Qatar Airways

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Departure City
...
Destination
...
Round-Trip?
Departure Date
21 Mei 2019
Passenger
1 Adult
Seat Class
Economy

Qatar Airways: An Introduction

As a member of oneworld® airline alliance, Qatar Airways is one of the most renowned five-star airlines in the world today. From 2011 to 2016, Qatar Airways has consistently held its spot as the world’s top two airlines, according to Skytrax. Qatar Airways serves flights to more than 160 destinations across 70 countries in three class types: economy class, business class and first class.

Qatar Airways Seat Class

Economy Class

Qatar Airways’ Economy Class offers affordable flights with premium quality service and facilities to ensure passengers' comfort. The seating area in Qatar Airways’ fleets is one of the most spacious in the industry, keeping passengers comfortable even during their long flight. Passengers will also be able to enjoy in-flight entertainment through a personal monitor in their seats. An amenity kit is also provided to make sure that the journey with Qatar Airways is always enjoyable.

In-flight Meal

Qatar Airways collaborates with celebrity chef Nobu Matsuhisa to serve delicious meals on its flights. The chef has altered the flavors of the food to adjust to the passengers’ changing taste buds at 30,000-feet. The freshly prepared food are halal and served complete with a variety of hot and cold drinks. Passengers with special dietary requirements must order their meal at least 24 hours prior to departure.

Business Class

The passenger seats in Qatar Airways’ Business Class support those who want to work conveniently during the flight. The seat and table in Business Class are designed like a working space, equipped with LED lamp, laptop, and USB ports. Free WiFi connection is also available in several aircraft. When Business Class passengers opt for some relaxing time instead, they can enjoy the in-flight entertainment through the dual monitors in their seat, or lie down on their seat which can be converted into a flat bed.

In-flight Meal

Passengers in Business Class can enjoy special Qatar Airways menus and beverages, such as mocktail and spicy zest, to keep them feeling fresh during the flight. Qatar Airways always serves halal food in every flight; therefore, a Muslim passenger does not need to make a special order. However, any special menus can be requested in advance at least a day before departure.

First Class

First class in Qatar Airways offers a luxurious flight experience with exclusive service. The first class cabin is spacious, with distance among seats far enough to provide comfort and privacy to all passengers as they sleep, watch movies, listen to music, play some games or even work during the journey. Every seat can be converted into a flat bed, complemented with a pillow, duvet, and linen blanket. During the flight, cabin crew will always at hand to meet the passengers’ needs.

In-flight Meal

In Qatar Airways’ First Class, passengers can enjoy the signature dishes of Chef Matsuhisa on a beautifully set table using deluxe cutlery. There is a variety of refreshments such as wines and non-alcoholic drinks which passengers can enjoy before, during, and after meal. Passengers can also order special menus for infants and children, as well as to meet their vegetarian and health-based dietary requirements. Nevertheless, special menus should be informed to Qatar Airways at least 24 hours prior to departure.

Qatar Airways Privilege Programs

Privilege Club

Qatar Airways’ frequent flyer program, known as Privilege Club, offers four tiers of membership: Burgundy, Silver, Gold and Platinum. The Privilege Club membership is obtained on the basis of price and passengers’ miles with Qatar Airways. There is also a Family Privilege Club in which families can collect Qmiles and Qpoints for their members, so that they can redeem the rewards faster. Privilege Club members can redeem their points for a free flight ticket, car rental discount, hotel discount, and much more.

Airport Lounges

The Gold and Platinum Privilege Club cardholders can enjoy the facilities in the oneworld® airport lounges, which can be found at more than 600 airports around the world. Qatar Airways also has its own airport lounges in Hamad Doha, Heathrow London, Dubai, and Charles de Gaulle Paris for its First Class and Business Class passengers. Passengers can enjoy premium facilities such as friendly staff service, restaurant, spa, reading materials, and luxury open spaces in the lounge.

Qatar Airways Fleet

Airbus A330-200

Seat class:

  • Economy
  • Business
  • First

Seat layout:

  • 2-4-2 (Economy)
  • 2-2-2 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 32 inches (Economy)
  • 60 inches (Business)
  • 79 inches (First)

In-flight entertainment:

Available


WiFi:

Available


Power/USB port:

Available

Airbus A380-800

Seat class:

  • Economy
  • Business
  • First

Seat layout:

  • 3-4-3 (Economy)
  • 1-2-1 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 32 inches (Economy)
  • 80 inches (Business)
  • 83 inches (First)

In-flight entertainment:

Available


WiFi:

Available


Power/USB port:

Available

Boeing 787-8

Seat class:

