Service buruk sekali! - VERY BAD SERVICE!
We came on an afternoon of Galungan holiday - all waitress were showing a super unhappy face. As if they’re not happy having to take our order?! Please work on all them faces - at least show happy faces as besides having to deal with such bad attitude - we also have to deal with such long waiting hour for our orders to come - 1 hour in total to have the order coming. Anyways, upon receiving order, we all started eating, and to our surprise, one of our friend found eggs from a green fly on her bebek timbung - which was being cooked inside a bamboo. We stopped eating altogether and asked if we could see their restaurant manager, waited for 15-20 minutes long and no one came. So we decided to look for the manager/owner ourselves and show him the green fly eggs. We argued at first but then he admit that mistakes were on their side and final decision was to take off the bebek’s charge off for free from the final bill. Sawah Indah’s food is actually very good and I’ve been recommending all my friends, family and relatives to go there during their visit to Bali. We have known this restaurant since back in 2016, but this time it is ultimately disappointing for us. Please work better with your service! And if you’re all wondering how does the green fly eggs look like - do a google search - i just found out myself that these kind of eggs does exist.
26 Dec 2018
This is the first dinner place i went when i arrived at Bali, unfortunately we arrived quite late so not much we could do beside enjoy the food, the taste personally for me as Indonesian is quite normal, but for my Thai friends, they were very excited, for the price, it is quite expensive above average price, yet the atmosphere of this restaurant is quite ok
20 Dec 2018
Excellent in every way, the environment and the reception are perfect! I tasted duck cooked in a bamboo it was great . all we ate was worthy of a great restaurant! I recommend this property out of the tourist circuits
09 Dec 2018
Warong Ikan Bakar dan Kolam Pancing Sawah Indah
Jl. Raya Goa Gajah Teges Kanginan UBUD Bali, Ubud Indonesia