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Best Western Papilio Hotel
Best Western Papilio Hotel
Hotels
Traveloka Preferred Partner
Jalan Ahmad Yani 176-178, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60235
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8.6
Impressive
From 11,262 reviews
About Accommodation
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2019 Traveloka Hotel Awards Winner: Best Food
Highlights at This Property
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Located near Airport
Personal Airport Transfer
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
What Guests Say About Their Stay
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Strategic Location (156)
Easy Airport Access (4)
Friendly Staffs (87)
Clean Room (134)
Available Room Types in Best Western Papilio Hotel
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Location Info
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Jalan Ahmad Yani 176-178, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60235
Discover More About Best Western Papilio Hotel
Location
Staying at Best Western Papilio Hotel is a good choice when you are visiting Wonokromo.
The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 8.29 km away.
The hotel is located only 6.44 km away from Gedangan Station.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About Best Western Papilio Hotel
Whether you are planning an event or other special occasions, Best Western Papilio Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
Best Western Papilio Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
From business event to corporate gathering, Best Western Papilio Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Best Western Papilio Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Best Western Papilio Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Best Western Papilio Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Best Western Papilio Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Best Western Papilio Hotel.
All Facilities
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Cafe
- Early bird breakfast
- Poolside bar
- Snacks
Public Facilities
- Parking
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
Business Facilities
- Business center
- Business facilities
- Computer station
- Meeting facilities
- Photocopier
- PRINTER
- Projector
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Wheelchair accessible
Transportation
- Airport transfer
- Parking with surcharge
- Secure parking
Things to Do
- Fitness center
- Massage
- Outdoor pool
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Nearby Facilities
- Supermarket
Kids and Pets
- Highchairs
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently Asked Questions
What are available facilities at Best Western Papilio Hotel?
There are top facilites at Best Western Papilio Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Papilio Hotel?
The standard check-in time at Best Western Papilio Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Best Western Papilio Hotel provide breakfast?
Yes, Best Western Papilio Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests
Overall Rating & Reviews
From 11,262 verified guests reviews
8.6
Impressive
Fantastic
4,186
Very Good
5,548
Satisfying
351
Average
1,177
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (156)
easy airport access (4)
friendly staffs (87)
clean room (134)
excellent service (10)
tasty breakfast (72)
complete facilities (18)
great view (11)
varied breakfast (7)
family friendly (3)
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BA
Bagus A. A.
Business
9.7
/ 10
16 Mar 2024
The room is spacious and the foods is great.
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Accommodation's Reply
18 Mar 2024
Dear Mr./Ms. Bagus Amrullah Asshiddiqi, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. We appreciate your loyalty to our brand. Sincerely, Adith Raharjo. General Manager.
FM
Fiqih M. M.
9.4
/ 10
11 Mar 2024
Sebenernya nyaman2 ajah. Beberapa kali nginep di sini, biasanya acara kantor ini sama keluarga. Wifinya nggak banget nggak bisa dipake samasekali. Terus suara dari kamar sebelah kedengeran lumayan keras.
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Accommodation's Reply
28 Mar 2024
Dear Sir/Madam. Fiqh M. M, Warm Greetings from Best Western Papilio Hotel Surabaya. Thank you for the trust that you have given to Best Western Papilio Hotel Surabaya. We apologize for the inconvenience that you have encountered, we will pay more attention to the review that has been submitted and we will ensure that this does not happen again in the future. We will welcome your next arrival at the Best Western Papilio Hotel with even better products and services. Sincerely, Adith Raharjo. General Manager.
Agung P.
Business
9.7
/ 10
24 Feb 2024
We stayed at Best Western Papilio Hotel Surabaya for 1 day during my friend 's business trip. It was a nice experience. Comfortable room with responsive & helpful staffs. Breakfast also great, a lot of menus to choose from salads, omelette, rices, porridges, etc 👍.
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Accommodation's Reply
27 Feb 2024
Dear Mr./Ms. Agung Pramono, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. We appreciate your loyalty to our brand. Sincerely, Adith Raharjo. General Manager.
RP
Rafli P.
Staycation
9.7
/ 10
23 Feb 2024
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ys
yan s.
Staycation
9.7
/ 10
19 Feb 2024
Recommend this hotel, high room comfortable and good city view. Great breakfast especially on pastry.
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Accommodation's Reply
20 Feb 2024
Dear Mr./Ms. Yan Sindharta, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. We appreciate your loyalty to our brand. Sincerely, Adith Raharjo. General Manager.
FN
Fitri N. A.
Holiday
9.1
/ 10
24 Dec 2023
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VC
Virginia C. K. S.
Staycation
9.4
/ 10
18 Jul 2023
I try this hotel because of their award from agoda and etc. But I feel disappointed when I get check in because the staff seems not ready. I check in in the afternoon, maybe around 3 pm and nobody check in except us, and the staff who is a man look not focus. After give us a key he just see the screen for a long time and we ask him but he ignore us and then we just feel confuse and seek for lift ourselves. But I like the room and the night view is good too. The breakfast is nice and have many variant, western and asian too. And the restaurant is large enough so we feel comfortable. And for check out the staff is woman who is very nice and friendly. Over all except the service when I check in this hotel is good.
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Accommodation's Reply
24 Jul 2023
Dear Mr./Ms. V, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Adith Raharjo. General Manager.
FI
Fitriari I. M.
9.7
/ 10
11 Jul 2023
Comfortable room. Large selection of breakfast. Helpful staffs.
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Accommodation's Reply
14 Jul 2023
Dear Mr./Ms. Puspawardani, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. We appreciate your loyalty to our brand. Sincerely, Adith Raharjo. General Manager.
ND
Niken D.
Holiday
8.5
/ 10
11 Jul 2023
The room is quite clean and acceptable, one issue on the best western is on lift which has two, and both going to high floor. It would be best to separate the lift to accommodate the floors, so people don't want to long.
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Accommodation's Reply
11 Jul 2023
Dear Mr./Ms. Niken Danarti, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Adith Raharjo. General Manager.
IR
Iwan R.
Transit
8.5
/ 10
03 Jul 2023
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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