United Airlines

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Departure City
...
Destination
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Round-Trip?
Departure Date
23 July 2019
Passenger
1 Adult
Seat Class
Economy

United Airlines: An Introduction

United Airlines is one of the founding members of Star Alliance, the first and world’s largest airline alliance. The airline serves flights to 235 domestic destinations in the United States and 136 international destinations in 60 countries across Asia, America, Europe, and Oceania. United Airlines offers four classes of flight class, which are United Economy, United Business, United First, and United Polaris.

United Airlines Seat Class

United Economy

This economy class from United Airlines is further divided into Economy Plus and Basic Economy. Compared to Basic Economy, Economy Plus seats feature up to five inches of extra legroom, offering comfort at an affordable price. Economy Plus seats are also located near the front of the United Economy cabin, thus providing easier access to exit the aircraft upon arrival. However, all economy cabin class passengers can enjoy a variety of in-flight entertainment such as United Private Screening, DIRECTV, on-site high-quality audio, magazines, as well as free WiFi network.

In-flight Meal

With professional chefs from The Trotter Project, United Economy passengers will get to enjoy appetizing meals which vary depending on the flight route and duration. Meals range from packaged snacks to wine and multi-course meals.

United Business

United Business is only available for flights between the United States and Latin America or the Caribbean. With United Business, passengers can relax in premium cabin services, which include free baggage checking, extra wide and comfortable seats, gadget storage next to the seat, and gadget’s battery charger. These services are designed to ensure passengers will arrive at the destination with a good mood and refreshed feeling.

In-flight Meal

United Business passengers will be served with snacks, fresh fruits, and other mouth-watering cuisines. Some refreshing drinks are also available, such as tea, soft drinks, coffee, as well as a variety of wines, beers, and other alcoholic beverages.

United First

United First from United Airlines is aimed to provide superior comfort and service for each of its passenger. The new, extra-spacious United First seat was designed for comfort and convenience, whether passengers want to relax or work during the flight. The seat features beautifully contoured two-tone leather, an adjustable headrest, and a padded seat cushion. Storage spaces for personal items are also available, such as an in-arm tablet/laptop slot, a personal water bottle console, and double seatback pockets.

In-flight Meal

Through the Trotter Project, United Airlines is proud to partner with a team of renowned chefs to offer refreshed, restaurant-quality dining onboard. United First passengers may receive premium snacks, fresh fruit, refreshments or a full meal service with two entree choices, depending on the flight duration.

United Polaris

United Polaris is a reinvention of United Airlines’ international premium cabin travel experience, offering elevated comfort and service from lounge to landing for a restful night's sleep in the air. Passengers in flying in the United Polaris cabin relax in one of the custom-designed personal onboard suites with added privacy, comfort and convenience. Passengers will also be provided with sleep-focused amenities such as custom Saks Fifth Avenue luxury bedding and spa-quality Cowshed products from Sohjo House & Co.

In-flight Meal

United Polaris offers a new chef-designed, multi-course inflight dining experience, which features fresh, seasonal ingredients and bold flavors from around the world. Passengers can also enjoy signature beverages such as bubbly Mimosas in the morning, or a hand-crafted customized wine in the afternoon.

United Airlines Privilege Programs

MileagePlus

MileagePlus, the frequent flyer program from United Airlines, is nominated for the best frequent flyer program by Global Traveler magazine. MileagePlus program is divided into several memberships tiers, which are MileagePlus Premier Silver, Premier Gold, Premier Platinum, and Premier 1K. With MileagePlus, all United Airlines’ loyal passengers can earn award miles points every time they fly with United Airlines, United Express, or use services from United Airlines’ partners. The accumulated points then can be redeemed for various rewards, such as airline ticket discount with United Airlines and other Star Alliance members, hotel discount, car rental discount, as well as other exciting benefits.

United Club

While waiting for departure, United Airlines passengers can relax in the airline’s airport lounge, known as United Club. This airport lounge provides many facilities, such as WiFi access, as well as dining options such as breakfast menus, snacks, and beverages. To enjoy these facilities, passengers must register themselves as a member by signing up at https://www.united.com, through the representative of the United Club at various United Clubs, or by phone. Every United Airlines passengers above 18 years old are eligible to become members of the United Club.

