Midtown Hotel Surabaya

Hotels
Preferred Partner
8,7
/10
Very Good
6.940 reviews

What Guests Say About Their Stay

Distance To City Center (144)
Staff Friendliness (130)
Bedroom (119)
Room Space (108)
Hikari Widodo
9,1
/ 10
The location is only a few light walks away from Tunjungan Plaza, which is nice. The room itself is nice and a proper rest is possible here. I applaud the shower too which has functioning partition door to separate it from the toilet. For this price, its really good!
Erny K.
9,4
/ 10
It was a good experience staying here for 2 nights. all staff are helpful and always smile. the lobby smells good and the room is spacious. I will stay here if I visit surabaya again.
Fitri A.
9,4
/ 10
Thank you for the great hospitality. The food is super worth, compared to any other hotel at its class. Surely will go back to stay there.
adi j.
9,7
/ 10
It was a great experience during stayed at midtown hotel Surabaya, I always stay here when I visit Surabaya. It is a nice hotel to stay. The rooms are neat and clean. There are smoking and non smoking on different floor. The staffs are very nice and friendly, helpful. Facility are in good condition. Aircond was working properly. Location is in the heart of city. Very recommended for the price. It worthy. Keep it up Midtown team
Tono P. M.
9,4
/ 10
Nice room, good breakfast and this hotel is right in the middle of business centre
In the Area
See Map
Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262
Central of shopping area
Tunjungan Plaza
484 m
Airlangga University
2.06 km
Pasar Turi Station
2.42 km
Gereja Bethany Mandarin
47 m
Dyandra Convention Center
245 m
Surabaya Gubeng Station
1.28 km
Apotek AGUNG FARMA
1.31 km

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Midtown Hotel Midtown Hotel Surabaya is a hotel in a good neighborhood, which is located at Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Midtown Hotel Surabaya

Discover More Places
Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262
Central of shopping area
Near recreation spot
Close to Tunjungan Plaza

Nearby Places

Gereja Bethany Mandarin
Sacred & Religious Site
47 m
Dyandra Convention Center
Business
245 m
Surabaya Gubeng Station
Transportation Hub
1.28 km
Apotek AGUNG FARMA
1.31 km

Popular in the Area

Transportation Hub

Pasar Turi Station
2.42 km

Entertainment/Attraction

Tunjungan Plaza
484 m

Others

Airlangga University
2.06 km
Distances shown are based on straight line distances. Actual travel distances may vary.

Discover More About Midtown Hotel Surabaya

note: hotel was previously named Midtown Hotel

Location


Midtown Hotel Surabaya is a hotel in a good neighborhood, which is located at Tegalsari.

About Midtown Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Midtown Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Midtown Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Midtown Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Midtown Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Midtown Hotel Surabaya is the right place to stay.

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All facilities in Midtown Hotel Surabaya

Fitness Center
Functional Hall
Lobby
CleanAccommodation
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Computer station
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Transportation

  • Car rental
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Vegetarian meal

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • Babysitting

Things to Do

  • Massage

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Midtown Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Extra Breakfast

Accommodation charges IDR 90,000/guest for extra breakfast.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Distance to Downtown
484 m
Popular in the Area
Tunjungan Plaza, Airlangga University, Pasar Turi Station
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Midtown Hotel Surabaya
197
Number of floors in Midtown Hotel Surabaya
18
Another facilities in Midtown Hotel Surabaya
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant
Nearby point of interest
Gereja Bethany Mandarin, Dyandra Convention Center, Surabaya Gubeng Station

Frequently asked question in Midtown Hotel Surabaya

What are available facilities at Midtown Hotel Surabaya?
There are top facilites at Midtown Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Midtown Hotel Surabaya?
The standard check-in time at Midtown Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Midtown Hotel Surabaya provide breakfast?
Yes, Midtown Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Midtown Hotel Surabaya

Most Recent Photos by Guests in Midtown Hotel Surabaya

Review photo of Midtown Hotel Surabaya from Fami Y.
Review photo of Midtown Hotel Surabaya 2 from Fami Y.
Review photo of Midtown Hotel Surabaya 3 from Gigih R.
Review photo of Midtown Hotel Surabaya 4 from Jasmadi J.
Review photo of Midtown Hotel Surabaya 5 from Tantri I. P.
+7
Photos
8,7
Very Good
From 6.940 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,5

