stamford arns but no customer service
I dont know how many times I keep hoping this venue might just might get better but after 12 times of visiting - yes I have tried so many times to help this venue - I think I need to give up any hope ! This venue is situated inside tge Grand Kemang ( not managed by the hotel) and is in a perfect and prime and position to be a gr a at venue. The menu is spradicin quality some meals are really real looky good others are very poor in quality -yes I have given my opinion to mgt and staff on quality standards - the staff are also sporadic in attendance and customer service - most times staff are behind the bar texting or watching videos on thier phones -a great social club if not for us pesky customers - finally the music within the club is monotonous and out of date with the clientelle I am truly sorrybut after numero u s attempts to help this venuse I cannot see this place improving anytime soon
29 Nov 2015
From cockroaches to giggling waitresses
Once a year I drop into this pub, mostly because I have little choice, and I always swear I will never come back. When the waitress brings you the menu, she then runs back to the far end of the bar to giggle with her friends and other servers/staff. They could care less about their customers, especially when cockroaches are climbing up the table and chairs to get to the food. If you are staying in Grand Kemang Hotel, don't be tempted to drop in to the Stamford Arms, especially as this restaurant is not owned or managed by the hotel...just eat in the main restaurant of the hotel as it is fairly good food. The hotel should terminate this restaurant arrangement!
19 Jan 2015
Stamford Arms Pub at Grand Kemang Hotel
Grand Kemang Hotel, Jl. Kemang Raya No. 2H, Jakarta, Indonesia