How can food be this poor?
My wife and I booked the Romantic dinner in the Birds Nest as the centre piece evening of our stay in Ubud for our honeymoon. Drawn in by the amazing photos of the views and the promise of a five course “gourmet” dinner we booked months in advance. After having a series of wonderful meals at our hotel restaurant (Cascades at the Viceroy) our expectations were high. The first warning sign was when we arrived to discover we were not the only couple expecting dinner in the Birds Nest. After a awkward wait in the reception my wife and I were taken to what might have been the “original” Birds Nest where as we hoped we had stunning views of the valley in our own private dinning space. That was where our luck run out. The sparkling wine we started with was sickeningly sweet. The bread and butter would not have been out of place in a motorway service station. The first “course” was a stuffed tomato with some brown lettuce that I might have made during my primary school years. A salmon platter was next, comprised of some slices of smoked salmon, sole capers and a slash of dressing. Harmless enough but hardly a restaurant standard course. The next course was a mushroom soup which was hot, there may have been some croutons, but otherwise unremarkable. We were treated to a scoop of lemon sorbet that apparently was a course in our set menu. Four courses in now and no sign that the kitchen staff had done little more than throw some ingredients onto a plate. We didn’t realise how lucky we had been until they brought the main course. My wife’s snapper fillet had all the presentation and texture of an alien autopsy. Overcooked fish, uncaramelised scallops and a mushroom risotto that appeared to be made with uncooked lumps of potato. My steak was swimming in peppercorn sauce and really brought to life by a splat of mashed potato and some overboiled broccoli. The evening was topped off with dessert where something was lost in translation. Neither fondant or fondue but some large pieces of white chocolate coated in hot chocolate sauce, with a scoop of ice cream and a chocolate brownie in the middle. The plain ice cream went down well. The chocolate was inedible. Throughout the waiting staff had not felt inclined to ask how we were enjoying our meal and why plates were coming back barely touched. As we left we fedback that the food was not we had hoped for the price we had paid. We were invited to leave behind a feedback form but never heard anymore from the restaurant. Overall stunning views and lovely to have a private dinning experience with my wife. Bluetooth speaker that we were able to link up to our iPhone was a nice touch. But the food and service fell below what we had come to expect during our honeymoon. We had lovely meals across the island, with Bridges and the Viceroy being particular highlights of our stay in Ubud. But the $80 per head set menu in the Birds Nest was a sour note to end our honeymoon.
18 Sep 2018
Worst experience of our trip to Bali
So my now husband (we were on our Honeymoon in Bali) had researched this place months prior to us going to Bali and was adamant that we must go for dinner there in the birds nest for the incredible view. I looked it up online and it did look beautiful and the food sounded wonderful so we proceeded to book a table. When we arrived, we found that the website was extremely decieving and the birds nest shown on the website wasn't the birds nest that we got! There was in fact 3 - i can only assume that they made one which was such a success that they built 2 more. only the two seemed almost unfinished and worst of all didn't have a roof!. So we were seated and bought our drinks and of course it started terrentially raining. Nobody came down to us so we walked all the way back up to the main restaurant (got absolutely drenched) to explain that we couldn't stay and eat down there in the rain. After about 5 minutes of being fobbed off from one person to the next, we were seated in the main restaurant right next to a Balinese band that were playing. We spent the whole meal absolutely deafened, surrounded by hotel guests that had just nipped down for their buffet dinner, whilst we were dressed up ready for a beautiful romantic meal. Aside from all of the above, the food was average to poor. The starter of smoked salmon was nice, other than that we had a mushroom soup which was awful, a sorbet that was far too bitter, a steak which was disgusting - horrid texture and absolutely dowsed in pepper! and a chocolate pudding which was average. We of course were bitterly dissapointed with our expereience after hoping that it would be a highlight of our honeymoon and complained at the end. It took us over 30 minutes to get the manager on duty to agree that the experience had been dyer and that we shouldn't have to pay the cost of the birds next experience for what we recieved. In the end i was so aggravated we settled at knocking 20% off the bill, paid and left in a hurry. We laughed it off as a bad experience luckily and didn't allow it to ruin our time in Bali, but i would urge anyone to think twice about visiting here for dinner!
29 Aug 2018
My boyfriend organised the ‘Birds Nest’ romantic dinner for us and it was such a great experience. Everything was lovely from the view, to the service, to the food. The restaurant itself is quite tricky to get to, but it is definitely worth it. I’ve taken a ‘star’ off because my boyfriends vegetarian taster meals were probably not worth the same value of money as the regular taster menu. Overall, it is definitely worth a visit if you’re looking for a unique dining experience in Ubud!
15 Jul 2018
La View Restaurant
Jl. Kedewatan, Bali, Indonesia