Location

8,9

Service and Facilites

8,7

People often mention about Midtown Hotel Surabaya
All
Distance to City Center (105)
Bedroom (96)
Staff Friendliness (87)
Room Space (83)
Bathroom (83)
Ambiance (80)
Accessibility (74)
Hotel Area (66)
Surroundings (63)
Taste (63)
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Traveler Reviews Midtown Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
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Stayner F.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Clean and comfortable hotel, breakfast has many choices.👍
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Accommodation's Reply
04 Jun 2025
Dear Mr./Mrs. Stayner F, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager
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A***a
icon-origin-TRAVELOKA
9,0
/10
Reviewed 2 week(s) ago
This is the first time I have found a hotel where you request cutlery but are told to take it yourself at the restaurant. I think this makes customers complicated! For laundry, it's very good.
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Accommodation's Reply
30 May 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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t***o
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The hotel is well maintained, the food is quite varied. Overall ok.
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Accommodation's Reply
30 May 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,4
/10
Reviewed 3 week(s) ago
The staff is very friendly and ready to help. Unfortunately, the facility is in dire need of renovation. Peeling of paints, missing drain cover of the sink, dirty bathroom wall beside the sink (I don't think this wall has ever been scrubbed thoroughly), bed sheets with holes, stained sofa with one arm almost falling off, holes on the curtains, noisy air conditioning. Breakfast choices (mostly Indonesian with only 2 Western options) are limited with most of the food served relatively cold. The street traffic noise is pretty loud. The Marvelous room (one on each floor on the same corner) is located at the front side of the hotel and right beside the neighbour: Black Owl night club. This night club plays loud music from 10pm on and even louder as the finale each night around their closing time at 3am. The music is even audible from the 16th floor on top of the traffic noise.
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1 people find it helpful
Accommodation's Reply
30 May 2025
Dear Sir/Madam, Warm greetings from Midtown Hotel Surabaya Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our standard of service. In the future, we make sure this incident does not happen again. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst. Front Office Manager
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Spacious, comfortable room. It's just that the sheets are not changed every day. From the beginning of arrival, the sheets had black stains, when the room was cleaned, the sheets were still the same ones. Because we got a connecting room, the sound of people chatting next to us was really loud. Wanting to borrow a helmet from the security guard, they didn't give it to us, very stingy 😂 but I've been to Surabaya twice, both times I've stayed at this hotel 🙏🏻
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2 people find it helpful
Accommodation's Reply
21 May 2025
Dear Sir/Madam, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager
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naufal b. r.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
The place is nice, good, the staff is friendly, it is definitely recommended.
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Accommodation's Reply
21 May 2025
Dear Mr./Mrs. Eka W, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager
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eka w.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Comfortable place near TP, the right choice
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Accommodation's Reply
21 May 2025
Dear Mr./Mrs. Eka W, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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C***t
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Close to Tunjungan Plaza, nice rooms
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Accommodation's Reply
16 May 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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Andri N. F.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 3 week(s) ago
very comfortable and close to Tunjungan Plaza, just walk about 10 minutes to arrive at Tunjungan Plaza. very friendly service, suitable for family and business.
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+3
1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr./Mrs. Andri, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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Rizky F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
very very strategic location in the city center want to go to tunjungan plaza just walk want to find food also close to everywhere for the room is very spacious and clean like it here, at night you can see the citylight of surabaya 🥰
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr./Mrs. Rizky F, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager
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Intan s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The room atmosphere is very comfortable and the view of the city center of Surabaya is clearly visible. Close to the mall and various famous restaurants. Recommendations for couples who want to honeymoon, it's really worth it to come here🫶🏻
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr./Mrs. Intan S, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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e***y
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 4 week(s) ago
parking is difficult, valet parking but it takes sooooo long to get out...
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Accommodation's Reply
15 May 2025
Dear Sir/Madam, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,7
/10
Reviewed 4 week(s) ago
AC is not cold...faded gray sheets.. When I brought a lot of stuff, the security in front of the door did not help open it, just looked at it.. After I bought food, the parking gate was closed, the security told me to open it myself.. I wanted to borrow a pen from the receptionist, I was told to get it myself downstairs The tissue in the room ran out, I asked for it but there was none... (I stayed in a marvelous room type on the 16th floor) The food is quite good
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Accommodation's Reply
16 May 2025
Dear Sir/Madam, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our service standards. In the future, we will ensure that this incident will not happen again. Once again, we thank you and we will be happy to welcome you to Midtown Hotel Surabaya. Best regards, Miftahul Huda. Asst. Front Office Manager
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H***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Thanks you Midtown Surabaya.
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Accommodation's Reply
09 May 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst.Front Office Manager
A***n
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
There should be big lights so customers can adjust them if they need a bit brighter.
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Accommodation's Reply
09 May 2025
Dear Sir/Madam, Warm greetings from Midtown Hotel Surabaya Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our standard of service. In the future, we make sure this incident does not happen again. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst. Front Office Manager
A***G
icon-origin-TRAVELOKA
8,3
/10
Reviewed 5 week(s) ago
Few parking spaces and too small.
Find this review helpful?
Accommodation's Reply
05 May 2025
Dear Sir/Madam, Warm greetings from Midtown Hotel Surabaya Thank you for choosing Midtown Hotel Surabaya for your visit while in Surabaya. We apologize for the inconvenience and will always strive to improve our standard of service. In the future, we make sure this incident does not happen again. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst. Front Office Manager
T***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Great money value, easy access and located at the city center.
1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Sir/Madam Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst.Front Office Manager
p***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 week(s) ago
comfortable room, enough space many drawers, complete amenities. bathroom although compact is quite adequate
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Accommodation's Reply
05 May 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
almost every time I have an assignment in Surabaya, I stay in Midtown, the food is delicious, the location is strategic, the workers are friendly and of course it's always clean. This time the stay was a bit longer, the room was cleaned every day, the sheets and towels were always changed.
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1 people find it helpful
Accommodation's Reply
05 May 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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Femmy E.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Good price, good location, good food, good room
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2 people find it helpful
Accommodation's Reply
05 May 2025
Dear Mr./Mrs. Femmy E, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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