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Alpha Family Kostel
Hotels
8.3
/10
Very Good
296 reviews
In the Area
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Jalan R Soekamto No. 115, 8 Ilir, Ilir Timur 2, 8 Ilir, Ilir Tim. II, Kota Palembang, Sumatera Selatan, Palembang, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114
Central of shopping area
National Monument
2.22 km
Gambir Station
2.35 km
Jakarta Convention Center
2.51 km
Thamrin City
161 m
The Plaza Office Tower
443 m
Bundaran HI MRT Station
558 m
Indomaret Point Stasiun BNI City
851 m
Main Facilities
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AC
Parking
WiFi
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Available Room Types in Alpha Family Kostel
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What's around Alpha Family Kostel
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Jalan R Soekamto No. 115, 8 Ilir, Ilir Timur 2, 8 Ilir, Ilir Tim. II, Kota Palembang, Sumatera Selatan, Palembang, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114
Central of shopping area
Close to Thamrin City
Nearby Places
Thamrin City
Shop & Gifts
161 m
The Plaza Office Tower
Business
443 m
Bundaran HI MRT Station
Transportation Hub
558 m
Indomaret Point Stasiun BNI City
Shop & Gifts
851 m
Popular in the Area
Transportation Hub
Gambir Station
2.35 km
Entertainment/Attraction
National Monument
2.22 km
Others
Jakarta Convention Center
2.51 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More About Alpha Family Kostel
Location
Staying at Alpha Family Kostel is a good choice when you are visiting Ilir Timur II.
The hotel has a very good location, also near the Sultan Mahmud Badaruddin II International Airport (PLM), which is only 9.15 km away.
The hotel is located only 7.96 km away from Kertapati Station.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About Alpha Family Kostel
Not only located within easy reach of various places of interests for your adventure, but staying at Alpha Family Kostel will also give you a pleasant stay.
Alpha Family Kostel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Alpha Family Kostel is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Alpha Family Kostel is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Alpha Family Kostel.
Are you a shopaholic? Staying at Alpha Family Kostel will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Alpha Family Kostel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Alpha Family Kostel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Alpha Family Kostel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Alpha Family Kostel is suitable for you who value privacy during your stay.
Alpha Family Kostel is the smartest choice for you who are looking for affordable accommodation with outstanding service.
The hotel’s fitness center is a must-try during your stay here.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Alpha Family Kostel is a hotel with great comfort and excellent service according to most hotel's guests.
Staying at Alpha Family Kostel will surely satisfy you with its great hospitality and affordable price.
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All facilities in Alpha Family Kostel
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Lobby
Hotel Services
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Multilingual staff
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Family room
- Non-smoking room
- Rooftop terrace
- Smoking area
- Terrace
Public Facilities
- Parking
- Early check-in
- Late check-out
- WiFi in public area
Accessibilty
- Disabled access friendly
- Braille or raised signage
- Roll-in shower
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
In-room Facilities
- Desk
- Shower
- TV
Sports and Recreations
- Billiard
- Fitness center
- Game room
Transportation
- Limited parking
- Secure parking
Things to Do
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in Alpha Family Kostel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 23:30
Check-out:
04:00 - 12:00
Required Documents
Upon check-in, you are required to bring ID Card, Passport. Please bring the required documents in hard copy.
Upon check-in, you are required to bring Marriage Certificate, Foto Nikah/Bukti Virtual Pasangan Resmi. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring Marriage Certificate, Foto Nikah/Bukti Virtual Pasangan Resmi. The required documents can be in the form of soft copy.
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
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General Information
Popular Facilities | AC, Parking, WiFi |
Check-In / Check-Out Time | 14:00 - 23:30 - 04:00 - 12:00 |
Distance to Downtown | 2.22 km |
Popular in the Area | National Monument , Gambir Station, Jakarta Convention Center |
Available rooms at Alpha Family Kostel | 25 |
Number of floors in Alpha Family Kostel | 3 |
Another facilities in Alpha Family Kostel | Early Check-in, Express check-in, Express check-out, Front desk, 24-hour security |
Nearby point of interest | Thamrin City, The Plaza Office Tower, Bundaran HI MRT Station |
Frequently asked question in Alpha Family Kostel
What are available facilities at Alpha Family Kostel?
There are top facilites at Alpha Family Kostel such as AC, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Alpha Family Kostel?
