We got assisted by Mr. Darren, he's very great and responsive. We got airport transfer both arrive & depart, you can contact the hotel through email and staff will be replied to you. They will offer you the tour as well. The room spacious, clean, neat, the breakfast also yummy ❤️. The location somewhat far from airport but worry not because of no jam thus the distance looked near. There is a supermarket behind the hotel and just 3 mins walk there is the one mall with food court in it, on top of that there also have beauty store, snacks, supermarket as well.