  • Economy
  • Business

Seat layout:

  • 3-3-3 (Economy)
  • 1-2-1 (Business)

Seat pitch:

  • 31 inches (Economy)
  • 80 inches (Business)

In-flight entertainment:

Available


WiFi:

Available


Power/USB port:

Available

Qatar Airways In-flight Crew

Qatar Airways’ cabin crew wear a white shirt and a red burgundy outer. The female flight attendants wear a knee-length skirt or long pants and a hat, while the male flight attendants wear black pants and a tie. There is a small Qatar Airways badge on the hat, which is inspired by the Qatar oryx head. The uniform is simple but very elegant and professional. In many cases, the crew would take off their outer and hat during the flight. The goal is to make them able to move more comfortably, hence enabling them to deliver better service for passengers.

Qatar Airways Passenger Policy

Infant Passenger Policy (0-2 Years Old)

  • Infants younger than 8 days old are allowed to travel with the airline, only if the respective infant’s doctor fills the Medical Information Form (MEDIF) provided by Qatar Airways Medical Center.
  • Infant passengers must carry the relevant traveling documents.
  • Infant passengers must be accompanied by the parent or an adult companion aged at least 16 years old.
  • One adult is allowed to accompany only one infant passenger.
  • Infants younger than 12 months old can be kept on their guardian’s lap during the flight. These infants are charged 10% of the adult fare.
  • Infants older than 12 months must be kept on a separate seat or a car seat, and use a child ticket. There is no additional fee for a car seat.
  • Passengers carrying an infant must inform the airline at the time of booking.

Child Passenger Policy (2-12 Years Old)

  • Children between 2 and 5 years old must be accompanied by an adult aged at least 16 years old.
  • Child passengers will be applied the child ticket fare, which varies depending on the flight route.
  • Passengers traveling with a 2 to 3-year-old child are allowed to bring their own car seat, with no additional fee.
  • Children older than 12 years old must pay the adult fare.
  • Child passengers must carry the relevant traveling documents.
  • Children between 5 and 12 years old can travel as unaccompanied minors. Upon request, Qatar Airways can provide a professional attendant to accompany the child during the flight. The attendant will hand the child to the person appointed by the guardian when they have arrived at the destination airport.
  • Unaccompanied minors must bring a letter from their guardian, stating that they are allowed to travel alone. Their guardian must inform Qatar Airways about the unaccompanied minor during ticket booking or at least 72 hours before departure.
  • An unaccompanied minor ticket is priced the same as an adult fare. The guardian may also need to pay for a professional attendant service and the return ticket.

Pregnant Passenger Policy

  • Passengers within their 28-week pregnancy and without history of complication are allowed on board without any special requirement. However, it is suggested that they bring a letter from the doctor to avoid delay during airport check-in.
  • Passengers on their 29 to 32-week pregnancy and have only a one-time history of complication are allowed to travel if a doctor’s letter is provided. The MEDIF is not required.
  • Passengers on their 29 to 32-week pregnancy and have multiple history of complication are required to submit a doctor’s letter and fill the MEDIF.
  • Passengers on their 33 to 35-week pregnancy and have only one-time or no history of complication are allowed to travel if a doctor’s letter is provided. The MEDIF is not required.
  • Passengers on their 33 to 35-week pregnancy and have multiple history of complication are not allowed onboard.
  • Passengers on their 36-week pregnancy or beyond are not allowed onboard.

Disabled Passenger Policy

  • Passengers with a disability must bring their identity card and relevant documents.
  • Passengers with a disability must inform their special requests by contacting Qatar Airways’ local office at least 24 hours prior to departure, or through the “Manage Booking” menu on the Qatar Airways website.
  • Qatar Airways will carry a wheelchair and other mobility tools such as crutch and cane without an extra fee.
  • Passengers with a disability are allowed to travel alone, because Qatar Airways provides mobility assistance. The airline also cooperates with airport managements to assist passengers with a disability during their time at the airport.

Qatar Airways Check-in Time

Please find the check-in time for all Qatar Airways flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route

Recommended Check-in Time

Check-in Time Limit

All Routes

3 hours before departure

1 hour before departure

Qatar Airways Online Check-in

Online check-in is also available for Qatar Airways flights. Please follow the steps below.

  1. Go to Qatar Airways web check-in page
  2. Enter your booking code, or other booking details, as instructed
  3. Complete your check-in details
  4. Save and/or print your boarding pass

Qatar Airways Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Qatar Airways Refund Policy for a complete information on refund.

Qatar Airways Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Qatar Airways Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Qatar Airways directly to reschedule.

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