Best ramen, bad service
I come here regularly for 2years, whenever I'm craving for ramen, here's the best ramen. Pricey yes, service bad, and it's not fair how I can't find a better taste ramen in bali, so I could only wish to be able not returning here. Anyway, bad service: forgetting order, sending wrong food, staffs are zoning out, chit-chat only within 2meters from you. #1 experience. I always visit hakata after lunch time (1.30~2.30pm), so there never be many crowds really, 8ppl max. But, they tend to always forgetting my order, just 2hours ago I was there and they forgot my order for 30mins, I wasn't realized because I was on my phone, but then I was starving, I felt like something is wrong, not long after, a staff like finally realized saying in balinese "why this one still haven't had her food? " then she asked the kitchen cook and made sure if there were 2same order and that the cook missed it and made only 1, of course that wasn't for me. Then there was this visitor, he just sat, ordered food, I counted - less than 7mins his food came! Many staffs, not a rush hour, no more than 5 customers, still forgetting you! I'm beyond angry. #2 experience, happened a few months ago, maybe 3months ago, I'm a no pork eater, of course I ordered chicken tamtam ramen. After (another) long wait with (still) less than 6 people inside, they gave me this unusual look ramen. I just poked the *then I found out* chasiu, I was so hungry till a second I thoufht about just eat it without question, but it's weird and I was so confused then asked a staff what's this? "Your order" she said(so helpful I know). Then I asked her again, "what did I ordered? " she checked with her friend and panicked, then I heard another customer shout "is that mine? " lol, guess what? They had not made my order, and gotta wait some other minutes. I wonder if it's a very hard job with that many customers inside? Lol. Rest of the time I was there the room is full of staffs noise, maybe they should learn from a common coffee shop called Starbucks, at least they trained the staffs well, with better attitude and how to not being visible having fun at the workplace. If reader of this review know other ramen restaurant that has similar rich taste, pls let me know, I can't stand their service.
13 Feb 2018
Enjoyable ramen in Bali
This place is easy to find, with good hot ramen, tasty curry, cold beer, and enjoyable gyoza. My only comment would be that they change the video on the screen - playing a 2 min video of the origin of the eatery is interesting the first time but gets a bit tedious after a while.
31 Jan 2018
Ayu Gita B
Ramen ramen raaaaameeeen!!!
My pork ramen was sweet and tender. The broth was nicely seasoned and rich of flavor. I'm spreading the love of ramen! Ramen! Ramen!
23 Dec 2017
Hakata Ikkousha Bali
Jl. Sunset Road No. 225X Block 4-5, Kuta, Kuta, Bali,Indonesia