Managed by unprofessional team .....
The current address was Jalan Pluit Karang Barat Block P2 Selatan No.82, North Jakarta ... Our terrible diner was at June 6, 2013, after reservation one day before. Minutes before reserved time, we entered the restaurant and no other guest was there. A female crew greeted us and we were served by a waiter (named Ellty in the bill). The waiter said that our ordered one kilo crab was not available although my reservation was confirmed one day earlier. After minutes discussion, they would like to take the crab from the supplier and would be ready in one hour. Then we order other FnB for our diner. The waiter insist us to order more and more saying that we will get 20% discount if order more than an amount and pay by BCA credit card. The only good thing was: the crab ordered was on our table less than one hour promised. The other matters were terrible: -taste of food was terrible -size of food were terribly small at normal sea food (high) local price -the waiter said we were not qualified for BCA discount as minimum amount (which was previously stated) did not exceed the minimum limit and he insisted us to order more after we were about to leave the resto (without any sorry), so we have to pay in full for unnecessary orders Would anybody of you still get the appetite to visit the Jade Star ?
17 Jun 2013
Jl. Pluit Karang 50, Jakarta Indonesia