The Ritz-Carlton, Langkawi

Blissful stay, staff were cheerful and extremely keen to make one's stay enjoyable. Idyllic location. Our rainforest villa was very private, cleverly architected and comfortably laid out inside. The private splash pool was larger than I expected. The only improvement i can think of would be to have an adjustable parasol by the sun loungers (they were just too hot to use for quite a lot of the day). Thanks for a lovely stay.

Great stay

Beautiful room and breakfast was great. The problem I have is our room was just opposite the restaurant and in the morning and late afternoon, staffs were shouting to each other. Check in was slow . But lobby staff were friendly and helpful.

Ritz-Calton Langkawi IS paradise! We have been here four times now and every time they exceed our expectations. It is the best!!! Friendly staff, nice rooms/villas, clean and a very nice breakfast!

Wir waren 10 Tage in dem Hotel und haben uns sehr wohlgefühlt. Das Personal ist sehr serviceorientiert und freundlich. Das Frühstücksbuffet ist gigantisch. Die Lage und die Aussicht ist sehr gut.

Very friendly staff, making my family vacation a very wonderful experience. For improvement, suggest to upgrade their kids club to have more activities.

First choice in Langkawi for Families

Une expérience extraordinaire dans un cadre magnifique. Un grand merci à Victoire et Valentin pour leur gentillesse.

お部屋も広く、アメニティも充実していて良かった。 ロケーションも素晴らしかった。

すべてにおいて完ぺきだった。受付の時からスタッフはとても親切で細かな配慮があり、さすがリッツカールトンだなと思った。 海岸に近い森の中にロビーやレストラン、プール、各部屋ごとに別の棟があり、その間の移動はバギーで送ってくれるシステム。猿が近くにやってきたりするが、日本の猿のような大きな猿ではなくて小さくてかわいらしい猿で全然いやな感じではなかった。（ただし、部屋を開けるときは絶対にカギをしめるようにと念押しされた） 一番ランクの低いForrest viewみたいな部屋だったが、それでも森とその隙間から海が見えて最高だった。 食事は３つレストランがあってすべて最高に美味しかった。 プールは大人専用と子供もOKなところの２つがあって一つしか行けなかったが、子供はプールで遊んで、大人はプールサイドで横になりながらおいしいスムージーと軽食を食べたりして半日くらいゆっくり過ごした。こんなに美味しいフィッシュアンドチップスは人生で初めてだった。 一応、子供をキッズクラブに預けたり、ベビーシッターを頼むことはできると言われたので、次行くならぜひ利用したい。

Such an incredible experience. Highly recommended.

We only stayed one night but really loved the stay.

What an incredible place! The service is second to none and the atmosphere and setting is beautiful. The pools are great but so is the beach, and the monkeys are cute.

Very good

Lag es am tropischen Klima, aber ich habe schon in deutlich besseren Ritz Carlton übernachtet. Es war nicht schlecht, aber hätte mehr erwartet. Gibt bessere Hotels auf Langkawi.

Fantastic service! The staff all spoke great English and were extremely professional, friendly and service minded. Stunning sunset view! The horizon bar offers a fantastic view of the sunset and although the food menu is simple (it is a bar, not a restaurant) the food was great (and so were their cocktails!). We did not get the chance to try the onsite restaurants as we were only at the resort for a limited time, however the breakfast was excellent with both a la carte and a very nice buffet. Once again, the staff were fantastic. Amazing (adults only) infinity pool! Almost all sun beds were occupied, but it did not feel crowded at all! The atmosphere was calm and it really felt like we had the pool to ourselves. GREAT room! We had a deluxe room with sea view and rainforest view (plenty of opportunities to see monkeys close up). The room seemed newly renovated and was spacious and nicely decorated in a Scandinavian ish style. We really got a wow-feeling when walking through the door. I never write reviews, however this time I felt I had to do it. We also stayed at another resort in Langkawi which was around half the price of this one. It was decent, however I would recommend any couple to try out the Ritz - at least just for a few days. Our experience at the Ritz in Langkawi was next level!

