2017 reviews from hotels in Rawai Beach with aggregated rating of 8.7/10.
Review from various users that have stayed in Rawai Beach will help you to choose the perfext hotel easily!
STAY wellbeing & Lifestyle Resort (SHA Plus+)
21 Nov 2020
The worst experience we have ever had on such a five star hotel. The check in experience was terrible. We landed late and headed to hotel arrived around midnight. The night shift reservation spend almost half an hour only to check in with 7people of us in one group(all 7 ID cards are handed to him promptly without complication) Can you believe that? and guest what he assigned us to the wrong room number. Yes we go to the room written on the card and couldn't get in! We travel as a family and clearly told the man that my father has a condition that he struggling on walking he has to use wheel chair! In short, the man send us to the building that has no elevator and assigned us to stay in the second floor. Then we cannot get in to the room and moved to another building that has no elevator and it is still on the second floor! After the long tragic we finally have our rooms almost 2 AM. in the morning. After that the air-con in one of our room didn't work so they spend some more time to fix it and it's finished at 4AM. There are so many times we moved the room on our 2nights stay with the air-con and electricity system problem. Dead battery for TV remote control and such. They are not so ready to welcome guest and shouldnt have called themselves a "FIVE STARS HOTEL" ***Highly not recommended***