Service is Horrible, Food is good
We sat at our table Had to ask for napkins and for fork and cutlery and tissues And they didn’t bring it to us So we grabbed it up from the table next to us, We ordered and the food arrived with a few mins Then we ordered water It came without glasses to drink with Then we waited for the rest of our order Asked the waiter He was confused And then he said your entire order has been served, I guess the lady who took our order was not listening We had to re-order the food which we had ordered previously Then wait again I ordered the glasses for drinking water Still not with me after asking 3 times They must have employed dodos for waiters Truly horrendous and horrible service He brought our Miso soup x2 And while on the way He dropped one (like maybe right next to me) and then he asked me do I want another one???? Hah!!???? Still waiting for the rest of my order to be delivered, they have had to re-order the food and it’s making us wait for so looonngggg Really horrible service I would use many more choice words But i think you guys understand my point of view Stay Away!!! From this horrible restaurant There are many more Japanese restaurants which will give you equally bad food and a lot better service for the same price
15 Apr 2018
Poor Quality with a 5 star price
I order Unagi Don as I was looking for a quick bite and small portion of food. The waitress recommended this dish and claimed that it was a favorite item. Hence, I have a high expectation. When it came, I realized there's nothing special about it, unagi over rice with shredded eggs and teriyaki sauce. I could not taste anything but the teriyaki sauce. It's like they not even bother to season the dish. I definitely will not come back.
17 May 2017
Good price, good food
There are various items on the menu from set to ala carte, also new menu & promotion of the month; for me, the don set is pretty good price for a restaurant. Taste wise are pretty delicious but the portion maybe a bit too small for a man; however they seem intend to cook everything well done including the beef so better request to your preference. Price wise considers oke, don is about idr 70k - 115k (beef is more expensive in here). The restaurant is quite big so walk in should be fine.
23 Feb 2017
Zhuma - Senayan City
Senayan City, Lantai Lower Ground, Jl. Asia Afrika No. 19, Jakarta, Indonesia