Philippine Airlines

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Departure City
...
Destination
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Round-Trip?
Departure Date
21 May 2019
Passenger
1 Adult
Seat Class
Economy

Philippine Airlines: An Introduction

Serving passengers since 1941, Philippine Airlines is the first and oldest successful commercial airline in Asia. Still operating under its original name, Philippine Airlines serves domestic and international flights to 77 destinations in East Asia, Southeast Asia, Europe, the Middle East, North America, and Oceania. Philippine Airlines offers flying experience in three flight classes, which are Fiesta Class, Premium Economy, and Mabuhay Class.

Philippine Airlines Seat Class

Fiesta Class

Philippine Airlines’ Fiesta Class, equivalent to the economy class, offers a great price deal, comfortable cabin, and high-quality service. This class provides comfortable Weber seats, complete with a front tray table, a video screen and an audio entertainment system by Panasonic eX2 Entertainment System. The new seats offer adjustable seat pan, which can be raised forward or upward to increase comfort. The interior features tropical color scheme and patterns, with blue and terracotta palettes on its chairs, carpet and curtains, complete with undulating patterns.

In-flight Meal

Passengers in Fiesta Class will be offered a selection of local and fusion dishes, complete with alcoholic and non-alcoholic beverage options. Alcoholic beverages served in this class include whiskey, gin, vodka, brandy, red wine, white wine, and beer. Snacks are also available for flights longer than 45 minutes, except on Q300 and Q400 aircraft.

Premium Economy Class

Premium Economy Class is available only on Philippine Airlines’ A321 and selected A330 aircraft. In terms of design, the seats in Premium Economy Class are similar to the ones in Fiesta Class, but with 4 – 5 inches more legroom, providing passengers with a total legroom of 34 – 36 inches. On some flights, Premium Economy Class passengers are also provided with complimentary iPads.

In-flight Meal

Philippine Airlines regularly partners with celebrity chefs or culinary figures to provide special meals for its passengers at the Food Festivals in the Sky event. Similar to meals in Fiesta Class, Premium Economy Class passengers can choose from a selection of traditional and fusion cuisines, complete with a selection of beverages from juices to vodka.

Mabuhay Class

Mabuhay Class, or Philippine Airlines’ business class, offers the ultimate in-flight comfort with reclining seats, Panasonic eX2 Entertainment System, and personal touch-screen TV. Passengers can use the laptop charging port, reading light, and USB port for a more personalized in-flight entertainment. Entertainment options include Hollywood movies, local Philippine movies, various music albums, and at least 12 radio channels. The interior is designed luxuriously with deep blue palette and silver details.

In-flight Meal

Philippine Airlines provide high-quality meals with options of Western, Japanese, and Philippine dishes, made with the freshest ingredients. Compared to the economy or premium economy class, passengers have more alcoholic beverage options, including rum, cognac, cocktails, aperitifs, and champagne. Philippine Airlines also partners with culinary figures or celebrity chefs to provide a special meal during its Food Festivals in the Sky event.

Philippine Airlines Privilege Programs

Mabuhay Miles

Philippine Airlines offers a frequent flyer program called Mabuhay Miles, open for any passenger older than 2 years old. Mabuhay Miles allow members to earn points every time they embark in domestic and international flights, both with Philippine Airlines and other flight partners, such as All Nippon Airlines (ANA) and Etihad Airlines. Points can be redeemed for a class upgrade, merchandises, ticket discounts, car rentals, hotels, and many more. Passengers can also earn points when they shop at the Sky Boutique online store. In addition, members of Mabuhay Miles Elite and above are granted access to the airport lounge.

