My first time in Ha Noi was fulfilled by Dal Vostro. The staff here are very friendly and caring. The bar downstairs is awesome. I had a great time here. Definitely gonna come back!
The staff was very helpful and friendly. They can suggest any activity for your trip if you don't have any plans yet. The staff able to provide the time schedule for the train pass if you wish to visit the train street. Tip top service from the hotel staff. All in all, I really enjoy our stay here.
The Lobby was filled with used stuff and no proper place to sit. The room was smelly, some part of floor was chapped, it looks different from the photos provided. Unfortunately, we didn't take any photos to prove the condition of the hotel.
This hotel were fully booked but was not updated yet even I paid for the room. They automatically sold my booking to another nearby hotel with poor quality.
The hairdryer is melted, literally. Also we get special prices for late check in deals. But the room is definitely need much improvement. To be fair it is a decent rooms. Luckily the staff is super kind and helpful.
They say one price at the platform traveloka (289k Dongs) 1 night and when you arrive they tell you was for 2 hours, even if in the receipt said 1 night, so you need to pay an extra $ 400,000 Dongs.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia