I have been here to Golden Palace many times over the past 7 or so years. This is the type of place I brought friends or visitors to Bali when I wanted to impress. I was most disappointed on this occasion. It was not a very busy night with less than 50% of capacity. There is always ample staff as this is definitely not on the budget travellers mud eat at list. I ordered my favorite dish Peking Duck. This restaurant has always set the standard for me to judge other restaurants on this particular dish. Very few ever cone anywhere near the Golden Palace. I always get them to put a beer in ice, hey are never cold enough. My duck in crepe's arrived at NY table. That was the first thing that alerted me to the degraded service. In the past the duck was brought to my table and served from there. On this occasion the duck was served with the spring onions, cucumber and hoisin sauce in the crepes. To add insult to injury the duck filled crepes were served on a bed of soft tasteless prawn crackers. I would expect this presentation n a cheap warung not an upmarket restaurant. The duck skin serving was cold, tasteless and dry. Far from what I expected. The meat was served with some sauce. It was somewhat more tasty than the skin crepes, but no where nearest the quality I have come to expect from Golden Palace. The staff also were no where near as friendly and helpful as I have experienced in the past. This place does get at least one star because it has a seperate smoking area. All up I was very very disfapointed in the quality and level of service, the quality and presentation of the food and the overall dining experience. As much as I hate to say this. The place has gone down hill from my previous 5 star rating to barely worthy of one star. I was so angry with the whole dining event I forgot to ask if it was under new management. That could be the reason for the significant change in standards. I will never go back and regret my previous high rating and recommendations to my friends. This place regretfully is one to be avoided at all costs. It has lost a long term and loyal customer
05 Nov 2016
Best avoided if looking for a good meal
We had dinner here. the staff were not very courteous, service was not brisk and had language barriers. Food quality was not good. Not a bright choice for vegetarians.
05 Sep 2016
The chinese restaurant
I enjoyed everything I ordered. Considering the amount and taste of the food, the price is cheap. The staff are very friendly and attentive. I certainly would come to this restaurant next time I go to Bali.
02 Aug 2016
Golden Palace Restaurant
Jl. Raya Kuta, Kuta, Bali, Indonesia