Apartment in Tampoi

Good to stay at Leverage Hotel, the location is strategic but unlucky there is no refrigerator at our room.

The staff is unfriendly and there’s no parking lot for guest.

I've made the reservation and I am not stated that I want the smoking/ non-smoking room. During the check-in, as I came at night, the only room that available was a smoking room. As I entered the room, I can smell a very unpleasant smoke smells. I would like to recommend, either it is a smoking/ non-smoking room, the hotels management needs to put the air freshner to remove all the unpleasant odors in case the customers is not comfortable with the smoke odor. Next is the toilet. It needs proper ventilation, as after I took my bath, the vapor comes out from the toilet as there is a fire n make sure that the bed sheet is in a good & clean condition. That's all.

Please app take action against this hotel. When I was about to check in I understood that there was no room available and they claimed that I had registered a room in a different hotel even though I had made the payment last March. The hotel informed that it will return my payment within 3 working days. Please app take note of the matter.

room looked like in picture clean, spacious and comfy.

I've booked 2 rooms with window but during check-in, only 1 room with a window is given and the remaining with no window. Therefore, we sought for an explanation and the front desk told us the room rate is same for with window and no window. After that, we were informed, all of their rooms with window is overbooked offline but we are not happy this explanation. Then, the front desk made a call with “someone” and after a while, they told us another version of reason where the bathroom sink pipe at other room with a window is broken and need to be fixed. The solution from the front desk, if we insist want to change to a room with window and 1 of us need to pack and unpack our luggage on the next day after the problem is fixed. At the end, we gave up and proceed to our room as it is very hassle to pack and unpack our luggage. Apart from the check in chaos, the below are some awful encounters. 1. No apologize or sorry for their internal mistake during check in. 2. Unknown insect is found across our room wall and ceiling. 3. Coffee stain on the wall near the dressing table and socket. 4. The bedside light is broken and one of the ceiling light is not functioning at all. 5. No shower bracket for the shower head faucet. 6. Request for the iron and iron board, the front desk staff handed over to the guest, which is me and I need to carry myself to my room. 7. Request for the hair dryer but we were told only 1 unit is available at that time. So, me and my friend need to take turns during our stay. What more worse was, I got disturbed by the front desk at the very next day at 6. 50am and asked to return the hair dryer as other guest is needed urgently. 8. Stains on bedsheet. Well, I keep the worse part for last, on my last night stay, my room air condition system is not functioning and the front desk told me is because the electric power shortage. Ended up, I need to pack and unpack my luggage at the middle of the night and change to another room. Yes, I'm aware that The Point is just a boutique hotel and I know what you pay and what you get. But, hotel business is all about service regardless of the hotel star rating.

This hotel is not existing at all. There is no update on the property of the app.

Noisy room due to beside aircon compressor.

staff are friendly, bed and room are nice and have lot of parking space ... just the bathroom only built in like cube attach not fully built up to roof... so you can hear clearly when use the toilet... otherwise it worth the money if you just stay to sleep...