Had dinner with my boyfriend earlier tonight and had an extremely unpleasant experience. To begin with, the staffs were very PUSHY, as we tried to look at the menu and decide what we would like to order, the female staff who were taking our order pushed her hand between us and started pointing to the menu, and demanded that we order lobster or wagyu, and keep pointing and offering aggresively, we said we needed time to look at the menu but she rushed us with our order and my boyfriend had to pick something out of hurry. We ended up having Takoyaki, Unagi Roll, and Chicken Katsu. The food that came was less than mediocre, the chicken katsu barely had any meat on and was butchered by the kitchen, barely forming good strips, takoyaki was kind of stale, but the unagi roll was alright. While we were trying to enjoy our meal and have a little chat, another female staff came and rushed me to fill out a comment card, and well i filled, pretty much the same thing I filled in here, and few minutes later she came back, interrupted me again, and demanded me to explain - and so I explain that I feel annoyed that she kept interrupting my dinner. Then, my boyfriend decided to just take the check and leave because things are getting uncomfortable. Two of the female staffs at the front cashier just giggled and looked at each other, along with the staff who carried the comment staff (not sure what this means??). I am normally the kind of person who lets things slide, but feels like a moral obligation to share my experience so the management can take action before the staffs ruin the reputation of the restaurant since I'm pretty sure they will bin my comment card straight away. Well as for me personally, that would be the last time i'll ever come to Center Point's Sushi Tei. Major disappointment.
23 Apr 2017
We ordered quite a lot including chicken teriyaki for my grandma. Afraid the sauce will be too salty for her, we ask to have seperate sauce. The staff did a good advice to seperate the chicken from the sauce. The sauce indeed very salty. But Overall, all sushi and okonomiyaki are delicious.
14 Feb 2017
Worst sushi tei ever
Worst food and service I have ever experienced in any sushi tei . Disappointing staff and service . Food was way different then presented on the menu and compared to other chain venues . Don't go here !
03 Aug 2016
Sushi Tei Center Point Mall
Centre Point Mall L02-07/8, Jl. Jawa 8, Medan, Indonesia