Great decoration, nice restaurant but one of the waiter has bad attitute
I have lunch at this resto (pand'or too @ energy building) on july 27, 2015. This is the first time. This is a very nice restaurant, i really like the decoration (white & simple) Overall, this resto is nice, the food is good. But there is an accident (suddenly, fly droped in my friend's bottle drink). The waiters whose stand near my table wasn't doing anything (act like nothing happen) but when i inform them, they not say sorry but only makes an excuse and defend the situation which is not their responsibility because when they serve it there is no fly in the bottle and in otherway, they ask to change the bottle into the new one. The way of the waiter who explain the situation is not polite and arrogant. In my opinion, it is not about only changing into new bottle or defend your restaurant, it's just need to say sorry eventhougth it is not the restaurant's fault which the fly drop in my friend's drink. Myself as a customer will be very happy when we get apollogy than an excuse. When i ask his name, because he hasn't nametag is his clothes, with arogantly he said his name is agung and i also ask who is the other waiter's name, he said tina and confront me do he need to say all name of the waiter in the restaurant. When, i have a confrontation from the waiter, i am become mad and still he is not say sorry but just defend himself. This was really dissapointed. Please improve the attitute and knowledge of the waiters about how to handle customer.
27 Jul 2015
Pretty restaurant, good tasted and presentable
Pand'or Too is a restaurant located at the mezzanine floor of Energy Building connected trhough a shopping corridor to Graha Niaga building. Pand'or offers Asian fusion, western dishes, Indonesian and desserts. The restaurant look and feel is white clean. The food are prepared carefully to taste good and well presented. A bit pricey for working day lunch. The restaurant also sells bakeries, pastries, Indonesian and Chinese snacks like bacang, nasi bakar, risoles, croquette. Drinks are overpriced in this restaurant.
11 Jul 2014
Jln. Mampang Prapatan 4 Mitra Hadiprana Ground Floor, Jakarta 12770 Indonesia