Xpress Air is one of the pioneers of Indonesian airlines in the eastern regions. It is the first privately owned airline that offers regular direct flights from Java to the eastern islands of Indonesia, including Papua, Sulawesi, Maluku, and Timor. The airline, which currently flies to 24 domestic and three international destinations, strives to give premium services in economic budget to its passengers.
Xpress Air exclusively serves flights in Economy Class. However, there are three subclasses to this class, which are Promo Class, Normal Class and Flexi Class, each with its unique advantages. Economy Promo is a low-budget flight class dedicated to all budget travelers who are willing to travel at any day. Usually, the travel dates for this type of flight does not cover national public holidays, long weekends and holiday seasons. Meanwhile, the Normal Class is the regular flight service of Xpress Air and the Economy Flexi Class is dedicated to passengers with a higher budget that needs a more flexible flying schedule. Passengers of the Economy Flexi Class has the privilege to upgrade their seat with an additional fee. In this sub-class, a reasonably higher ticket fare is applied, but passengers will not have to pay any cancellation fee for rescheduling their flights. This is different from the Promo Class, where passengers will be charged a higher cancellation fee for a reschedule than in any other classes. All subclasses, however, offer the same baggage allowance and complimentary services.
Xpress Air’s flight attendant uniform now consists of a golden long-sleeved shirt and a maroon knee-length skirt with a gold line on the right side. A maroon blazer with a golden accent around the cuff is worn over the shirt. The look is completed with a pair of black stocking and a stylish scarf in a maroon and gold pattern fashionably tied around the neck. The dominating color of gold and maroon reflects the airline’s vigorous and cheerful images.
Please find the check-in time for all Xpress Air flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
1 hour before departure
30 minutes before departure
1 hour 15 minutes before departure
1 hour before departure
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Xpress Air Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Xpress Air Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Xpress Air directly to reschedule.
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