Restaurant need to close down
Dined in your bali airport outlet. Ordered duck rice as it should be your signature but it turned out to be a disaster. Paid so much but received pieces of bones on my plate, such a big restaurant in the morning only had white rice when menu stated there's another choice. I will spread words to my friends and family about this encounter and don't expect anyone I know to patronage your outlet. This is a shame to your company. Staff were not apologetic. Worst experience in Bali. Please stay away folks
20 Jan 2019
Customer service absent
These guys have no idea I wonder how they survive. We arrived at the restaurant about 7:30pm and after about 20 min in a near empty restaurant we were asked for our order. A simple noodle soup and some dim Sims filled by roast duck sounds reasonable. Well no noodles soup available unless it was with seafood and they ran out of roast duck. My issue is the way this information was relayed quite abrubt and they did not seem to care at all. Needless to say we as the table next to us left and went elsewhere for a meal. How are these guys asked to represent the airport what an embarrassment. Good news is I have since read reviews as to how bad the food is so they did is a favour lol.
08 Jan 2019
Average & Expensive
We tend to get a late night soup here before our flight to help with dehydration on the plane. Dumpling soups are great, duck, pork & vegetables very good, but the rest just not good enough for a chinese restaurant. Overall I would say average & expensive. Often many dishes on the menu are unavailable. Service is generally good, but staff aren’t as friendly as most places outside the airport. Don’t expect too much here!
26 Dec 2018
The Duck King Ngurah Rai
Jln. Ngurah Rai Ngurah Rai International Airport, Denpasar 80222 Indonesia