The standard check-in time at Alpha Family Kostel is starting from 14:00 - 23:30 while the latest check-out time is at 04:00 - 12:00
More Reviews from Other Guests in Alpha Family Kostel
Traveloka (296)
8.3
Very Good
From 296 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.0
Location
8.5
Service and Facilites
8.2
People often mention about Alpha Family Kostel
All
Bedroom (10)
Distance to City Center (9)
Room Space (9)
Hotel Area (9)
Surroundings (8)
Staff Friendliness (8)
Accessibility (7)
Family Friendly (7)
Check-in/out Time (7)
Ambiance (7)
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Traveler Reviews Alpha Family Kostel
Number of reviews per page
20
40
Customer reviews
AT
Aprina T.
Leisure
8.2
/10
Reviewed 10 week(s) ago
For the room is comfortable, clean and nice. Recommended for those who want to stay here. Next time I go to Palembang I will stay here again. And the price is friendly.
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Accommodation's Reply
10 Apr 2025
Thank you very much, Ma'am, for your positive review. We look forward to welcoming you again next time. Hopefully we can be better in the future.
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SR
Sari R.
8.2
/10
Reviewed 10 week(s) ago
Friendly staff, quite comfortable place for temporary stay. So far so good for the price.
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Accommodation's Reply
10 Apr 2025
Thank you very much, Ma'am, for your positive review. We look forward to welcoming you again next time. Hopefully we can be better in the future.
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ciply s.
Transit
10.0
/10
Reviewed 16 week(s) ago
Clean rooms and location close to the mall
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2 people find it helpful
Accommodation's Reply
24 Feb 2025
Thank you sir/madam for your review. We will try to always be better. We look forward to your arrival on another occasion.
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M***a
Leisure
9.4
/10
Reviewed 17 week(s) ago
2nd time staying here. Great with cheap budget.
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Accommodation's Reply
20 Feb 2025
Thank you sir/madam for your review. We will try to always be better. Looking forward to your arrival on another occasion :)
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s***a
Staycation
9.4
/10
Reviewed 18 week(s) ago
OK, nice, good, highly recommended
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1 people find it helpful
Accommodation's Reply
20 Feb 2025
Thank you sir/madam for your review. We will try to always be better. Looking forward to your arrival on another occasion :)
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l***i
6.2
/10
Reviewed 22 week(s) ago
The receptionist was very unfriendly!
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5 people find it helpful
M***M
Staycation
8.8
/10
Reviewed 24 week(s) ago
Lodging close to the city center, right across from PTC mall.
If you are looking for a 2-star hotel-equivalent lodging with pocket-friendly prices
Recommended to stay here.
It's just that you don't get breakfast here.
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5 people find it helpful
M***Y
Transit
9.4
/10
Reviewed 25 week(s) ago
the place is clean, the sheets are very clean, spacious PARKING, very clean toilets, family friendly
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2 people find it helpful
Accommodation's Reply
03 Jan 2025
Thank you sir/madam for your positive review. We look forward to your arrival again at another time/opportunity.
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A***a
Transit
8.2
/10
Reviewed 26 week(s) ago
The place is affordable. The room is clean. Comfortable for transit if you want to take a short trip to Palembang. I booked a family room with 3 single beds. Suitable for 3 adults & 1 child. The condition of the room is as shown in the picture. Overall, it's great!
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1 people find it helpful
Accommodation's Reply
18 Dec 2024
Thank you sir. For your review,. We look forward to your presence again next time.
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Ia
Ian a.
Business
10.0
/10
Reviewed 29 week(s) ago
Comfortable and humane, still serving check in even outside the specified hours
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1 people find it helpful
Accommodation's Reply
25 Nov 2024
Thank you Mr. Ian for your review. We will continue to improve and become better. We look forward to seeing you again next time.
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is
istidewina s.
Transit
8.4
/10
Reviewed 35 week(s) ago
Advantages of the boarding house: I stayed in room 120. For the price of 200 thousand rupiahs on Traveloka, it was very good. The location is very strategic. Walk forward to the hallway a little to the right of the McDonald's. On the left there is an Alfamart. Crossing the street there is a PTC mall. There is also a pantry outside the room. The room lights are bright. The room floor is clean. The room AC is cold, the hot water in the bathroom is on properly. Disadvantages of the boarding house: the lower lobby where you check in is dark (maybe it's a savings). When you check in, you are given 2 towels. The towels smell good, but why aren't the towels set in the room? If you are alone with a child, it's hard to carry them around. The receptionist is grumpy. It seems like they are tired from their work. No matter how much we say hello, they don't even smile. Even asking for the wifi password makes you lazy. The door to room 120 also can't be locked from the inside, there is no latch either. The grouting on the walls and floors in the bathroom is black, dirty as if it has never been scrubbed. If the bed linen is still sleepable even though the linen is not very clean white & there are some stain spots.
