Pesona Alam Resort & Spa

Hotels
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Jl. Taman Safari No 101, Desa Cibeureum,Kecamatan Cisarua, Puncak, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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About Accommodation

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Pesona Alam Resort & Spa is located in area / city Cisarua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
2019 Traveloka Hotel Awards Winner: Best Overall

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Complete Facilities (46)
Family Friendly (4)
Tasty Food (91)
Warm Pool Water (15)
10.0
/ 10
Arantxa A.
This accommodation is perfect for honeymoon or family getaway. You can enjoy a wonderful view of nature. There's 2 swimming pool (adult + kids pool with warm water, so lovely!), some entertainment facilities (gym, play park for kids, mini golf, tennis meja and etc). I just stayed one night with my family. The bedroom are clean and comfy. I requested the baby crib (to be honest, I'm not expected too much but they fulfill it, really appreciate). Special thanks to Mr. Oki front office to gave us beautiful room with balcony. Also thanks to housekeeping team (forget his name, so sorry) who bring the baby crib. All staff really really friendly. Their service is truly amazing. Definitely will be back soon.

Location Info

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Jl. Taman Safari No 101, Desa Cibeureum,Kecamatan Cisarua, Puncak, Cisarua, Puncak, Jawa Barat, Indonesia, 16750

9

Strategic Location
Lobby Pesona Alam Resort & Spa
Lobby 2 Pesona Alam Resort & Spa

Discover More About Pesona Alam Resort & Spa

Location


Pesona Alam Resort & Spa is located in area / city Cisarua.

There are plenty of tourist attractions nearby, such as TK Tarbiyatun Nissa within 22.03 km, and Botani Square Mall within 19.61 km.

About Pesona Alam Resort & Spa

Whether you are planning an event or other special occasions, Pesona Alam Resort & Spa is a great choice for you with a large and well-equipped function room to suit your requirements.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pesona Alam Resort & Spa exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Pesona Alam Resort & Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Pesona Alam Resort & Spa.

All Facilities

Swimming Pool Pesona Alam Resort & Spa
Swimming Pool
Common Space Pesona Alam Resort & Spa
Common Space
Lobby Pesona Alam Resort & Spa
Lobby
CleanAccommodation Pesona Alam Resort & Spa
CleanAccommodation
Exterior Pesona Alam Resort & Spa
Exterior

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Spa

General

  • AC
  • Ballroom
  • Non-smoking room
  • Smoking area
  • Terrace

In-room Facilities

  • Cable TV
  • Hairdryer
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • 24-hour security
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Bicycle rental
  • Secure parking

Business Facilities

  • Conference room
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Table tennis

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Deposit is needed IDR 350.000 (accepts cash, debit or credit card).

Deposit

Deposit IDR 350,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Pesona Alam Resort & Spa?
There are top facilites at Pesona Alam Resort & Spa such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pesona Alam Resort & Spa?
The standard check-in time at Pesona Alam Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Pesona Alam Resort & Spa provide breakfast?
Yes, Pesona Alam Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 11,173 verified guests reviews
8.8
Impressive
Fantastic
5,281
Very Good
4,594
Satisfying
326
Average
972
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
complete facilities (46)
family friendly (4)
tasty food (91)
warm pool water (15)
kids friendly (34)
friendly staffs (57)
great villa (6)
clean room (79)
comfortable ambiance (14)
tasty breakfast (43)
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Language
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Show Reviews with Photos
DB
Donny B. P.
Holiday
10
/ 10
18 Dec 2023
Frankly, this is the best hotel I ever stayed with my family. All the staff are very friendly. Hotel room is very comfortable. Food is great. They have such amazing facilities for kids. My kids love to walk around the hotel. For sure will back again there someday! And hotel view is MasyaAllah beautiful! Good job!
Review photo of Pesona Alam Resort & Spa from Donny B. P.

