1. Can't upgrade the rooms from superior to family rooms while check in. Reason their no rooms available. By the way, when I booking the rooms on November 2023, I was told by their staff that I can upgrade the room while check in time. In means time when I request for extra bed, their staff (from room service) tell me that no more extra bed. So sad 🙄😔. 2. Flutch water in toilet bowl refill are too slow. 3. TV cannot operate and so difficult to switch on.