Starving and Dissapointed
What we ordered all ZERO. Not because of the restaurant is full or was full. But BAD MANAGEMENT. Do we as customer have to listen to the reason .... the supplier didnt come.... The first staff took order didnt say what we ordered is finished so rhe staff wrote down what we ordered. After a few minutes staff came out saying A is finished. And we changed. Came out again and say B is finished. And C and D.... So what would it be opened for ? Come on.... they should have prepared for the holiday, chinese new year. Dont give us reason supplier didnt come. And what we ordered and they have.... CAME OUT too long and late. BAD MANAGER. BAD MANAGEMENT.
05 Feb 2019
Good food but bad service from lazy staff
Furama Sanur used to be one of my favorite chinese restaurants when they first opened. We would dine there almost every week. The food was good and well priced, the atmosphere was pleasant with comfy seating. Unfortunately their quality just kept going downhill ever since. Their standard of hygiene was bad, the staff became lazy in taking care of their restaurant and gave bad service. I once came in with my family for lunch to find all the staff chatting and smoking at one of the tables, and so the whole restaurant was covered with smoke and we had to find another place to eat. A month later visited again to give them a second chance, but was so dissapointed with their very slow service and lack of caring. I wish them all the luck as their food is actually good and but we will only return if they train/replace their waiters.
08 Jun 2017
The service was terrible. The food is OK. Just the place is convenient to get. The price is high compare to quality food. The restroom was not good. A cockroch was lying dead under the table. Need to improve cleanliness.
03 Jun 2017
Jln. Ngurah Rai, Sanur, Denpasar 80228 Indonesia