Rock Hotel Family

Hotels
All-star Accommodation
8,1
/10
Very Good
1.047 reviews

What Guests Say About Their Stay

Sanjivani B. R.
8,5
/ 10
The hotel was clean, cozy and cheap. Pretty comfortable for family vacation. Yet the facilities were relevant with the price.
gracia g.
8,5
/ 10
Cute small room, clean, near station and airport.
In the Area
See Map
Jalan Barata Jaya 17 No 55, Gubeng, Surabaya, Jawa Timur, Indonesia, 60284
Near recreation spot
Baturaden Waterfall
649 m
Prodi Radiologi Purwokerto Poltekkes Kemenkes Semarang
1.81 km
Baturaden Waterfall
649 m
Prodi Radiologi Purwokerto Poltekkes Kemenkes Semarang
1.81 km
Sumampir
9.26 km

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Rock Hotel Family is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Rock Hotel Family

Discover More Places
Jalan Barata Jaya 17 No 55, Gubeng, Surabaya, Jawa Timur, Indonesia, 60284
Near recreation spot

Nearby Places

Baturaden Waterfall
Nature
649 m
Prodi Radiologi Purwokerto Poltekkes Kemenkes Semarang
Education
1.81 km
Sumampir
Shop & Gifts
9.26 km

Popular in the Area

Entertainment/Attraction

Baturaden Waterfall
649 m

Others

Prodi Radiologi Purwokerto Poltekkes Kemenkes Semarang
1.81 km
Distances shown are based on straight line distances. Actual travel distances may vary.

Discover More About Rock Hotel Family

Location


Staying at Rock Hotel Family is a good choice when you are visiting Gubeng.

About Rock Hotel Family

Rock Hotel Family is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Rock Hotel Family is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Rock Hotel Family provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Rock Hotel Family is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Rock Hotel Family, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Rock Hotel Family is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Rock Hotel Family is the right choice for you who are looking for affordable accommodation in Gubeng.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Rock Hotel Family exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Rock Hotel Family is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Rock Hotel Family will surely satisfy you with its great hospitality and affordable price.

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All facilities in Rock Hotel Family

Bar, Cafe and Lounge
Lobby
Exterior
Bedroom
In-room Bathroom

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Room service
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Wedding service

General

  • AC
  • Banquet

Transportation

  • Car rental

Things to Do

  • TV lounge

Connectivity

  • Internet point

Accommodation Policy & General Information in Rock Hotel Family

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.

Facility

Lift closed temporarily from 23-10-2023 to 31-12-2023.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Distance to Downtown
649 m
Popular in the Area
Baturaden Waterfall, Prodi Radiologi Purwokerto Poltekkes Kemenkes Semarang
Available rooms at Rock Hotel Family
60
Number of floors in Rock Hotel Family
4
Another facilities in Rock Hotel Family
Coffee shop, Room service, WiFi in public area, ATM/Banking, Laundry
Nearby point of interest
Baturaden Waterfall, Prodi Radiologi Purwokerto Poltekkes Kemenkes Semarang, Sumampir

Frequently asked question in Rock Hotel Family

What are available facilities at Rock Hotel Family?
There are top facilites at Rock Hotel Family such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rock Hotel Family?
The standard check-in time at Rock Hotel Family is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Rock Hotel Family

Most Recent Photos by Guests in Rock Hotel Family

Review photo of Rock Hotel Family from Kaleb M.
Review photo of Rock Hotel Family 2 from Kaleb M.
Review photo of Rock Hotel Family 3 from Kaleb M.
Review photo of Rock Hotel Family 4 from Arie N. H. I.
Review photo of Rock Hotel Family 5 from Zalfa Z.
8,1
Very Good
From 1.047 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,1

Meal

7,8

Location

8,3

Service and Facilites

8,1

People often mention about Rock Hotel Family
All
Accessibility (3)
Bedroom (3)
Distance to City Center (2)
Surroundings (2)
Staff Friendliness (2)
Room Space (2)
Bathroom (2)
Hotel Area (2)
Family Friendly (1)
Wifi (1)
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Traveler Reviews Rock Hotel Family

