Saya stay 4 malam, 3x melakukan room service utk lunch & dinner: 1) I order soup waiter forget to provide spoon & fork; Need to wait more than 15 minutes; My soup then cold. 2) next occasion, I order another soup with rice: now, waiter forget to provide rice. Waiting more than 15 minutes until my soup cold. 3) I order fried rice (according menu book, it will have fried chicken wing). Surprise, waiter only bring chicken wing but without main course (fried rice).