Airport Lounge

Business Class passengers and Mabuhay Miles members flying domestic and international flights are eligible for access to airport lounges. Passengers can enjoy facilities such as internet connection, light meals, beverages, flat-screen TV with various channels and video options, and even massage services. Passengers can also charge their gadgets or catch up on their work using such business facilities as fax machine, telephone, and computer. Philippine Airlines’ domestic lounges are spread across several airports in Manila, Davao, General Santos, and Cebu, while its international lounges can be found in airports in Abu Dhabi, Dubai, Bali, Bangkok, Singapore, Hong Kong, New York, Los Angeles, Melbourne, Sydney, Nagoya, and Osaka.

Philippine Airlines Fleet

Boeing 777-300ER

Seat class:

  • Economy
  • Business

Seat layout:

  • 3-3 (Economy)
  • 2-2 (Business)

Seat pitch:

  • 32 inches (Economy)
  • 45 inches (Business)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

Boeing 777-300ER

Seat class:

  • Economy
  • Business

Seat layout:

  • 3-3 (Economy)
  • 2-2 (Business)

Seat pitch:

  • 32 inches (Economy)
  • 40 inches (Business)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

Boeing 777-300ER

Seat class:

  • Economy
  • Business

Seat layout:

  • 3-3 (Economy)
  • 2-2 (Business)

Seat pitch:

  • 32 inches (Economy)
  • 40 inches (Business)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

Philippine Airlines In-flight Crew

Philippine Airlines’ flight attendants wear a combination of a tailored white shirt and khaki-colored suit and pants or knee-length skirt. The uniform is paired with a neatly-tied red, white, and blue scarf. The beautiful yet practical design helps flight attendants to be more responsive and swift in serving all passengers without abandoning the visual statement of Philippine Airlines and its national pride.

Philippine Airlines Passenger Policy

Infant Passenger Policy (0-2 Years Old)

  • For safety reasons, infants younger than 16 days old are not allowed onboard.
  • Infants under 2 years old are listed as “no seat” passengers. Parents or guardians do not need to reserve individual seats for them, and they can list the infants through their online reservations.
  • Philippine Airlines have a One-Infant-Per-Adult policy. Adult passengers do not need to pay for an individual seat for an infant, but each adult can only have one infant on their lap or in their arms.
  • Baby bassinets are available in all Philippine Airlines aircraft except Q300, Q400, A320 and A321, but only for three-hour or longer flights. Passengers must make a reservation for baby bassinet at least 24 hours before departure time.
  • Infant passengers flying from the Philippines to the US, Canada or Guam get an additional baggage allowance of 10 kg and one collapsible stroller or chair, as long as the infant pays at least 10% of the adult passenger’s fare.
  • Infant passengers flying from the Philippines to countries other than the US, Canada or Guam get an additional baggage allowance of 7 kg and one collapsible stroller or chair, as long as the infant pays at least 10% of the adult passenger’s fare.
  • Philippine Airlines does not provide special food for infants. Parents are advised to prepare baby food themselves, especially if the infant is allergic or requires special food due to health reasons.
  • If an infant passenger has a chronic illness or other specific health conditions that require special attention, parents or guardians must inform the airline during booking.
  • Philippine Airlines are not responsible for any possible relapse of chronic conditions, or any situations beyond the airline’s control.

Child Passenger Policy (2-12 Years Old)

  • Child passengers aged 2 years and above must book individual seats for safety reasons. The standard child seat fare applies for such passengers.
  • If an infant turns 2 years old by the date of the return flight, parents or guardians are required to confirm the scheduling, seat reservation, and additional fare, and pay for the standard child seat fare for the return flight.
  • Child passengers must be accompanied by an adult aged at least 18 years. Anyone under 18 is not counted as a companion for a child on a flight unless under specific reasons approved by the airline.
  • Children accompanied by adults other than parents must carry lawful letters and documents explaining the parents’ absence, which includes such as cases as sickness, death, and immigration problems.
  • Only children between 8 and 12 years old are allowed to travel without a company, but they must provide special clearance, valid reasons, and permit.
  • Unaccompanied minor passengers need to apply using Davao City Children's Welfare Code (DSWD) form, which is compliant with the most current Philippine regulation. Parents or guardians can download the form at DSWD’s official website: https://www.DSWD.gov.ph
  • Philippine Airlines applies an additional fee for every unaccompanied minor.
  • Philippine Airlines requires the Unaccompanied Minor passenger to be picked up according to the prior arrangement between the airline and parents or guardians. If no one picks up the Unaccompanied Minor, the child will be flown back to the origin city, and parents or guardians must pay the fare.
  • Parents or guardians must provide details about the meeting party for the unaccompanied minor and submit the information to Philippine Airlines reservation office. The information includes the place of meeting, time, and description or identity of the pick-up party.
  • All the documents and lawful letters required of the unaccompanied minor passengers must be submitted to the Philippine Airlines.
  • If a child passenger has health problems or specific conditions that require special care, parents or guardians need to inform the airline during booking.