Number of reviews per page
20
40
Customer reviews
R***a
icon-origin-TRAVELOKA
6,4
/10
Reviewed 18 week(s) ago
Want to go to the room using the stairs, 3rd floor too 🥹🥹, the room is quite good for this price
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F***a
icon-Transit
Transit
icon-origin-TRAVELOKA
5,6
/10
Reviewed 34 week(s) ago
For the record, we stayed because we were forced to because there was a dangdut orchestra activity in our neighborhood that used a horeg sound system. Since the beginning of entering the hotel area, we were greeted by the strangeness of the security statement that asked us to bring a helmet into the room. At the receptionist we also could not leave a helmet. And we were about to be given a room that did not match the request in the application. The condition of the room was fine dust. The bathroom was dirty, the walls were yellow, the water flow was not smooth, the towels were dark in color so that the sanction was with its cleanliness. There was no bathroom mat. TV channels only broadcast 3 broadcasts. There was no wifi. It seemed careless in running a lodging business, even though it was under the guise of sharia.
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Rega m. p. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 42 week(s) ago
For the second time here, yes the room is okay, but there is no smoking room. But it's okay.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 45 week(s) ago
nice to stay here.. overall okay
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A***s
icon-origin-TRAVELOKA
10,0
/10
Reviewed 48 week(s) ago
Ok, clean, suitable for transit.
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Widya
icon-origin-TRAVELOKA
8,4
/10
Reviewed 75 week(s) ago
AC dingin. Kamar notbad. Tidak tersedia: sabun, gelas, sandal, teko listrik teh kopi. Jadi kurang puas jujur. Tapi yaudah biasa aja.
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Accommodation's Reply
22 Jan 2024
Thank you for choosing Rock Hotel as a stopover. The amenities we provide include: Soap/Shampoo, Toothbrush, Shower Cap, Cotton Bud, and 2 Mineral Water. If these amenities are not found in the room, guests are asked to report them to our team so they can help provide them 🙏 We will continue to strive to improve our performance 🙏.
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Rina H.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 78 week(s) ago
The rooms are clean, the AC is cold, the hotel is quiet, recommended.
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Titik N.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 82 week(s) ago
AC ok. Km ok, warm water ok. So feel comfortable doing your assignments. Because the AC whoosh whoosh.
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1 people find it helpful
Nur M.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 82 week(s) ago
Ordering a double bed was actually given a twin, and confirmed when it arrived. Even though the customer's telephone number is already in the application.
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Neisya D.
icon-origin-TRAVELOKA
5,6
/10
Reviewed 84 week(s) ago
Last night I stayed in room 215, the smell of urine was really disappointing, the receptionist didn't smile enough, the security guard was very friendly, the receptionist should have imitated the security guard who was smiling.
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2 people find it helpful
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Albert B. S.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 106 week(s) ago
The hotel is quite clean and quiet, the service is quite good, it's just that there are some details that need more attention.
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2 people find it helpful
Teguh N.
icon-origin-TRAVELOKA
6,2
/10
Reviewed 120 week(s) ago
Kebersihan tempat tidur kurang karena banyak bercak-bercak noda di sprei dan selimut tempat tidur.
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Agie P.
icon-origin-TRAVELOKA
5,6
/10
Reviewed 134 week(s) ago
CS tidak ramah, cuma satpamnya ramah. AC kurang dingin. Wifi ga sampai kamar, tempat sabun rusak ga bisa keluar.
1 people find it helpful
I gusti p. o. a.
icon-origin-TRAVELOKA
5,6
/10
Reviewed 143 week(s) ago
The staff is friendly, the rooms are cramped not like in the photo and a little smelly, the waste water in the bathroom is not smooth so it pools, the bathroom walls are moldy, the elevator doesn't work on the grounds that it's still under maintenance (what's because there aren't many who stay so it's not functioning), the mattress is comfortable, cold ac.
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6 people find it helpful
Wiwin Dwi Agusningtyas
icon-origin-TRAVELOKA
9,7
/10
Reviewed 147 week(s) ago
The staff and security are all friendly, it's a shame there are no toiletries. 9.
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2 people find it helpful
Victoria
icon-origin-TRAVELOKA
6,2
/10
Reviewed 147 week(s) ago
Service is good enough. However, the facilities are still lacking in ergonomics and adequate.
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angelia e. p.
icon-origin-TRAVELOKA
6,1
/10
Reviewed 151 week(s) ago
The elevator is dead and has not been repaired for 2 days.
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2 people find it helpful
Dwi A. P. K.
icon-origin-TRAVELOKA
5,9
/10
Reviewed 154 week(s) ago
The air conditioner is not very cold, the room is not clean, there are no slippers, there is no toothpaste.
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RETNO W.
icon-origin-TRAVELOKA
5,4
/10
Reviewed 160 week(s) ago
The rooms are smelly, stuffy, there is no air at all, the rooms are cramped, the bathroom door doesn't work, it can't be locked, the room is dirty, under the bed there are a lot of trash bottles. Please improve the service again. The receptionist is not friendly, the security guard is also not friendly.
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1 people find it helpful
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Masudi
icon-origin-TRAVELOKA
8,5
/10
Reviewed 162 week(s) ago
Comfortable and not far from entertainment venues.
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1 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 Rock Hotel Family

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