We stayed in the new part of the hotel, its up the back with its own private pool & breakfast area. Was really nice, new, rooms big & comfy, great air con. Breaky was always yum plenty of choices. The staff are very friendly & happy to help 100%....the older area closer to the beach was lovely, massive pool with pool bar. Cocktails galore, great prices & food menu. Older rooms with hard beds so id say the newest part is the way to go & much cheaper. Close to the beach, restaurants, shopping. But yet hidden away from all the hustle & buses. The entry to the hotel could do with some love & colour was a bit drab & made us think the hotel was like that to. Which it wasn't. All in all we had a fab time, only cost us $360 for a week to stay in a standard room in the new area on Agoda, included breakfast. Great 3* Hotel.
06 Mar 2019
We booked based on the fantatic reviews and were exceptionally disappointed
We booked based on the fantatic reviews and were exceptionally disappointed. We weren't expecting luxury but did expect to have the basics especially a clean room etc. 3 of the 4 rooms had major issues and we didn't actually get to see the 4th room. Two for the rooms had a terrible smell. One room was recleaned and within 20 min the smell had returned. That room had 'Snot' on the wall (refer photo) and very stained bed linen - ironic given the cards in the room that indicate if you mark the linen you will be charged for it. The pillows and pillow cases were more yellow than white. The second room had hair in the bed (refer photo) indicating the linen hadn't been washed or bed hadn't been changed in between guests. This was in the new wing. We were told by staff this wing was less than 2 years old. It certainly did not appear it based on the condition of the rooms and the corridor floor where there were lose tiles creating a tripping hazard. The staff did try and find alternate rooms but could only offer three (not four) twin bed rooms and rooms in different parts of the hotel something we did not consider acceptable for couples travelling as a group. We appreciated their efforts. As they were unable to resolve the issue we cancelled our booking and found much better and cleaner accomodation near by for a lot less. While we appreciate others have had a great experience at this hotel, please don't rely on the positive reviews as we did as you may be very disappointed and have to spent time during your holiday to find alternate suitable accommodation. Note wrote review in march but just noticed it had not been published
11 Nov 2017
Stayed at Satriya and had a few meals at the restaurant. The food is varied and very good. Staff are very efficient and nice to deal with.Music leaves a bit to be desired at times but OK most of the time.
22 Aug 2017
Satriya Cottages Bar & Restaurant
Poppies Lane 2, Kuta Beach Indonesia