従業員の皆様は笑顔で丁寧で親切。子連れだったので、ターンダウンサービスの際にタオルで動物を作ってくれるなど温かなサービスを受けた。ビーチに遊びに行くと、こちらの名前を呼び掛けて挨拶をしてくれたり、ゲストの顔と名前を記憶しているのだなと感激。 無料で受けられるアクティビティ（レッスン？）も複数あり、特にカクテル作りのレッスンはオススメ。ビーチのバーで優しいバーテンダーの方に教わりながら素敵なカクテルを自作し、軽いスナックと共に心地よい時間を過ごすことが出来る。レッスンは前日迄の予約制なので、到着日に予定を立てることを推奨。 食事は全て美味しかったが、中華料理のHai Yanは群を抜いていた。外の席で波音をBGMに暮れゆく空を眺めながらワインと素晴らしい中華料理を楽しみ最高の時間を過ごした。大人限定のHorizon barは、まだまだ営業時間中にも関わらずお酒を楽しんでいる眼の前で閉店準備がどんどん進められのんびりした気分になれなかったのは残念。 ホテル内の飲食費用は大変安価。コスパ最高。 部屋は広々としており清潔だが、自然に囲まれた環境ゆえ3泊の滞在中2度室内にヤモリが出た。従業員の方が駆除に来てくれるものの、到着迄に見失ってしまったりして少し気になった。また、バスタブにお湯を貯めるとお湯が黄色かった。タンクの水位の問題（？）と説明を受けたが、黄色いお湯に浸かるのは抵抗があった。 部屋のバルコニーに猿が遊びに来るのが毎日楽しみだった。 ホテル全体の印象は、トロピカルな花咲き乱れる華やかなリゾートと言うよりは、熱帯雨林の渋めのリゾートという感じ。もう少し華やかさがあっても良かったが、これは単に個人的な好みの問題。施設全体はよく手入れされている。 総じて大満足、また機会があれば滞在したい。

We had a barely OK stay at the Ritz Carlton Langkawi. The hotel is worn and could use maintenance. There are missing tiles in the pool, mosquito larvae in the children's pool. We woke up two nights in a row to renovation construction in the same house where we lived. Construction workers were sawing. As compensation we each got 4 chocolate pralines. The breakfast took an extremely long time from ordering to receiving it. Multiple wrong orders. Two cappuccinos took 20 minutes to get. Hey, come on, what is this? We always choose expensive and exclusive hotel chains, this was the first and last time we chose The Ritz Carlton. We chose a room with a rainforest view - a large part of the view was on concrete blocks.

Ecellent serivice

Left this hotel after less than 14 hours. Booked through hotels.com and the room provided was significantly different than advertised. Total miss selling. The adverts offer stunning views, wilderness. We were placed in a basement, the only view was of a 6 foot man made fence, 12 foot in front of the windows. We could not see over, under or through the fence. What hotels.com also don’t tell you is you can’t open the windows and advised against sitting outside due to the monkeys in the forest. Throughout the room there are many warnings about the monkeys also highlighting if they get into the room you are liable for all damage! In essence. The room was dark, a basement, glass box where you could look outside other than at a fence and couldn’t open your doors to the outside. This is a high turn over hotel, the staff go through the motions, from checkin in the evening through to the following morning after requesting to leave - btw the other room we had been offered, wasn’t ready until mid afternoon and came with even more warnings about monkeys entering the room , don’t leave doors open and don’t go on the balconies when monkeys are about. Again your trapped in a giant greenhouse. The whole experience is very superficial - lack of any teal customer focus. High turn over of customers, with elaborate marketing materials. Hotel was very quick to point out all errors are hotels.com / Expedia. For miss information on what the hotel offered, lack of detail on the booking