Cititel Hotel Penang

Hotels
66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
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About Accommodation

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Cititel Penang is a four-star hotel that stands 16-storeys high in the city of George Town, Penang Island, Penang. It is a suitable hotel for both leisure and business travellers considering how strategically located it is right in the city. Cititel Penang consist of 451 guest rooms complete with high-quality in-room facilities both leisure and business travellers will find convenient for them to use. There are three main types of rooms guest can choose in accordance with their own preferences because each room is able to complement different taste in accommodation unit. As for dining, there are three main dining areas you can visit, either for a small drink or family dining, each of the dining areas will give you the best of the menu in the hotel. Not only is the hotel in the heart of the city itself, it is also surrounded by various attractions that leisure travellers will find it enjoyable to explore without having to travel too far out.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Friendly Staffs (7)
Clean Room (3)
Excellent Service (1)
Great Facilities (1)
9.7
/ 10
Jessica N. W.
Great hotel with good location close to tourist attractions and many restaurants. Had a pleasant stay with room facing good sea view. Staff is very helpful as well.

What's around Cititel Hotel Penang

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66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
Lobby Cititel Hotel Penang
Lobby 2 Cititel Hotel Penang

Discover More About Cititel Hotel Penang

Cititel Penang is a four-star hotel that stands 16-storeys high in the city of George Town, Penang Island, Penang. It is a suitable hotel for both leisure and business travellers considering how strategically located it is right in the city. Cititel Penang consist of 451 guest rooms complete with high-quality in-room facilities both leisure and business travellers will find convenient for them to use. There are three main types of rooms guest can choose in accordance with their own preferences because each room is able to complement different taste in accommodation unit. As for dining, there are three main dining areas you can visit, either for a small drink or family dining, each of the dining areas will give you the best of the menu in the hotel. Not only is the hotel in the heart of the city itself, it is also surrounded by various attractions that leisure travellers will find it enjoyable to explore without having to travel too far out.

How to get to Cititel Penang

If you are in George Town itself, it would not be an impossible task to locate Cititel Penang. If you taking the plane to Penang, from Penang International Airport, the distance to the hotel is around 20 km. It will take around 34 minutes drive to get to the hotel. Although, if the traffic condition is not in your favour, the time will have several minutes delay. If you are taking the ferry across to Penang, the distance to Cititel Penang is relatively much shorter compared to from the airport. The distance between the ferry service to the hotel is around 2 km. It will take around 5 minutes to reach the hotel. If you are in the area and find it hard to locate the exact location of the hotel, you can always look out for nearby local landmarks. Such landmarks include the Chocolate and Coffee Museum, St. George’s Anglican Church, Kapitan Kling Mosque and UNESCO World Heritage Site Buffer Zone. These places among others are within 2 km radius from the hotel.

Different Types of Rooms in Cititel Penang

Cititel Penang consist of 451 guest rooms complete with high-quality in-room facilities both leisure and business travellers will find convenient for them to use. There are three main types of rooms guest can choose in accordance with their own preferences because each room is able to complement different taste in accommodation unit. The units are Standard Room, Superior Room and Deluxe Room. The basic in-room facilities provided in all Cititel Penang rooms consist of a bathtub, hair dryer, television, minibar, refrigerator and in-room safe.

The Standard Room is suitable for two people. Aside from the basic in-room facilities provided, the room is also accommodated with air-conditioning, ceiling fan, complimentary coffee/tea making facilities, in-house movies, IDD telephone and free broadband Internet access for up to two devices per room. Guests will also have the option to choose the view they prefer. There are two views available and that is the city or the sea view. Honeymooners, duo travellers or business traveller will find this room perfect for them and their use.

The Superior Room is suitable for two people. Aside from the basic in-room facilities provided, the room is also accommodated with air-conditioning, digital in-room locker, complimentary coffee/tea making facilities, in-house movies, IDD telephone and free broadband Internet access for up to two devices per room. Not only is the room located on the higher floors, but guests will also have the option to choose the view they prefer. There are two views available and that is the city or the sea view. Honeymooners, duo travellers or business traveller will find this room perfect for them and their use.

