When I entered the room, they forgot to prepare the bath towel, bath mat, and doormat for us. There're spots of dirt on a bed sheet. The Wifi connection was terrible. The toilet seat was not comfortable because it was too close to the wall. The door's in trouble three times when we opened it from outside. The staff response is very slow. We paid the parking fees every single day when we exited the parking lot. They're not integrated. What a horrible!