Poor Service and caused our group an embarrassment
Incident Date: 19 Jan 2019 Reason for visit: Dinner I would give it 1 and a half star if I could but let's settle for 2. Looking at the price of the menu, I thought the food and service was going to be great but here's the review: Pros Good location Some food are good (we had a fish and a chicken, fish was great but the chicken wanst so much. It had a weird taste and smell) Cons Expensive for the quality of food Service wasn't good (people weren't professional enough) Our table was a little bit wobbly which made me spill my beer. Mosquitos everywhere even though we sat underneath the fan (for a nice touch they offered mosquito repellent cream +1 point for the offer but shouldn't have to worry at a restaurant) I wasn't going to write this review but to top it all up, we had a bill of 4045000 IDR for 3 people or so I thought but once I paid and went out maybe 30 meters away from the restaurant, the lady from the restaurant came running to the entry point and yelled at her staff, who was outside to stop me to say I didn't pay the full bill. To my surprise and embarrassment, I went back and she told me "the bill is 4085000 IDR", I told her to make sure to write numbers correctly next time and paid 1000 IDR extra and still embarrassed and angry I left quickly. I should've gone back and taken a picture of the bill but oh well too embarrassed to go back or to cause a scene. Not a good experience but decide for yourself if YOLO. Note: normally I tip and the tip would've been enough to cover extra but obviously I didn't want to coz of various points mentioned above.
19 Jan 2019
Could use some improvements
The location and setting of the restaurant is very good. It has some nice gardens. However food was very cold. They also seemed to take time serving the food. All the tables around didn’t finish their food as it wasn’t that great. Lastly, they didn’t seem to get the concept that appetisers come first before main meal. Overall the place is not too bad. However you can get better value for money elsewhere.
27 Dec 2018
Nice place & Garden
nice place to have party here, they have great garden with great view & meals, I tried nasi goreng ayam & daluman,
03 Sep 2018
Jl. Dewi Sri No. 19, Kuta 80361 Indonesia