Truly Disappointing Take Away
I love the food at this Warung. Love it. I eat here every 2 weeks. HOWEVER, decided to stay home and order a Gojek to collect for me last night. I could not have been MORE DISAPPOINTED or felt ripped off. Ordered 2 x coconut thai soups and some fish cakes. When dining in the warung, one soup is enough for 2 people to share and is rarely finished. Also the fish cakes are thick, fat and just amazing. I recommend this cafe to all I know. Here comes the REALLY DISAPPOINTING PART. Having it delivered was like getting the food from a different restaurant. The portion of soup was 1/4 that of what is served in the restaurant, and yet charged at 67k (according to the menu). The fish cakes (at 49k) were thin and NOTHING LIKE what is served when dining in. The menu when dining in, and according to Gojek menu had the entire meal estimated at 185k, yet when Gojek delivered it was 230k. Absolutely appalling that because a meal is delivered, and therefore the customer cannot comment direct to the restaurant they become lazy and offer bad bad value and terrible customer service and appreciation. Also to have food delivered took 1 hour 15 minutes to receive it. I rarely leave a negative TA review but in this case was so appalled by the delivery and the food itself I need to share so others don't make the same mistake, and hopefully the restaurant picks up its game because it is the people who live here in Bali who make recommendations and help grow a business.
03 Aug 2018
Cozy and nice ambiance
We had a nice quiet dinner here the other night. I would recoment it. Food was good, they also have some japanese courses.
31 Jul 2018
Average at best..
From an island who shares the same south East Asia title.. one would think the basic taste and flavours of neighbouring countries could be copied and made.. Unfortunately my order was average at best.. Papaya salad - tasteless Chicken basil - minced chicken, actually chicken pieces Beef salad - don’t use iceberg lettuce Chicken karaage - try again.. Maybe an off night??! Maybe not.. Thai is an easy cuisine to master the basics, but just as easy to fake.. I will be back..
26 Jul 2018
Warung Rakuen Asia
Jl. Mertanadi No. 13, Bali, Indonesia