The Deluxe Room is suitable for two people. Aside from the basic in-room facilities provided, the room is also accommodated with air-conditioning, ceiling fan, complimentary coffee/tea making facilities, in-house movies, key card access/security lock, LCD television and free broadband Internet access for up to two devices per room. Not only is the room located on the higher floors, but guests will also have the option to choose the view they prefer. There are two views available and that is the city or the sea view. Honeymooners, duo travellers or business traveller will find this room perfect for them and their use.

Restaurants and Cafes in Cititel Penang

As for dining, there are three main dining areas you can visit here in Cititel Penang, either for a small drink or family dining, each of the dining areas will give you the best of the menu in the hotel. The three dining areas mentioned are Main Street Cafe, Kirishima Japanese Restaurant and Zhonghua Gourmet Restaurant.

Main Street Cafe offers a various taste to their cooking. There are local and international dishes prepared specially by their very own professional chef. The dining area is very large and spacious. This is perfect to accommodate a large number of people. If you travelling with a family, you and your family members will be comfortable eating together here. The dining area is available 24 hours daily and also contains in-room private dining service if you wish to make your menu through room service.

Kirishima Japanese Restaurant offers the authentic taste of Japan’s best dishes. The meals are available in ala carte and set menu style that will give you large options to choose from. This restaurant also has a sushi counter, private rooms and two main dining areas plus a sake cellar for those in need of some drinks for the day. The restaurant opens daily for lunch and dinner. Lunch session begins at 12:00 PM until 2:30 PM, while dinner begins from 6:00 PM until 10:30 PM.

Zhonghua Gourmet offers the unique and authentic taste of Chinese food. You will find the best food comprises of various Dim Sum, seafood and Cantonese selections to choose from. The restaurant has three private rooms that make it suitable for private dining or family gatherings. The restaurant opens daily for lunch and dinner. Lunch session begins at 11:00 AM to 2:30 PM on Mondays to Saturdays while 9:00 AM to 2:30 PM on Sundays and public holidays. Dinner session begins at 6:00 PM to 10:30 PM daily including public holidays.

Facilities and Activities in Cititel Penang

Cititel Penang not only prepared the best facilities in every room and dining areas but also provide excellent hotel and public facilities/services for all its residents. Hotel services provided by Cititel Penang including 24-hour receptionist, laundry service, medical service, 24-hour security, a newspaper in the lobby area, concierge and money changer. Public facilities available for guests including Wi-Fi in public area, parking area, safety deposit box and elevator. The hotel is also accessible for guests with special needs and limitations to move about in ease like accessible bathroom and the use of wheelchair around the hotel’s area. Other than that, the hotel’s policy on pets are very lenient as both small and large pets are allowed to bring into the hotel. Business travellers are also taken care of with the business facilities prepared for them like the business centre, photocopier, projector, conference room and meeting facilities.

If guests are looking for fun activities to do in Cititel Penang, they can always spend time at the KTV lounge or the Citi Lounge, hit the gymnasium to workout, relax in the indoor pool or jacuzzi and spend some time to relax at the wellness centre. At the end of the day, guests will feel more energised, relaxed and happy.

Interesting Places near Cititel Penang

Panpuri Organic Spa -

There is always time to rejuvenate yourself when you are staying at Cititel Penang. The spa offers various relaxing treatment and massages. The spa is less than a kilometre from the hotel. Afterwards, you will feel like a new person to start another day.

The Camera Museum -

Museum visit is always a fun thing to do with your friends and family. Here in the museum, you will see the evolution of camera and photography over the years. The museum is less than a kilometre away from the hotel. If you are interested in photography, this place is a perfect place to visit during your stay in Cititel Penang.

All facilities in Cititel Hotel Penang

Swimming Pool Cititel Hotel Penang
Swimming Pool
Functional Hall Cititel Hotel Penang
Functional Hall
Lobby Cititel Hotel Penang
Lobby
Exterior Cititel Hotel Penang
Exterior
Bedroom Cititel Hotel Penang
Bedroom

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Hot breakfast

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

Things to Do

  • Fitness center
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking

Transportation

  • Car rental
  • Secure parking
  • Valet parking (surcharge)

Family-friendly Facilities

  • Kids club

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cititel Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

10.10 Campaign - Guaranteed Free Upgrade Deal (Book on Standard and upgrade to Superior), only applicable for booking made from 1st - 10th October 2020. Check-in : 2.00 PM Check-out : 12.00 Noon Early check-in and late check-out will be subject to room availability
Hotel will be converted to a Non Smoking Hotel effective 01/08/2022. Smoking only allowed in designated area.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Cititel Hotel Penang

