we spent one night and we had a good one, thanks to holiday inn suites.. it took only about 5 min to check in and they offering us a baby bed for free because the front liner notice that we have a baby with us. The room is spacious and clean, wifi also good, the swimming pool is open again and we have a good time there. Don't worry about food options while you are there, because the hotel is next to a mall and they have a private entrance so very easy for us to find something to eat. All the crew were nice and helpful, so again we have a good staycation at holiday inn suites gajah mada
It was an awesome experience. I made a reservation for their iftar buffet and it was perfect: good offer for affordable price. I also booked for their room and it was perfect. Old-luxury interior and facilities, glass bottled mineral water, branded shampoo and bath gel, and nice view.
Had a great stay at Novotel Jakarta Gajah Mada. The General Manager of this hotel sure have gems working under his wings. The hospitality shown from the Front Office (Mr Hero and all his colleagues) to the Concierge (Mr Sudiro and colleagues), Restaurant Manager and his staff is welcoming and made my stay like home. My triplet really do enjoy their stay and the kind, courteous and friendly staffs made their experience worthwhile. Will definitely came back to this hotel when my family visit Jakarta again. Stay there for 8 Days from (23/2 to 3/3). Wish I could extend my stay.
Amazing customer service from all the ibis team... from receptionist, housekeeping, bellboy, and even the security guys are so very friendly and helpful ! We sure had a pleasant stay while we were there.. Thanks for giving us the best hospitality ! Will definitely want to stay here again !
Really good for the hospitality, great crew, great breakfast, great moment to drink cold beer, really nice, comfortable, satisfied with this hostel, next time this would be my destination if come to jakarta again, thanks a lot, and keep your great job the packer lodge
I had a really nice stay here. The staffs are very friendly and helpful. Room is cozy and clean. The breakfast foods are many variants. I will recommend to my friends and family. And will have this hotel to start for vacation.
Spend my new year night was awsome. Beautiful view from my room, friendly staff, amazing breakfast, 1-10 I will give 10 score with this hotel. Especially for man with white hair color. (i don't know his name), his served very warmfull and great. I will back soon ❤️
Nice place, the security guards, receptionist, housekeeping staff are really helpful. They will clean your room everyday and maintain the cleanliness perfectly. Safe environment and comfortable bed, the furniture are still in the good conditions. So worth it
Have a pleasant stay here. Smoking room is a plus in here. Because of low occupation, we had breakfast in the room. It was less tasty with minimal option plating. Will come back again because of its strategic position.
I had arrived at 14:40 the check in time written was 14:00. They did not have my room ready and the check in process was made unbelievably slow. I have stayed in other Best Western outlets and have never had this problem. Very unprofessional service an apology without any form of compensation is worthless.
Please fix the hot water issue, it's not hot even fully on. And mainly fix the hourly parking issue because it is such a pain and it's a turn off for hotel guests and ruining your already good hotel review. Fix the parking issue please!