Serela Merdeka by KAGUM Hotels

Hotels
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Jl. Purnawarman No. 23 Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40111
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About Accommodation

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Staying at Serela Merdeka by KAGUM Hotels is a good choice when you are visiting Dago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (247)
Nice Interior (2)
Friendly Staffs (44)
Clean Room (74)
9.4
/ 10
Kartika D. P.
it was our 5th staycation here, we always satisfied everytime stay in Serela Merdeka. The room is fine, the bathroom is clean, the various & yummy breakfast. And the big point why we choose Serela merdeka is walking distance from public area such as mall, shopping center, mosque, park, hospital etc. See you again SerelađŸ’›

Location Info

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Jl. Purnawarman No. 23 Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40111
Lobby Serela Merdeka by KAGUM Hotels
Lobby 2 Serela Merdeka by KAGUM Hotels

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Location


Staying at Serela Merdeka by KAGUM Hotels is a good choice when you are visiting Dago.

The hotel has a very good location, also near the Husein Sastranegara International Airport (BDO), which is only 3.67 km away.

The hotel is located only 5.41 km away from Cimindi Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Serela Merdeka by KAGUM Hotels

Are you a shopaholic? Staying at Serela Merdeka by KAGUM Hotels will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Serela Merdeka by KAGUM Hotels provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Merdeka by KAGUM Hotels.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Merdeka by KAGUM Hotels exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Serela Merdeka by KAGUM Hotels is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Serela Merdeka by KAGUM Hotels is the right place to stay.

All Facilities

Fitness Center Serela Merdeka by KAGUM Hotels
Fitness Center
Functional Hall Serela Merdeka by KAGUM Hotels
Functional Hall
Lobby Serela Merdeka by KAGUM Hotels
Lobby
CleanAccommodation Serela Merdeka by KAGUM Hotels
CleanAccommodation
Exterior Serela Merdeka by KAGUM Hotels
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Banquet
  • Non-smoking room
  • Smoking area

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast

Things to Do

  • Massage
  • Spa

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Supermarket

Kids and Pets

  • Babysitting

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 02.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Serela Merdeka by KAGUM Hotels?
There are top facilites at Serela Merdeka by KAGUM Hotels such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serela Merdeka by KAGUM Hotels?
The standard check-in time at Serela Merdeka by KAGUM Hotels is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Serela Merdeka by KAGUM Hotels provide breakfast?
Yes, Serela Merdeka by KAGUM Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 5,186 verified guests reviews
8.3
Impressive
Fantastic
1,216
Very Good
2,880
Satisfying
340
Average
750
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (247)
nice interior (2)
friendly staffs (44)
clean room (74)
affordable price (2)
great cleanliness (2)
excellent service (2)
tasty breakfast (34)
complete facilities (2)
varied breakfast (4)
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Language
English
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Dennis G.
Transit
6.3
/ 10
06 Mar 2022
Hotel is not clean enough, light also not too bright, less maintenamce I think. Some interior are bad condition. Hot water slow response. Bad parking space. Centralized AC is slow cooling. My room has an opening window but the outside noise came inside. Can not go there anymore
Review photo of Serela Merdeka by KAGUM Hotels from Dennis G.
Review photo of Serela Merdeka by KAGUM Hotels 2 from Dennis G.
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Review photo of Serela Merdeka by KAGUM Hotels 6 from Dennis G.
Review photo of Serela Merdeka by KAGUM Hotels 7 from Dennis G.

8 liked this review

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Andriana D.
Holiday
6
/ 10
14 May 2023
They not fixing the card key, so they gave you the metal key, the card key still give it to you for electrical. Remote control for tv, you can searching the program with + only, and if you wanna come back with the previous channel you cannot press -, cause it broken and you can see the battery clearly. Other things. Bathroom, washbasin drain to slow, shower hose need to changed to be the new one and the toilet bowl. As you see in the picture. Breakfast: chicken porridge good and chuanky have a good taste. And I saw the small cockroach, in the buffet table between the bread and cereal. The hotel management need to refresh this hotel.
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Review photo of Serela Merdeka by KAGUM Hotels from Mc E.
Review photo of Serela Merdeka by KAGUM Hotels 2 from Mc E.
Review photo of Serela Merdeka by KAGUM Hotels 3 from Mc E.