United Airlines Fleet

Boeing B747-400

Seat class:

  • United Economy
  • United Business
  • United First

Seat layout:

  • 3-4-3 (United Economy)
  • 2-4-2 (United Business)
  • 1-2-1 (United First)

Seat pitch:

  • 31-34 inches (United Economy)
  • 76 inches (United Business)
  • 78 inches (United First)

In-flight entertainment:

Available


WiFi:

Available


Power/USB port:

Available

Boeing B777-300ER

Seat class:

  • United Economy
  • United Business

Seat layout:

  • 3-4-3 (United Economy)
  • 1-2-1 (United Business)

Seat pitch:

  • 31-34 inches (United Economy)
  • 75 inches (United Business)

In-flight entertainment:

Available


WiFi:

Available


Power/USB port:

Available

Boeing 787-10 Dreamliner

Seat class:

  • United Economy
  • United Business

Seat layout:

  • 3-3-3 (United Economy)
  • 2-2-2 (United Business)

Seat pitch:

  • 32-35 inches (United Economy)
  • 78 inches (United Business)

In-flight entertainment:

Available


WiFi:

Available


Power/USB port:

Available

United Airlines In-flight Crew

United Airlines’ flight attendant uniform aims to create an elegant and fashionable look. Female flight attendants are dressed in a dark blue mini dress, completed with a long-sleeved top in matching color. Meanwhile, male flight attendants look dashing in a black suit paired with comfortable trouser. Completed with a dark blue tie, the uniform really creates an impression of professionalism and responsibility. The well-fitted uniform also allows freedom of movement and comfort, ensuring all flight attendants to present the best service to passengers.

United Airlines Passenger Policy

Infant Passenger Policy (0-2 Years Old)

  • Infants younger than seven days old and infants requiring incubators are not allowed onboard.
  • Infants traveling within America, Puerto Rico, and U.S. Virgin Islands with one parent, or one adult guardian aged 18 years or older, can sit on the adult's lap and therefore can travel free of charge.
  • Passengers traveling with two or more infants are required to purchase additional tickets for the infants who will be occupying individual seats.
  • Infants traveling on international flights, including traveling to Canada, Mexico, and Guam, are required to purchase a ticket and occupy individual seats.
  • Passengers carrying an infant are required to report it during booking due to the additional taxes for infants.
  • Infants occupying individual seats are required to be seated in an FAA-approved (Federal Aviation Administration) safety seat.

Child Passenger Policy (2-12 Years Old)

  • Children younger than five years old are not allowed to travel alone.
  • Children between five to 15 years old traveling without a parent or an adult guardian age at least 18 years old will be classified as an unaccompanied child.
  • Unaccompanied child services charge is $150 per destination.
  • Tickets for unaccompanied minor passengers can be purchased through https://www.united.com or by calling United Airlines contact center.
  • Unaccompanied child passengers will be seated at the front of the aircraft and will not be given a seat near the exit.
  • Unaccompanied child passengers should carry documentation that contains important phone numbers that they can call at any time, reading books, games, and other things they may require throughout the flight.
  • Unaccompanied child passengers will board the aircraft earlier than other passengers and will be given special time to get acquainted with the pilot, shown to his seat, given instructions regarding security on the plane, and pointed out the lavatory location.

Pregnant Passenger Policy

  • Pregnant passengers in the first eight months of pregnancy are allowed to travel with United Airlines without certain health documents.
  • Pregnant passengers in the ninth months of their pregnancy are allowed to travel, but must bring the original and two copies of the required health documents.
  • The required health documents may include a certificate from an obstetrician, which must be issued within one day before departure, or at least three days or 72 hours before departure. The obstetrician’s certificate must contain the results of a medical examination by an obstetrician and include a statement that the passenger is in good health to travel.
  • Nursing passengers can breastfeed and pump their breast milk during the flight.
  • Nursing passengers are suggested to bring manual or electrically/battery powered breast pump.
  • Nursing passengers are not permitted to pump breast milk in the aircraft galley areas and on a jump seat.

Disabled Passenger Policy

  • Passengers with the following special needs must book their tickets at least three days before departure:
    • Passengers who require medical oxygen during the flight; Passengers who use respirator, ventilator, CPAP, and POC machine;
    • Passengers with electric wheelchairs who need to replace its battery during flight;
    • Passengers who will sit in an electric wheelchair on the aircraft with a capacity of fewer than 60 seats;
    • Passengers who will be traveling with ten or more passengers with disabilities;
    • Passengers who plan to carry a service animal onboard.
  • Passengers can ask for a wheelchair and other special assistance during booking via https://www.united.com

United Airlines Check-in Time

Please find the check-in time for all United Airlines flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route

Recommended Check-in Time

Check-in Time Limit

Domestic

1 hour before departure

30 minutes before departure

International

2 hours before departure

1 hour before departure

United Airlines Online Check-in

Online check-in is also available for United Airlines flights. Please follow the steps below.

  1. Go to United Airlines web check-in page
  2. Enter your booking code, or other booking details, as instructed
  3. Complete your check-in details
  4. Save and/or print your boarding pass

United Airlines Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit United Airlines Refund Policy for a complete information on refund.

United Airlines Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to United Airlines Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact United Airlines directly to reschedule.

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