Novotel Manila Araneta City

1

Very nice property

Decent price, good location. Check in needs improvement as the waiting time to get a room took way longer than it should.

Friendly helpful staff, good breakfast included with booking. Good location Had to ask for facecloth

The staff are incredibly friendly and accommodating! The staff are the main reason I keep coming back to Novotel!

Staff is helpful and professional

The check in process could've been better. I was told they would "call" my name in the lobby when my room is ready. I waited for 45mins before I followed up coz everyone in the lobby has been waiting for their rooms too. The front desk agent said my roon was ready - and yet no one reached out to me in the lobby to let me know I can pick up my room keys then go to my room.

Great staff and place!

Outstanding overall services! Will use your services again on my next travel to the Philippines. Thank you!

Our go-to whenever we're in the area.

シャワーの圧も良かったです！寒くて暖房設定にしても全然あたたかくならず…そうか、暖房の概念がないんだわと気づきましたが、ちょっと寝る時寒かったです。近辺はコンサート会場も近いし、時間通りにオープンしないけどショッピングセンターも近くて良かったです！

Amazing

Everything is within walking distance from the hotel (restos, shopping centers/malls)

Over the years, I have relied on the Novotel to offer me a hassle-free check-in whenever I "come home" to the Philippines. You can always rely on their superb, efficient, welcoming staff to provide you with a comfortable first-night stay after a grueling 36-hour trip covering four airports. It is with this knowledge that despite my annoyance (exacerbated by my disabled wife's discomfort) at the bungled check-in, where I was asked to pay for a prepaid Expedia reservation and had to wait for three hours to get our room, I still rated my stay close to excellent. Despite the initial confusion, the young front desk lady did recover to check with her supervisor and reverse the double charge on my credit card. The 3-hour wait, however, is clearly a training issue. The FD Supervisor, Jhoanna, came out to apologize for the wait and had us check into a room right away. From there, the outstanding concierge, housekeeping, and breakfast staff provided us with the usual excellent service we've come to expect from Novotel. This hotel has always been an easy 5-star rating for me. It would have been the same this year but for the less-than-stellar check-in.

Next to the malls

It was super convenient that the 2nd floor connect to Areneta coliseum

Plenty of restaurants around the area.

Cleanliness inside and outside, safety

Love it

Experience is always great! We always stay here everytime we head back to the philippines!