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Waldhotel by Bürgenstock Lake Lucerne
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Waldhotel by Bürgenstock Lake Lucerne
Hotels
9.4
/10
Exceptional
76 reviews
What Guests Say About Their Stay
Antoinette
10.0
/ 10
We loved our stay at Burgenstock. 10/10 would visit this property again. If you’re looking for the ultimate spa expedience with views for days, this is for you.
Jaclyn
10.0
/ 10
I always like to stay at nice hotels, but this is by far the most luxurious experience I have had. Every member of the hotel staff is beyond kind & accommodating, the food is outstanding, and the views around the property are amazing. I highly recommend this if your looking for a luxe experience.
Olga
10.0
/ 10
Best of best hotel in Switzerland mountains with amazing SPA and views on mountain!!!!! Highly recommended for everyone !!! My dream some day back to this lovely hotel !!!
In the Area
See Map
Bürgenstock 30, Ennetbürgen, Nidwalden, Kanton Nidwalden, Switzerland, 6363
Bürgenstock Alpine Golf
1.28 km
Hammetschwand Lift
1.48 km
Bürgenstock Alpine Golf
1.28 km
Lucerne Congress and Events Centre
7.87 km
Löwenplatz
8.46 km
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Waldhotel by Bürgenstock Lake Lucerne
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What's around Waldhotel by Bürgenstock Lake Lucerne
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Bürgenstock 30, Ennetbürgen, Nidwalden, Kanton Nidwalden, Switzerland, 6363
Nearby Places
Bürgenstock Alpine Golf
Sport
1.28 km
Lucerne Congress and Events Centre
Business
7.87 km
Löwenplatz
Transportation Hub
8.46 km
Popular in the Area
Entertainment/Attraction
Bürgenstock Alpine Golf
1.28 km
Others
Hammetschwand Lift
1.48 km
Distances shown are based on straight line distances. Actual travel distances may vary.
Discover More About Waldhotel by Bürgenstock Lake Lucerne
Location
Staying at Waldhotel by Bürgenstock Lake Lucerne is a good choice when you are visiting Ennetbuergen.
About Waldhotel by Bürgenstock Lake Lucerne
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Waldhotel by Bürgenstock Lake Lucerne exclusively for you.
Get precious and unforgettable moment during your stay at Waldhotel by Bürgenstock Lake Lucerne.
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All facilities in Waldhotel by Bürgenstock Lake Lucerne
Others
Things to Do
- Shops
- Outdoor pool
- Indoor pool
- Wine tasting room
- Spa
- Health club
- Library
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Parking (surcharge)
- Lockers
- Fireplace in lobby
- Banquet
- Terrace
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Sports and Recreations
- Outdoor tennis court
- Indoor tennis court
- Fitness center
- Billiard
- Tennis court
Food and Drinks
- Bar
- Breakfast
- Snack bar
Business Facilities
- Meeting facilities
- Conference center
- Business center
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Family-friendly Facilities
- Babysitting & childcare (surcharge)
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Waldhotel by Bürgenstock Lake Lucerne
Important Note
- Fee for full breakfast: approximately CHF 45 for adults and CHF 45 for children
- Airport shuttle fee: CHF 425 per vehicle (one-way)
- Airport shuttle fee per child: CHF 425 (one-way)
- Self parking fee: CHF 40 per night
- Valet parking fee: CHF 40 per night
- Extended parking fee: CHF 40 per day
- Pet fee: CHF 60 per pet, per night
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: 100 percent of room rate (subject to availability)
- Crib (infant bed) fee: CHF 50.0 per night
- Rollaway bed fee: CHF 225.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the heated pool
- This property accepts credit cards and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 16 years old are allowed in the SPA area and must be accompanied by an adult.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
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Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Distance to Downtown | 1.28 km |
Popular in the Area | Bürgenstock Alpine Golf, Hammetschwand Lift |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Waldhotel by Bürgenstock Lake Lucerne | 137 |
Number of floors in Waldhotel by Bürgenstock Lake Lucerne | 9 |
Another facilities in Waldhotel by Bürgenstock Lake Lucerne | Shops, Outdoor pool, Indoor pool, Wine tasting room, Spa |
Nearby point of interest | Bürgenstock Alpine Golf, Lucerne Congress and Events Centre, Löwenplatz |
Frequently asked question in Waldhotel by Bürgenstock Lake Lucerne
What are available facilities at Waldhotel by Bürgenstock Lake Lucerne?
There are top facilites at Waldhotel by Bürgenstock Lake Lucerne such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Waldhotel by Bürgenstock Lake Lucerne?
The standard check-in time at Waldhotel by Bürgenstock Lake Lucerne is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Waldhotel by Bürgenstock Lake Lucerne provide breakfast?
Yes, Waldhotel by Bürgenstock Lake Lucerne provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Waldhotel by Bürgenstock Lake Lucerne
Other sources (76)
9.4
Exceptional
From 76 reviews
Cleanliness
9.8
Room Comfort
9.6
Service and Facilites
9.6
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Traveler Reviews Waldhotel by Bürgenstock Lake Lucerne
Number of reviews per page
20
40
Top reviews
Antoinette
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
We loved our stay at Burgenstock. 10/10 would visit this property again. If you’re looking for the ultimate spa expedience with views for days, this is for you.
