Singapore Airlines

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Departure City
...
Destination
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Round-Trip?
Departure Date
21 May 2019
Passenger
1 Adult
Seat Class
Economy

Singapore Airlines: An Introduction

Singapore Airlines is one of the biggest airlines in Southeast Asia, based in Singapore International Changi Airport. As a member of the Star Alliance, Singapore Airlines flies to more than 62 destinations in 32 countries and offers a variety of classes, from Economy Class to Suites. In 2010, the airline was recorded as the second largest airline in the world by market capitalization.

Singapore Airlines Seat Class

Economy Class

The redesigned seats of the Economy Class were introduced in 2013. It features a more spacious legroom, a slimmer seat design with adjustable headrests, and the latest entertainment from KrisWorld, the airline’s in-flight entertainment system. This new design is a regeneration of the old Economy Class and will be applied in all types of aircraft in the Singapore Airlines fleet.

In-flight Meal

All passengers in Economy Class will be offered the standard airline menu. However, Singapore Airlines also accommodate passengers with special dietary restrictions. Passengers who require a special menu need to make their request prior to departure.

Premium Economy Class

Singapore Airlines introduced its Premium Economy Class for the first time in 2015. Collaborating with the German manufacturer of commercial aircraft seats Zim Flugsitz, the seats in the Premium Economy Class are larger than the seats in Economy Class. The seats are also equipped with a personal reading light, two sets of USB ports, and a power supply.

In-flight Meal

Working with professional chefs who are congregated under the Singapore Airlines International Culinary Panel, the airline has been able to spoil its passengers with a broad range of menu featuring a plethora of special dishes. In the Premium Economy Class, passengers can even order their personal favorite food if they make the reservation at least 24 hours prior to their departure through the Book the Cook feature.

Business Class

Business Class in Singapore Airlines are divided into three categories: Regular Business Class, Business Class, and New Business Class. The Regular Business Class cabin features passenger seats that can be converted into a simple bed; the Business Class cabin offers seats that can be transformed into a much larger space for more privacy; while the latest Business Class version known as New Business Class features a full bed facility for maximum convenience and comfort. These features have succeeded in securing Singapore Airlines a nomination for The World’s Best Business Class in Skytrax Awards 2011.

In-flight Meal

To experience the sensation of a full-service restaurant in the air, Business Class passengers should pre-order their meal at least 24 hours before departure through the Book the Cook service. Passengers can enjoy a variety of new creations from Singapore Airline’s international chefs, paired with a selection of the best wines.

First Class

Singapore Airlines' First Class was first introduced in 2013. Designed by James Park Associates, the First Class offers a series of luxurious facilities and services such as wider seats and beds, the latest personal entertainment from KrisWorld, and a full breakfast with tea.

In-flight Meal

The Book the Cook facility provides First Class passengers with a variety of palatable dishes that can be ordered 24 hours prior to departure. Passengers can savor their favorite foods and wine, which are served by the Singapore Airlines International Culinary Panel.

Suites

Suites are only available on Airbus A380-800. The cabin is designed by Jean-Jacques Coste, a French interior designer of luxurious yachts. The cabin consists of separate compartments, complete with walls and doors. The plush cabin seats, which are made of padded leather from Poltrona Frau, Italy, can be turned into a 200 cm bed. This luxurious feature—albeit the main feature—is only one of the many other facilities.

In-flight Meal

The menu in Suites is crafted by eight top chefs from around the world, including from the United States, Italy, and Japan. Through the Book the Cook service, passengers can order their favorite food no later than 24 hours prior to departure. Singapore Airlines also provides Yummy! Menu, tempting yet healthy menus for children between the age of 2 and 11.

Singapore Airlines Privilege Programs

KrisFlyer

Singapore Airlines offers a frequent flyer program called KrisFlyer for its loyal passengers. The program is divided into several levels, such as KrisFlyer, KrisFlyer Elite Silver, KrisFlyer Elite Gold, and Priority Passenger Service Club. KrisFlyer, the most basic program, is awarded to passengers who book their first flight with Singapore Airlines; KrisFlyer Elite Silver is a special service offered to passengers with the Star Alliance Silver status; KrisFlyer Elite Gold is granted to passengers in the Gold category; and last but not least, the Priority Passenger Service Club grants its members access to all the luxurious amenities of Star Alliance and Singapore Airlines.

