Luxury Hotels in Singkawang, Indonesia

The Staff don't understand, set free parking for customer.

There is no lift in this hotel & no porter to help us, we had to carry our own bag upto 3rd floor. We stayed at the sakura suite & the room has so many ants. We had water trouble in the bathroom, thankfully was fixed after several complaints. The staff at the receiptsonist made faces when we complained about water!

Need more hospitality. Make sure the room is more clean and the accessories are working properly.

Selalu menjadi pilihan kami disaat main ke kota Skw.

Pleasant place but the room and service is okay for destination like Singkawang.

Harap kebersihan dalam kamar di tingkatkan lagi karena saya menemukan beberapa semut kecil di sekitaran tempat tidur.

Good place very clean good food.

Room: Toilet in the room smell drainage, found spider web in the room, dirty linen. Restaurant: slow reponse, dirty, salty, very limited food choice, I asked 5 menus until available menu. Not recommended.

Wastafel dikamar saya mampet total, kamar mandi kotor (dinding nya kuning), kebersihan kamar 5/10, seprai dan selimut tidak sesuai dengan harga yang dibayarkan untuk kamar tersebut. Lantai dikamar juga masih berdebu. Mohon pihak hotel dapat mengimprove masukan saya, agar tidak ada yang merasakan apa yg kami rasakan.