What are available facilities at Cititel Hotel Penang?
There are top facilites at Cititel Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Hotel Penang?
The standard check-in time at Cititel Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Hotel Penang provide breakfast?
Yes, Cititel Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Cititel Hotel Penang

Overall Rating & Reviews

From 516 verified guests reviews
8.6
Impressive
Fantastic
185
Very Good
261
Satisfying
13
Average
57
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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friendly staffs (7)
clean room (3)
excellent service (1)
great facilities (1)
great location (10)
tasty food (2)
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fa
firdaus a.
Holiday
9.7
/ 10
14 Nov 2023
This hotel is suitable for people who want to hunt for delicious food in Penang. With the comfort room you can find all the delicious food around that hotel. You just park your car at hotel and walk around to find food that you are craving.
Review photo of Cititel Hotel Penang from Firdaus B. A.
Review photo of Cititel Hotel Penang 2 from Firdaus B. A.
Review photo of Cititel Hotel Penang 3 from Firdaus B. A.
Review photo of Cititel Hotel Penang 4 from Firdaus B. A.
Review photo of Cititel Hotel Penang 5 from Firdaus B. A.
Review photo of Cititel Hotel Penang 6 from Firdaus B. A.
Review photo of Cititel Hotel Penang 7 from Firdaus B. A.

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AW
Astri W.
9.7
/ 10
08 Nov 2023
I stayed here for 3 days and 2 nights. I made a request through the appa for a one bed and a room near an elevator since I traveled alone, and I'm not really a fan of a hotel hallway. And the receptionist fulfilled my request! The receptionist and every staff member are very helpful and kind. Despite the look from outside like an old hotel, the interior in the lobby is really cool and bright. The room is not too spacious but more than enough for me, completed with a bathtub on the bathroom. The best part is they gave me a room with an ocean view which is very lovely. There are mineral water and water heater so it is also very helpful. They also provide sajadah, an iron (which is very important for me as a traveler), and a hairdryer in the room. Facilities are very complete! The location is also very strategic, near 24 hours supermarket, and lots of cafes and restaurants and stalls. Overall, I really enjoyed staying here and would definitely stay here again if I visit Penang next time.
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Review photo of Cititel Hotel Penang from Astri W.
Review photo of Cititel Hotel Penang 2 from Astri W.

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MH
Mohamad H. B. O.
Business
8.5
/ 10
05 Jul 2022
I stay 3 days 2 nights, so far enjoy the view from my room. Good food, clean room, place close to everywhere.
Translated by Google Icon
Review photo of Cititel Hotel Penang from Nur A. A. N. A.

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Mohamad Y. B. I.
Holiday
10
/ 10
26 Jun 2022
There 's a welcome drink located at the front counter while check-in. Friendly staffs. Rooms is perfect. Breakfast is superb. Everything is just perfect for me. Worth the price. Highly recommend.

2 liked this review

RE
Riedha E.
Holiday
9.7
/ 10
03 Sep 2023
I had the most pleasant time staying in cititel hotel. All staffs were very helpful and kind.

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SN
Surya N.
Business
9.7
/ 10
19 Jun 2023
We stay for 4 night. Hotel is very clean, good atmosfer and very polite staff. They are also very helpful. Location is very near to food court. It was very wothed with the price. Breakfast menu is various.

1 liked this review

RS
Rosalind S. E. N.
Holiday
9.7
/ 10
11 Mar 2023
The room was great with fantastic ocean view. Staff was polite and location was accessible to many eateries. Will not hesitate to recommend to anyone visiting Penang,

1 liked this review

ti
tania i. b.
Holiday
9.7
/ 10
27 Dec 2022
Clean room and nice view from our room. Parking OK. My second time here in cititel hotel. Nice!

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Zulkarnain S.
This is a private profile
Holiday
9.7
/ 10
04 Oct 2022
Strategic location. Clean room.

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SK
SARAVANA K. P.
Holiday
9.7
/ 10
17 May 2022
We had the most pleasant stay here and all the staff very friendly & especially the F&b manager really awesome. The rooms as as pictures. Will recommend to others.

2 liked this review

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Lobby 4 Cititel Hotel Penang

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