Singapore Airlines is one of the biggest airlines in Southeast Asia, based in Singapore International Changi Airport. As a member of the Star Alliance, Singapore Airlines flies to more than 62 destinations in 32 countries and offers a variety of classes, from Economy Class to Suites. In 2010, the airline was recorded as the second largest airline in the world by market capitalization.
The redesigned seats of the Economy Class were introduced in 2013. It features a more spacious legroom, a slimmer seat design with adjustable headrests, and the latest entertainment from KrisWorld, the airline’s in-flight entertainment system. This new design is a regeneration of the old Economy Class and will be applied in all types of aircraft in the Singapore Airlines fleet.
All passengers in Economy Class will be offered the standard airline menu. However, Singapore Airlines also accommodate passengers with special dietary restrictions. Passengers who require a special menu need to make their request prior to departure.
Singapore Airlines introduced its Premium Economy Class for the first time in 2015. Collaborating with the German manufacturer of commercial aircraft seats Zim Flugsitz, the seats in the Premium Economy Class are larger than the seats in Economy Class. The seats are also equipped with a personal reading light, two sets of USB ports, and a power supply.
Working with professional chefs who are congregated under the Singapore Airlines International Culinary Panel, the airline has been able to spoil its passengers with a broad range of menu featuring a plethora of special dishes. In the Premium Economy Class, passengers can even order their personal favorite food if they make the reservation at least 24 hours prior to their departure through the Book the Cook feature.
Business Class in Singapore Airlines are divided into three categories: Regular Business Class, Business Class, and New Business Class. The Regular Business Class cabin features passenger seats that can be converted into a simple bed; the Business Class cabin offers seats that can be transformed into a much larger space for more privacy; while the latest Business Class version known as New Business Class features a full bed facility for maximum convenience and comfort. These features have succeeded in securing Singapore Airlines a nomination for The World’s Best Business Class in Skytrax Awards 2011.
To experience the sensation of a full-service restaurant in the air, Business Class passengers should pre-order their meal at least 24 hours before departure through the Book the Cook service. Passengers can enjoy a variety of new creations from Singapore Airline’s international chefs, paired with a selection of the best wines.
Singapore Airlines' First Class was first introduced in 2013. Designed by James Park Associates, the First Class offers a series of luxurious facilities and services such as wider seats and beds, the latest personal entertainment from KrisWorld, and a full breakfast with tea.
The Book the Cook facility provides First Class passengers with a variety of palatable dishes that can be ordered 24 hours prior to departure. Passengers can savor their favorite foods and wine, which are served by the Singapore Airlines International Culinary Panel.
Suites are only available on Airbus A380-800. The cabin is designed by Jean-Jacques Coste, a French interior designer of luxurious yachts. The cabin consists of separate compartments, complete with walls and doors. The plush cabin seats, which are made of padded leather from Poltrona Frau, Italy, can be turned into a 200 cm bed. This luxurious feature—albeit the main feature—is only one of the many other facilities.
The menu in Suites is crafted by eight top chefs from around the world, including from the United States, Italy, and Japan. Through the Book the Cook service, passengers can order their favorite food no later than 24 hours prior to departure. Singapore Airlines also provides Yummy! Menu, tempting yet healthy menus for children between the age of 2 and 11.
Singapore Airlines offers a frequent flyer program called KrisFlyer for its loyal passengers. The program is divided into several levels, such as KrisFlyer, KrisFlyer Elite Silver, KrisFlyer Elite Gold, and Priority Passenger Service Club. KrisFlyer, the most basic program, is awarded to passengers who book their first flight with Singapore Airlines; KrisFlyer Elite Silver is a special service offered to passengers with the Star Alliance Silver status; KrisFlyer Elite Gold is granted to passengers in the Gold category; and last but not least, the Priority Passenger Service Club grants its members access to all the luxurious amenities of Star Alliance and Singapore Airlines.
Created by Paris-based fashion designer Pierre Balmain in 1968, the "Sarong Kebaya" is traditionally made from Asian batik. As well as the blue Sarong Kebaya that characterizes Singapore Airlines, the uniform of the female flight attendants are presented in four other colors, each signifies the role of the wearer: blue is for flight attendants, green for supervisor attendants, red for the head of flight attendants, and purple for in-flight supervisor. The roles of male cabin crew can also be distinguished in the same way, by the color of their ties.
Please find the check-in time for all Singapore Airlines flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
2 hours before departure
1 hour before departure
Online check-in is also available for Singapore Airlines flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Singapore Airlines Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Singapore Airlines Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Singapore Airlines directly to reschedule.
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