Room and all facilities are OK. Typical Alana/Aston hotel. Room for improvement only check in process. I was arrived at the lobby around 11 am. And check in. They said I need to wait until 2 pm as it 's their policy. I didn't have any issue with this waiting process we wait in the lobby. Because it 's their policy. But until 2.30 pm I didn't have the room. After complaint and re complaining. I only got room at 3 PM. I saw many people haven't got any room until 4 PM. It was a mess.