I can’t believe that the owner of Secret Garden who has been exploiting Bali for years has a very condescending views of Indonesian people. The bar apparently has new set of staff and new regulation regarding payment because two customers in the past had disputef their bills. However the ‘cash only (& pay immediately)’ regulation was not applied consistently and when we questioned this we were treated in a very disrespectful and rude way. After repeatedly being told the same thing by three members of staff, we finally managed to speak to the owner. The owner spoke at length about how Indonesian people cannot be trusted and do not even trust each other. We are very surprised that someone who has been welcomed by Indonesians in Bali, and a respected businessman would say a very condescending and disrespectful things about the people who welcomed him.
20 Mar 2018
It WAS a nice place but staff were very disrespectful!
We have been coming here whenever we stayed in Bali since 2007, that is 11 years ago. The bar is rather tacky but cosy and from time to time the live music was okay. We always ordered more than one drink each and paid at the end. Sensible, as the Indonesian Rupiah is ridiculously complicated. That is until a few days ago. Tonight (20/03/18) we ordered our drinks and staff rudely demanding we pay cash straight away. We said that we are going to pay after our second or even third drink. The female staff said that we HAVE to pay now. We talked to three different staff, the other two are male staff reinforcing whar the female staff had demanded. We were treated like criminals! All we wanted was to have nice drinks on our last night in Bali before returning to the UK. It’s a shame that such a nice cosy place has rude disrespectful waiters and waitress!!
20 Mar 2018
Great bar lovely staff great live music with a different band every night best bar we found during our stay in Bali
12 Mar 2018
Secret Garden Bar & Restaurant
Poppies 1, Kuta Indonesia