Pregnant Passenger Policy

  • Pregnant passengers are required to fill the Expectant Mother Information Sheet (EMIS) form, which can be downloaded in the Philippine Airlines official website, and submit it to the nearest Philippine Airlines ticket office.
  • Passengers within 24 weeks of pregnancy with no complications or special conditions that need extra care are allowed onboard after filling in the EMIS Form Part 1 and do not require medical clearance.
  • Passengers within 24 to 32 weeks of pregnancy with no complications or health problems are required to have her personal doctor or physician fill in EMIS Form Part 2.
  • Passengers beyond their 32 weeks of pregnancy are required to have their EMIS Form Part 3 be filled by the Company Physician or Flight Surgeon.
  • Each EMIS form is valid for only seven days after the date of form issuance. All pregnant passengers must always fill in the form before flying with Philippine Airlines.
  • Pregnant passengers younger than 21 years old must bring a letter of consent from the parent, legal guardian, or husband.
  • If a pregnant passenger has complications or specific conditions that can affect her pregnancy, she must confirm with the airline and OB/GYN doctor prior to booking.

Disabled Passenger Policy

  • Philippine Airlines provides wheelchair service for elderly and disabled passengers during departure and arrival, complete with an escort. The escort will still be available even for passengers who bring their own wheelchairs.
  • Wheelchair and escort services are only available to transport passengers from the departure area to the plane or from the plane to the arrival area. The service is not available for personal errands, such as shopping at a duty-free shop.
  • Wheelchair service can be requested at every Philippine Airlines ticket counter or reservation office. The airline will only serve passengers who have made prior wheelchair orders to the airline.
  • Medical Information Form (MEDIF), which can be downloaded in the Philippine Airlines official website, is required for wheelchair service.
  • The MEDIF must be filled and submitted at least three working days before departure. All information about the passengers must be accurate and true.
  • Passengers who carry their own wheelchairs must confirm with the airline during booking. The wheelchair must be folded, secured and stored in upright position.
  • Passengers must make sure that the wheelchair is safe from fire hazards. The battery must be attached securely, and the battery terminal must be insulated.
  • Philippine Airlines categorizes wheelchairs with easily-spilled batteries as dangerous. This type of wheelchair can be carried to the plane under a very specific condition, and with restrictions.
  • For safety reasons, the airline may limit the type of wheelchair passengers can bring onto the plane. Make sure to confirm with the airline before deciding to carry any type of wheelchair.

Philippine Airlines Check-in Time

Please find the check-in time for all Philippine Airlines flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route

Recommended Check-in Time

Check-in Time Limit

Domestic

2 hours before departure

45 minutes before departure

International

3 hours before departure

Philippine Airlines Online Check-in

Online check-in is also available for Philippine Airlines flights. Please follow the steps below.

  1. Go to Philippine Airlines web check-in page
  2. Enter your booking code, or other booking details, as instructed
  3. Complete your check-in details
  4. Save and/or print your boarding pass

Philippine Airlines Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Philippine Airlines Refund Policy for a complete information on refund.

Philippine Airlines Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Philippine Airlines Reschedule Term & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Philippine Airlines directly to reschedule.

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