5 liked this review

Ainsley S.
This is a private profile
Holiday
5.8
/ 10
01 Jul 2023
The hotel looks old, the parking space is too small compare to room availability, the food taste and variation is limited, the room smells like an old carpets each time you enter the room with air con is off, the carpet is also dusty, the shower is broken, the hot water is only available for certain period, the only good thing I can say about the hotel is only good location and the hospitality, other than that is a big no no.
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Review photo of Serela Merdeka by KAGUM Hotels from Ainsley S.
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Review photo of Serela Merdeka by KAGUM Hotels 5 from Ainsley S.
Review photo of Serela Merdeka by KAGUM Hotels 6 from Ainsley S.
Review photo of Serela Merdeka by KAGUM Hotels 7 from Ainsley S.
+3
Photos

3 liked this review

DD
Destri D.
5.6
/ 10
06 Jun 2023
I reserved this at high price and it’s not worth every penny. The facilities are outdated, broken, and stains are everywhere. Instead of providing liquid soap, they just give us a small soap bar that is more suitable for hand washing.
Review photo of Serela Merdeka by KAGUM Hotels from Destri D.
Review photo of Serela Merdeka by KAGUM Hotels 2 from Destri D.
Review photo of Serela Merdeka by KAGUM Hotels 3 from Destri D.
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Review photo of Serela Merdeka by KAGUM Hotels 5 from Destri D.
Review photo of Serela Merdeka by KAGUM Hotels 6 from Destri D.

4 liked this review

Darfian R.
Business
5.5
/ 10
22 Jul 2022
1. We order a non-smoking room, but the room smells like a tobacco shop. 2. There was someone's used a toothbrush in the bathroom, we can assume that the bathroom wasn't cleaned. 3. Dirty linens: very disgusting, incomplaint to any case certification standard. 4. Shabby room, dilapidated mirror, wall paint, and wobbly power outlet with possibility of fire hazard. 5. Broken window closure system: unsafe condition
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Review photo of Serela Merdeka by KAGUM Hotels from Darfian R. S.
Review photo of Serela Merdeka by KAGUM Hotels 2 from Darfian R. S.
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Review photo of Serela Merdeka by KAGUM Hotels 4 from Darfian R. S.
Review photo of Serela Merdeka by KAGUM Hotels 5 from Darfian R. S.
Review photo of Serela Merdeka by KAGUM Hotels 6 from Darfian R. S.
Review photo of Serela Merdeka by KAGUM Hotels 7 from Darfian R. S.
+2
Photos

6 liked this review

Dinda D.
Staycation
5.5
/ 10
27 Mar 2022
The hotel is old need to be maintained, the furniture is old, and scariest part is the carpet so dirty can't step on it with barefoot, in complete bathroom toiletries, mal function doorlock but fixed later, not enough parking has to park next door and leave your key to satpam (so unsafe and uncomfortable). We pay 560 per night. I believe the stay is not worth 560, probably a 280.
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Review photo of Serela Merdeka by KAGUM Hotels from Dinda D.
Review photo of Serela Merdeka by KAGUM Hotels 2 from Dinda D.

7 liked this review

YA
YUMI A.
Holiday
8.5
/ 10
12 Feb 2023
The hotel is comfortable, clean, the staff is friendly. Recommendations for those who want to go on vacation to Bandung.
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Review photo of Serela Merdeka by KAGUM Hotels from Yumi A.
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13 liked this review

Agung P. N.
Staycation
6.3
/ 10
21 Jun 2022
Chose this accommodation due to its central location, close to the BEC shops where we needed. The friendliness of the staff is sufficient, but it feels like this hotel needs a lot of improvement. In the room we found stained sheets, a faucet that seemed to be broken and then patented so it couldn't be used for ablution (only rain shower is available, but no shower cap is provided), dental kit is only available 1 in the double room, sugar, coffee, creamer are only provided individually -each 1. Luckily towels are fixed 2. There are no laundry bags or slippers available. The work desk and chairs seem to have been replaced. WiFi is also not smooth. Breakfast is available with choices from rice and side dishes and vegetables to crackers, delicious pasta even though minimal toppings, bread, fruit and salad. Thank you Serela, I hope this input is useful and can be used to improve again.
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Review photo of Serela Merdeka by KAGUM Hotels from Agung P. N.

5 liked this review

BI
Bambang I.
5.9
/ 10
30 Dec 2022
Stayed 2 nights in room 111, very disappointing, the condition of the toilet was not pleasant to look at, hotel sandals and amenities had to be requested and the parking space was narrow and not proper.
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Review photo of Serela Merdeka by KAGUM Hotels from Bambang I.
Review photo of Serela Merdeka by KAGUM Hotels 2 from Bambang I.
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5 liked this review

fh
fadil h.
Staycation
5.7
/ 10
26 Nov 2023
1. The staff is friendly and kind, the room looks okay and is still livable and has a pretty good design. However, in terms of cleanliness, it is still far from clean, starting from the bed sheets and bed covers being clean but there are some stains that don't disappear, such as blood stains and so on, then when the water doesn't go down, it causes the water to stagnate, the towels smell like they have been used. , but we asked for a change and were immediately replaced, 2. A little disappointed when I was about to enter the room and it turned out that someone was already lying down, at first I was shocked and surprised that the person was in the wrong room but I just put it in, it was a bit strange, the room card was different but can come in. As a result, we moved to a room that didn't have a view. 3. Breakfast is okay.
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Review photo of Serela Merdeka by KAGUM Hotels from Padil H.

2 liked this review

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Lobby 4 Serela Merdeka by KAGUM Hotels

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