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2 people find it helpful
Accommodation's Reply
16 Oct 2024
Thank you ma'am for your criticism and suggestions. We will try to improve it and hopefully we can meet again on another occasion.
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VICA A. H.
Business
10.0
/10
Reviewed 37 week(s) ago
Location is close to the mall and the hotel team is friendly.
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Accommodation's Reply
02 Oct 2024
Thank you for your perfect review, Mrs. Vica. Hopefully we can serve you in the future just as well. Looking forward to welcoming you again on another occasion.
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WO
Wulandari O.
Staycation
9.7
/10
Reviewed 39 week(s) ago
The staff is friendly. Quick 🤩 at first the receptionist was a bit rude, but turned out to be friendly:")
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Accommodation's Reply
24 Sep 2024
Thank you, Sis Wulan, for your review. We look forward to seeing you again on another occasion.
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V***a
9.4
/10
Reviewed 45 week(s) ago
The security guard was very helpful. The receptionist didn't tell me about the WiFi pw. When I asked for the wifi pw on WA, I was thrown around, it was really hard to just tell me the wofi pw.
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8 people find it helpful
P***a
5.4
/10
Reviewed 47 week(s) ago
It's like the Covid people can't take guests in, they only stay overnight but the staff seems to be chasing thieves whenever my friends are playing. Even if you don't enter the room, at least 2 people can stay in the apk. Up until there, people bringing friends were not allowed to enter at all. The staff is really bad.
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3 people find it helpful
Accommodation's Reply
02 Aug 2024
Sorry sis for the obstacles. However, our conditions are 'shariah'/not free and this has been explained at check-in time and/or when purchasing tickets via an online agent (stated in the check-in conditions which guests have read before making payment). This rule applies to all our guests without exception, whether they are neatly dressed or not neatly dressed and also applies regardless of the physical and appearance of all our guests. Hopefully we can provide better service next time 🙏😇.
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D***i
5.0
/10
Reviewed 47 week(s) ago
The receptionist was very cynical, the service was lacking, when I checked in the room had not been cleaned at all.
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3 people find it helpful
Accommodation's Reply
25 Jul 2024
Thank you for your criticism, we will improve and try to do better. Waiting for another opportunity next time.
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B***i
Business
9.4
/10
Reviewed 50 week(s) ago
Not bad for sleeping three because it is close to PTC. Although it turns out that around PTC there isn't much access to culinary delights apart from the mall.
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4 people find it helpful
Accommodation's Reply
05 Jul 2024
Thank you sir for the good review. We will try to keep improving ourselves to be even better. Waiting for your arrival another time, sir.
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PI
Pahrizal I. M.
Transit
10.0
/10
Reviewed 55 week(s) ago
Friendly and nice staff, clean rooms, clean mattresses and pillows, decent wifi, cold AC, hot water heater, and the best part is the very strategic location, across from PTC Mall and there are lots of delicious culinary delights around.
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2 people find it helpful
I***a
Staycation
8.7
/10
Reviewed 55 week(s) ago
The boarding house is cool, good, the security is very OK because you need to use an access card to enter the boarding house. The room is actually okay, only I got a room that was a bit problematic, the access card often errored, it was locked but the alarm still sounded, in fact if the door was not closed tightly the alarm stopped. The bathroom door was broken, so it couldn't be closed tightly, the bathroom was also not very clean. In the bathroom there was leftover bar soap that was not thrown away, the mirror was dirty as if it had never been wiped. Maybe because I requested a room that was not too high, so the only room available was that room. The boarding house facilities are okay, on each floor there is a pantry, there is a microwave, refrigerator & dispenser that can be used. On the top floor there is a kitchen and fitness center, out of the hotel hallway only 50 meters to the main road there is McDonald's on the right, on the left there is Alfamart, Pempek Beringin, Little Palembang, across the street there is PTC Mall. Next time I come here again I will stay here again, hopefully I will get a better room.
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3 people find it helpful
W***u
8.2
/10
Reviewed 66 week(s) ago
There are no soap and shampoo facilities in the bathroom.
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1 people find it helpful
Accommodation's Reply
04 Apr 2024
Sorry sir, actually there is. Maybe our team hasn't been refilled. Please forgive sir. Thanks. Looking forward to seeing you next time.
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Number of reviews per page
20
40
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