Marina
6.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Iconic resort on a majestic destination overlooking Lake Lucerne. Clean facilities and farm to table offerings in a fantastic restaurant Verbena. Free tram and bistros included with stay.
Communication between varied parties at resort could be improved. Just a few examples: main spa access supposed to be included but upon arrival it’s at extra cost. Breakfast is included in reservation but I was told initially it is not. Sia is only open till 7 pm - could be longer. We noticed quite a few travellers complaining about similar issues. If training and communication issues resolved it would be a 5 star hotel.
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Jaclyn
Leisure
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
I always like to stay at nice hotels, but this is by far the most luxurious experience I have had. Every member of the hotel staff is beyond kind & accommodating, the food is outstanding, and the views around the property are amazing. I highly recommend this if your looking for a luxe experience.
Olga
Leisure Family
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Best of best hotel in Switzerland mountains with amazing SPA and views on mountain!!!!! Highly recommended for everyone !!! My dream some day back to this lovely hotel !!!
Ricardo
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Astonishing hotel. Felt like I was in a dream.
leon
Leisure
10.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Stunning relaxing setting. Quiet and clean. Nice service and the whole resort is beautiful. Only thing you should realize which I didn’t when booking through Expedia is it one large resort with 5 hotels. You cannot use all the facilities of each resort depending on the hotel you book. If you want the famous spa you need to book the hotel for that one or like me who stayed at the Waldhotel you need to pay around 350$ per day to access.
The waldhotel has a great smaller spa though that I preferred as mainly quieter. The only on pick I have is they let toddlers in the spa area which isn’t relaxing when they start screaming and I witness a toddler peeing in the spa pool!!?!!? They need to fix that. Lovely place and waking up to an alpine setting and sound of cow bells in the morning.
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Farshid
10.0
/10
Reviewed 104 week(s) ago
Expedia Group verified review
First time in Switzerland. We enjoyed the cleanliness and the politeness. We will come back soon :)
Somayeh Sadat
10.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
Pleasant
Matthew
8.0
/10
Reviewed 146 week(s) ago
Hotels.com verified review
Decent hotel, but is it worth the money? I guess that's an individual decision, but we thought it was overpriced. Yes, they provide the free use of the boat and funicular, yes the Spa is included, but still overpriced in our opinion. Especially as they require you to pay for parking, and dinner options were also above average in price. Lots of positives, but really nothing that we couldn't find elsewhere for less.
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Uluc
10.0
/10
Reviewed 277 week(s) ago
Hotels.com verified review
Great hotel to relax. Very cozy very healty concept
Tomasz
10.0
/10
Reviewed 284 week(s) ago
Hotels.com verified review
The hotel is just amazing. You can see that it is newly built, everything is spotlessly clean and neat, every single detail has been taken care of. It's one of the few integrated resorts in Switzerland with several restaurants, SPA, the view is just breathtaking. You could spend there a few days without even leaving the vicinity of the hotel. If I really have to find something to complain about it's probably the distance from the train station (it takes a while to get to the resort) and the fact that it was relatively empty at the time when we were there.
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Johnny
Friends and Family
8.0
/10
Reviewed 300 week(s) ago
Hotels.com verified review
The only thing i would improve is the breakfast options. There wasn't as much choices as the one at the alpine resort.
Kassie
8.0
/10
Reviewed 300 week(s) ago
Hotels.com verified review
Everything was great except our bathroom where the toilet was smelled like urine and the breakfast was mediocre.
Verified traveler
Leisure Family
10.0
/10
Reviewed 304 week(s) ago
Expedia Group verified review
Best resort I have ever been to! Absolutely fantastic!
Inbal
10.0
/10
Reviewed 307 week(s) ago
Hotels.com verified review
We took our 2 moms, elderly women's to a relax vecation .
The hotel facilities and service was really amazing. Welcoming, nice and understanding.
We couldnt find a better place for this kind of spcial vacation
donna
10.0
/10
Reviewed 308 week(s) ago
Hotels.com verified review
This visit was amazing from beginning to end!
Tom
4.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Hotel is rated as 5 star hotel and price reflects that. When you arrive to a 5 star hotel you would expect floor heating in bathrooms, but this is not the case in this hotel opened around 2008. Hence the floor is cold and heating in room else was too warm. We did not manage to adjust heat and had to open terrassedoor during night.
We had booked including halfboard. On arrival we found out, that we could choose to eat at 6.30 pm or 9.00 pm. When you book a room with halfboard in a 5 star hotel I would expect to book tabel at a more convenient time and not have to adjust to "two seatings". As half the guests are booked at the same time we had to wait in line for app. 15 minutes before getting a tabel. Again not what I would expect for a 5 star hotel with a nightly rate of over 700 Euro. We will not come again even though area surrounding Bürgenstock is beautifull.
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Michelle
Business and Leisure with Partner
10.0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
most beautiful spa ever.
Astrid
10.0
/10
Reviewed 163 week(s) ago
Expedia Group verified review
Le SPA: formidable! le personnel aussi
Le moins: peu de programmes TV - on pourrait imaginer également Netflix (même payant)!?
Susanne
Friends and Family
10.0
/10
Reviewed 195 week(s) ago
Hotels.com verified review
War ein sehr erholsamer Aufenthalt. Sehr schöner Spa mit grossem Bereich für Damen. Beste Frühstück ever.
Number of reviews per page
20
40
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