1 liked this review

Accommodation's Reply
30 Dec 2023
Dear Valued Guest, Thank you for your kinds words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcome you again at our resort. Naturally yours. Handy Bunardy. General Manager.
MU
Maria U.
Holiday
10
/ 10
29 Apr 2023
Clean, comfort, great service and very responsive staff, good view, the breakfast so many variant and tasty. In general this hotel is comfortable for holiday, will come back here
Review photo of Pesona Alam Resort & Spa from Maria U.
Review photo of Pesona Alam Resort & Spa 2 from Maria U.
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Review photo of Pesona Alam Resort & Spa 4 from Maria U.
Review photo of Pesona Alam Resort & Spa 5 from Maria U.
Review photo of Pesona Alam Resort & Spa 6 from Maria U.
Review photo of Pesona Alam Resort & Spa 7 from Maria U.

1 liked this review

judith j.
This is a private profile
Holiday
10
/ 10
04 Jul 2022
Nice surrounding! Clean & spacious room. Very helpful staff with good service. Recommended for family & honeymoon
Review photo of Pesona Alam Resort & Spa from Judith J. I.
Review photo of Pesona Alam Resort & Spa 2 from Judith J. I.
Review photo of Pesona Alam Resort & Spa 3 from Judith J. I.
Review photo of Pesona Alam Resort & Spa 4 from Judith J. I.
Review photo of Pesona Alam Resort & Spa 5 from Judith J. I.
Review photo of Pesona Alam Resort & Spa 6 from Judith J. I.

3 liked this review

Accommodation's Reply
09 Jul 2022
Dear Mr Judith, Thank you for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured, that we will take your comments for further encouragement within the team to ensure excellent service and warm welcome for your next visit. We look forward to welcoming you again to our resort. Naturally yours, Handy Bunardy General Manager
HM
Hasan M.
Transit
9.7
/ 10
09 Jan 2024
Clean, fantastic view, warm swimming pool for kids.
Review photo of Pesona Alam Resort & Spa from Hasan M.

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Accommodation's Reply
01 Feb 2024
Dear Sir/Madam, We would like to thank you for sharing this superb feedback about your recent stay at Pesona Alam Resort & Spa. We are truly delighted to have had you as our guest. We wish you a safe trip back home, and we are looking forward to welcoming you back in the near future at Pesona Alam Resort & Spa. Naturally yours, Handy Bunardy. General Manager.
AH
Anton H.
Holiday
9.7
/ 10
18 Oct 2023
I stayed for 3 days 2 nights, overall good for check-in/out, room, facilities, foods, environment. Maybe there are just a few suggestions that I want to give, first when I asked to clean the room when I was going to lunch, when I came back the room still hadn't been cleaned until finally I called back, and it took me and my family 30 minutes to wait again. Then, maybe the bathroom light that penetrates through the glass onto the mattress is too bright, for those who like to sleep in a dim atmosphere, it's a little disturbing, maybe that's all. Overall, a pleasant experience
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Review photo of Pesona Alam Resort & Spa from Anton H.
Review photo of Pesona Alam Resort & Spa 2 from Anton H.

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Accommodation's Reply
11 Nov 2023
Dear Mr. Anton Hidayat, Nature Greetings from Pesona Alam Resort & Spa, Thank you for staying with us recently and sharing your experience. I am very disappointed to hear that your recent visit to our hotel did not leave a positive impression. My apologies for all the inconvenience you had as it did not reflect to Pesona Alam Resort & Spa standard which we are proud of. We are thankful that you would share your concern to us and I will personally address your feedback for our internal assessment to improve our service level. Once again, thank you and hope that we could have the opportunity to serve you again in the future. Trust we will provide better service during your next visit. Naturally yours, Handy Bunardy. General Manager.
PW
Prastya W.
9.7
/ 10
08 Oct 2023
The view from bedroom is amazing, kind and helpful staff, a lot of facilities that will make your holiday's experience rises. Recommended!
Review photo of Pesona Alam Resort & Spa from Dwi P. F. W.

