We would have given this place a 5/5 and returned if the following didn’t happen. We upgraded upon arrival to a private villa. It was lovely having a private pool, if you get to actually use it. The pool turned my blonde hair neon green. The staff admitted the chemicals were off and apologized but did not send anyone to fix it they did however send a big bowl of ketchup and limes (which sat on my hair for about 2 hours to removed the green). The next issue was that of pesticide fuming. We were tanning out side in our villa when giants plumes of white thick smoke billowed over the tops of the villa under the gate and into our entire place. We quickly ran inside and shut the doors and called the front desk having no idea what it was. The response I got “miss I will have to call you back the fog poison is coming I have to go inside!” Great. We get a call back informing us that another guest had complained about mosquitos (we are in a half open concept villa - bound to be some Bugs) and as a response them fumigated the area to eliminate them. We were “suppose to get a warning” but received nothing. We were not compensated for anything in return and barely got an apology. If you have small children do not risk staying here. I spoke with the manager upon departure about all these issues, explaining that this feedback would be constructive if given to him directly rather than a poor review. However, he did not offer any compensation we barely got an apology. Positive note: minimal mosquitos, and staff will provide any means of resources from the restaurant to try to fix green hair
24 Oct 2018
Mixed feelings about this place
I read the reviews about this place and I chose it because of them, a friend had been before and loved it so i thought I’d give it a go. The big difference is between the private villas and the standard rooms. At the time of booking the private villas were too expensive. The standard rooms were ok but I think the pictures they advertise are different than the rooms themselves. The walls are paper thin and you can hear everything. The staff at the breakfast area and pool area were very nice and helpful. At times when I went to reception area to ask questions the response I got was come back tomorrow. Also I know it’s only a small thing but on my reservation it’s said a welcome drink, that wasn’t offered. I feel slightly disappointed after my stay here. I think the best thing to do is book a villa at the expense and enjoy ur own private room and pool.
02 Jul 2018
The restort is really nice but a bit isolated
The food was good but a bit spicy for me. I dont like it hot but i persisted and realise it was really good but hot. Breakfast was excellent, really good omlette and lots of fruit just like i like it. Coffee was just a latte as they did no appear to know how to use the cappiccino macine.
16 Nov 2017
The Bali Dream Villa & Resort Restaurant
Jl. Pura Dalem Lingsir Desa Pererenan, Canggu 80361 Indonesia