Great croissant & customer service!
My flught is at 10pm, and arrived airport at 2PM. To kill time, i waited at this kind of like coffee house, their chocolate croissant is definitely must try food!!! So yummy haha. And their service is fast, staff is very friendly too! We has been assisted by Aini, very pleasant and bright staff that you have there the merchant. I am so going to singgah here in the future!
19 Mar 2019
You will leave this Restaurant hungry...
I ordered (for 3 times the normal price) a „special offer“ CHICKENBURGER with french fries. I ordered extra French fries with a extra pay 80.000 Rupia. (=5€) I got a normal Burger with only a few French fries. Asking the stuff, the answer was: „This is Burger with extra big French fries...“ No discussion - no way to get, what I paid for really high price
01 Nov 2018
On the 29th of July 2018 at 8pm my girlfriend and I shared one final meal before we parted ways, a purple fruit bowl and a coffee from The Merchant. After a teary farewell I returned to my hotel in kuta and 3 hours later I had some of the worst symptoms of food poisoning in my 32 years on this planet. Both diarrhoea and vomiting simultaneously was almost comical. What made me look this awful establishment up on Google to write this review is the absolute rage I later felt thinking about my poor girlfriend stuck on a flight, with a huge layover in KL, and a transfer flight back to HK, all the while being as sick as I was; an absolute nightmare. And to top the whole ordeal off: we paid more than double what you'd normally pay for a fruit bowl because it's in the airport. I've lived in Bali for 5 weeks now, eaten in some of the cheapest warungs one can find, but The Merchant is the first to give me any sort of illness. So bravo. Whoever was the duty manager on the evening of 29/7/18 should get sacked and I expect a written apology from the owner once I've phoned in. Vincent
30 Jul 2018
The Merchant Bali
Ngurah Rai International Airport, Jl. I Gusti Ngurah Rai, Denpasar, Bal, Denpasar, Bali, Indonesia