The facilities for me is all in 1 for family vacation. They provide swimming pool, gym and the breakfast was awesome. They provide vegetarian dishes also, so for me is excellent. The most valuable that the hotel is connected to the gardens mall, so it's very convenient to fulfill all our needed.
Hotel location is superb. Next to mall. Food also plenty to choose from at the mall. Room was good and acceptable for the price paid. Breakfast was alright. Was there for work at Gardens Mall. Will visit again perhaps for staycation.
Have a very bad experience during the check in which the door cannot be opened due to the battery or some other reason, we need to go up and down for few time to complain as we cannot open the door. We asked for a new room but they refused to do so but insisted to repair it as due to the end and waited so long time but still cannot solved it, at last they changed a new room for us.
Really friendly staff, super helpful and accommodating. Loved the club room - free evening cocktails, 3pcs laundry per day and mini bar. Breakfast was good - full range of offerings and very decent cofee. The hotel is in a new part of Kuala Lumpur (Kuala Lumpur eco City) so it's surroundings are pretty quiet and empty. It's across the street from Midvalley - a good 10 minute or 10RM grab ride. Just across the street from Hassanudin Abdalah station (or something like that) on the Kelana Jaya line. Overall a very good stay. Make sure to activate your Grab app cause private car transport/cab hailing is not easily accessible around Kuala Lumpur.