Grand City Hall Medan

Hotels
2019 Traveloka Hotel Awards Winner: Best Food

8.6

Impressive
From 1,838 verified guests reviews

What Guests Say About Their Stay

Malvin S.
9.7
/ 10
Cocok untuk staycation. Thanks for the hospitality Grand City Hall.
In the Area
See Map
Jalan Balai Kota No. 1 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20112

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Grand City Hall Medan is located in area / city Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand City Hall Medan

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Jalan Balai Kota No. 1 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20112
Lobby Grand City Hall Medan
Exterior 2 Grand City Hall Medan

Discover More About Grand City Hall Medan

Location


Grand City Hall Medan is located in area / city Medan City Center.

The hotel is located only 0.36 km away from Medan Station (MDN).

There are plenty of tourist attractions nearby, such as University of North Sumatera within 3.64 km, and Vihara Gunung Timur within 1.72 km.

About Grand City Hall Medan

Whether you are planning an event or other special occasions, Grand City Hall Medan is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand City Hall Medan.

Grand City Hall Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Grand City Hall Medan will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Grand City Hall Medan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand City Hall Medan, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Grand City Hall Medan, which you rarely find in other places.

If you plan to have a long-term stay, staying at Grand City Hall Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand City Hall Medan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand City Hall Medan is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand City Hall Medan.

All facilities in Grand City Hall Medan

Bar, Cafe and Lounge Grand City Hall Medan
Bar, Cafe and Lounge
Swimming Pool Grand City Hall Medan
Swimming Pool
Fitness Center Grand City Hall Medan
Fitness Center
Lobby Grand City Hall Medan
Lobby
Exterior Grand City Hall Medan
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Dining area
  • Gala dinner
  • Free breakfast
  • Nightclub
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
  • TV lounge

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector
  • Business centre
  • Theatre/auditorium

Transportation

  • Airport transfer
  • Car rental
  • Secure parking
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Shops

Sports and Recreations

  • Aerobics
  • Billiard
  • Fitness center

Accessibilty

  • Disabled access friendly
  • Accessible parking

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Grand City Hall Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
The swimming pool is open until 6 pm
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Grand City Hall Medan

What are available facilities at Grand City Hall Medan?
There are top facilites at Grand City Hall Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand City Hall Medan?
The standard check-in time at Grand City Hall Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand City Hall Medan provide breakfast?
Yes, Grand City Hall Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand City Hall Medan

Overall Rating & Reviews

From 1,838 verified guests reviews
8.6
Impressive
Fantastic
779
Very Good
740
Satisfying
55
Average
264
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Show Reviews with Photos
A
Akunisafifah
10
/ 10
15 May 2024
Pelayanannya sangat bagus. Fasilitas di kamar lengkap dan berfungsi dengan baik semua. TV sudah bisa Youtobe. Keren 🥰.

Like this review?

d
deliadr
Leisure
9.4
/ 10
24 Apr 2024
Fasilitas sangat memuaskan. Lokasi strategus. Nyaman Da Nang aman. Pelayanan ade dan mba tiara sangat ramah dan bagus.

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Elza H.
10
/ 10
11 Apr 2024
Proses check in dan check out smooth, dan jangan ketinggalan coba spa dan saunanya, for free. Terima kasih mb widia dan ade very helpful stafs.

Like this review?

FA
Fitri A. B. S.
10
/ 10
25 Mar 2024
Ketika check in tidak menunggu lama, lancar dan murah, fasilitas hotel juga lengkap, sarapan enak dan banyak variasi, letak hotel juga berada di ka ting kota, Jadi mudah ke mana-mana, pelayanan juga OK.

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G
Guest
Staycation
8.5
/ 10
17 Mar 2024
Good hotel for staycation. 👍.

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Christin i. p.
10
/ 10
12 Mar 2024
I love stay cation in this hotel. Friendly staff, comfortable and delicious food. Friendly kids for swimming. Thank you
Review photo of Grand City Hall Medan from Christin I. P.
Review photo of Grand City Hall Medan 2 from Christin I. P.
Review photo of Grand City Hall Medan 3 from Christin I. P.

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LE
Laurence E. E.
Holiday
9.7
/ 10
09 Feb 2024
Great hotel in a prime location. All the staff very polite, professional and very helpful, especially Lisa who made sure we were happy and was enjoying our stay. Clean rooms and great food served in the many restaurants. Breakfast was amazing.

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MH
Muhammad H.
10
/ 10
03 Feb 2024
Alles gut. Recommendedfor staycation and business. Even for family better. Baverage is good everything.

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RK
Raj K.
Business
9.7
/ 10
22 Jan 2024
Very good stay, right in the heart of Medan. But I think the hotel can improve further on breakfast. Try to have more variety of continental breakfast.

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NS
Nathan S.
Holiday
5.9
/ 10
04 Jan 2024
Now I understand why Aston Group decided to part ways with this hotel. The room was satisfactory, breakfast enjoyable, but the pool was disappointingly dirty (even when viewed through swimming goggles). The most disappointing aspect, however, was the staff. During our check out, we overheard a conversation between the front desk officer and the staff inspecting our room. It was incredibly impolite; We, as hotel guests, were accused of theft multiple times, including taking spoons and mugs and leaving dirty spots on towels. Come on, guys, take a moment to reflect on yourselves. We paid our deposit; If you want to take it, just take it. No need to accuse people around. This is the first time I've stayed in an allegedly 5-star hotel charged for towel cleaning and missing mugs (which I believe were misplaced since we occupied 4 rooms). This experience is simply disappointing; it's not Aston anymore. Find something else for your peace of mind after the stay.
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Bedroom 4 Grand City Hall Medan

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