1 liked this review

Accommodation's Reply
31 Oct 2023
Dear Mr./Ms. Dwi Prastya Fandy Winatha, Nature Greetings from Pesona Alam Resort & Spa, Thank you for leaving such a wonderful review about your recent experience with us. We highly appreciate your kind words about our facilities, genuine hospitality and indigenous service provided by our team members. We are happy we were able to exceed your expectations during your time with us and looking forward to being able to welcome you back, sometime soon. Naturally yours, Handy Bunardy. General Manager.
da
diba a.
Staycation
9.7
/ 10
11 Jun 2023
I had a pleasant stay here. This hotel is absolutely kids friendly. 2 minutes only from Taman Safari Bogor.
Review photo of Pesona Alam Resort & Spa from Diba D. A.
Review photo of Pesona Alam Resort & Spa 2 from Diba D. A.
Review photo of Pesona Alam Resort & Spa 3 from Diba D. A.
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Review photo of Pesona Alam Resort & Spa 5 from Diba D. A.
Review photo of Pesona Alam Resort & Spa 6 from Diba D. A.
Review photo of Pesona Alam Resort & Spa 7 from Diba D. A.
+4
Photos

1 liked this review

Accommodation's Reply
24 Jun 2023
Dear Ms. Diba Dwi Astuti, Nature Greetings from Pesona Alam Resort & Spa, Thank you for leaving such a wonderful review about your recent experience with us. We highly appreciate your kind words about our hotel and happy we were able to exceed your expectations during your time with us. Looking forward to being able to welcome you back, sometime soon. Naturally yours, Handy Bunardy. General Manager.
ZR
Zeinneis R. S.
Staycation
9.7
/ 10
12 Dec 2022
Nice place to stay, complete facility to bring family with children, good ambient. But not spacious deluxe room, broken phone, and same menu breakfast.
Review photo of Pesona Alam Resort & Spa from Zein R.
Review photo of Pesona Alam Resort & Spa 2 from Zein R.
Review photo of Pesona Alam Resort & Spa 3 from Zein R.

1 liked this review

Accommodation's Reply
15 Dec 2022
Dear Mr. Zein, Thank you for choosing Pesona Alam Resort & Spa as your accomodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you satisfied with the our services . We hope that you enjoyed the entire stay and services from our staff could make you comfort. Please feel free to inform us if you have any suggestion to improve our services. We would love to hear from you and look forward to welcome you again soon. Naturally Yours, Handy Bunardy General Manager
RY
Rahma Y.
Holiday
9.1
/ 10
21 Sep 2023
Kids friendly hotel, thankyou Mr. Azmi (reception) for good attitude!
Review photo of Pesona Alam Resort & Spa from Rahma Y.
Review photo of Pesona Alam Resort & Spa 2 from Rahma Y.
Review photo of Pesona Alam Resort & Spa 3 from Rahma Y.

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Accommodation's Reply
07 Oct 2023
Dear Ms. Rahma Yunita, Nature Greetings from Pesona Alam Resort & Spa, Thank you for the feedback and the compliments on our team, especially Azmi. We are indeed very proud of their attitude and natural hospitality which makes our hotel so special. Looking forward meeting you soon again at our resort. Naturally yours, Handy Bunardy. General Manager.
SB
Serly B.
Staycation
8.8
/ 10
01 Sep 2022
Overall, everything was almost perfect! The places, foods, playgrounds, and views were awesome. But, I think the staff can add some mineral water to every bedroom. You just gave us 2 litres for 4 guests in one bedroom. And for toiletries, please give more liquid soap, plastics in every bin, and (maybe) a little comb
Review photo of Pesona Alam Resort & Spa from Serly B.

2 liked this review

Accommodation's Reply
08 Sep 2022
Dear Ms Serly, Thank you for choosing Pesona Alam Resort & Spa as your accommodation while you were away from home. It was truly wonderful to have you here with us. We are glad to learn that you are satisfied with our services. We hope that you enjoyed the entire stay and that services from our team could make you comfortable. We have noted some comments you raised above and we will take them for our future improvement. Please feel free to inform us if you have any suggestions to improve our services. We would love to hear from you and look forward to welcoming you again soon. Naturally Yours, Handy Bunardy General Manager
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Exterior 4 Pesona Alam Resort & Spa

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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