Singapore Airlines Fleet

Airbus A330-300

Seat class:

  • Economy
  • Business

Seat layout:

  • 2-4-2 (Economy)
  • 2-2-2 (Business)

Seat pitch:

  • 32 inches (Economy)
  • 60 inches (Business)

In-flight entertainment:

Available


WiFi:

Not Available


Power socket:

Available

Airbus A380-800

Seat class:

  • Economy
  • Premium Economy
  • Business
  • First

Seat layout:

  • 3-4-3 (Economy)
  • 2-4-2 (Premium Economy)
  • 1-2-1 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 32 inches (Economy)
  • 38 inches (Premium Economy)
  • 55 inches (Business)
  • 81 inches (First)

In-flight entertainment:

Available


WiFi:

Available


Power socket:

Available

Boeing 777-300ER

Seat class:

  • Economy
  • Premium Economy
  • Business
  • First

Seat layout:

  • 3-3-3 (Economy)
  • 2-4-2 (Premium Economy)
  • 1-2-1 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 32 inches (Economy)
  • 38 inches (Premium Economy)
  • 55 inches (Business)
  • 81 inches (First)

In-flight entertainment:

Available


WiFi:

Available


Power socket:

Available

Singapore Airlines In-flight Crew

Created by Paris-based fashion designer Pierre Balmain in 1968, the "Sarong Kebaya" is traditionally made from Asian batik. As well as the blue Sarong Kebaya that characterizes Singapore Airlines, the uniform of the female flight attendants are presented in four other colors, each signifies the role of the wearer: blue is for flight attendants, green for supervisor attendants, red for the head of flight attendants, and purple for in-flight supervisor. The roles of male cabin crew can also be distinguished in the same way, by the color of their ties.

Singapore Airlines Passenger Policy

Infant Passenger Policy (0-2 Years Old)

  • Infant passengers aged less than 48 hours or two days are not allowed onboard.
  • Infant passengers must be accompanied by a parent or a guardian aged at least 18 years old. Otherwise, the parent or the guardian is required to request for special assistance from the airline.
  • One adult is only allowed to travel with a maximum two infants. One baby can use a special seat for children on the airline, while the other uses a special security belt.
  • Before their departure date, adult passengers are required to contact the nearest Singapore Airlines office to prepare the safety requirements.
  • Singapore Airlines provides diapers and milk bottles in the airline. However, passengers are encouraged to bring their own supplies for their own convenience.
  • Infants on international flights are also required to carry a passport and other supporting documents.

Child Passenger Policy (2-18 Years Old)

  • Child passengers older than 2 years old must purchase an individual seat.
  • Child passengers under 5 years old must be accompanied by a parent or a guardian.
  • Child passengers aged 5 to 12 traveling alone will receive full assistance from the airline for free.
  • Child passengers on international flights are also required to carry a passport, ID card, and other supporting documents.

Pregnant Passenger Policy

  • Pregnant passengers should consult with their gynecologist and are required to submit all medical examination documents prior to departure.
  • Passengers with a pregnancy of 32 to 36 weeks are not allowed onboard.

Disabled Passenger Policy

  • Passengers with disabilities such as visual, hearing, or cognitive impairment will receive full assistance at the airport, during pre-boarding, and on the flight.
  • Passengers with visual impairment will be given a special briefing before takeoff, as well as full assistance during mealtime.
  • Passengers with sensory or motoric disabilities are required to travel with a personal safety assistant to avoid miscommunication with the cabin crew.

Singapore Airlines Check-in Time

Please find the check-in time for all Singapore Airlines flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route

Recommended Check-in Time

Check-in Time Limit

All Routes

2 hours before departure

1 hour before departure

Singapore Airlines Online Check-in

Online check-in is also available for Singapore Airlines flights. Please follow the steps below.

  1. Go to Singapore Airlines web check-in page
  2. Enter your booking code, or other booking details, as instructed
  3. Complete your check-in details
  4. Save and/or print your boarding pass

Singapore Airlines Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Singapore Airlines Refund Policy for a complete information on refund.

Singapore Airlines Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Singapore Airlines Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Singapore Airlines directly to reschedule.

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