Kalstar Aviation

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Departure City
...
Destination
...
Round-Trip?
Departure Date
21 May 2019
Passenger
1 Adult
Seat Class
Economy

Kalstar Aviation: An Introduction

Kalstar Aviation, is an Indonesian regional airline, which was founded in 2000 under the name PT Kal Star Nusantara. Headquartered in Serpong, Tangerang, the airline originated from Samarinda, Kalimantan. Kalstar currently serves 220 domestic routes and 41 regional routes. Kalstar Aviation offers flights only in Economy Class.

Kalstar Aviation Seat Class

Economy Class

Kalstar Aviation flies exclusively in Economy Class. The airline serves snacks and main courses and provides reading materials, such as the Kalstar in-flight travel magazine, to keep the passengers accompanied during the flight. Passengers flying with the airline’s ATR fleet are allowed one checked baggage weighing up to 10 kg and one cabin baggage weighing up to 5 kg. Meanwhile, those traveling on a Boeing-737 can bring one checked baggage with a maximum weight of 20 kg and one cabin baggage with a maximum weight of 7 kg.

In-flight Meal

Snacks and main courses are served onboard, depending on flight route and duration. Passengers traveling on a short flight are served with a packet of one or two snacks and a glass of water. Meanwhile, passengers flying on a longer flight will get a main course of rice and chicken, fish or meat.

Kalstar Aviation Privilege Programs

Kalstar Loyalty

Kalstar Aviation’s frequent flyer program, Kalstar Loyalty, is created to reward the airline’s loyal passengers with exclusive benefits and facilities. Members who have collected a certain number of points can redeem them for a free flight ticket from Kalstar Aviation. To register as a member of KalStar Loyalty, passengers can visit loyalty.kalstaronline.com

Kalstar Aviation Fleet

ATR 72

Seat class:

  • Economy

Seat layout:

  • 2-2 (Economy)

Seat pitch:

  • 29 inches (Economy)

In-flight entertainment:

Not Available


WiFi:

Not Available


Power/USB port:

Not Available

Boeing 737-500

Seat class:

  • Economy

Seat layout:

  • 2-2 (Economy)

Seat pitch:

  • 30 inches (Economy)

In-flight entertainment:

Not Available


WiFi:

Not Available


Power/USB port:

Not Available

Embraer 195

Seat class:

  • Economy

Seat layout:

  • 2-2 (Economy)

Seat pitch:

  • 30 inches (Economy)

In-flight entertainment:

Not Available


WiFi:

Not Available


Power/USB port:

Not Available

Kalstar Aviation In-flight Crew

Kalstar Aviation flight attendants wear an orange kebaya featuring a Kalimantan batik pattern. The flight attendants usually wear accessories on their uniform and a watch on their wrist. As for the hair, flight attendants with long hair put their hair in a French twist or a bun, while those with short hair wear their hair down to the tip of their uniform’s collar.

Kalstar Aviation Passenger Policy

Infant Passenger Policy (0 – 23 Months Old)

  • Kalstar Aviation provides special service for infant passengers.
  • Infant passenger is defined as any passenger between 0 – 23 months old who flies with Kalstar Aviation.
  • Infant passengers do not have their own seat. Parents or guardians are required to hold the infants on their lap.
  • Infant passengers are not allowed onboard without their parents.
  • Infant passengers do not get any baggage facility.

Child Passenger Policy (2-12 Years Old)

  • Kalstar Aviation provides special service for minors.
  • Child passengers must have their own seat onboard KalStar Aviation flights.
  • Children under 12 years old cannot fly alone with KalStar Aviation. They must travel with their parents or guardians.
  • Child passengers receive the same baggage facility as adult passengers.

Pregnant Passenger Policy

  • KalStar Aviation provides special service for pregnant passengers.
  • KalStar Aviation only accepts passengers with a pregnancy of up to 28 weeks.
  • Pregnant passengers must present an official letter from a doctor before flying with KalStar Aviation.
  • Pregnant passengers receive the same baggage facility as other adults.

Disabled Passenger Policy

  • Passengers with special needs must inform the airline’s staff of their condition at the check-in counters.
  • For safety reasons, passengers with special needs are advised to travel with an escort who will assist them during the flight.
  • Kalstar Aviation provides wheelchairs and escorts, as well as a first aid kit and an oxygen tube, for passengers who need them.
  • Kalstar Aviation allows passengers to bring their own wheelchairs on the flight as long as they meet the airline’s safety requirements. The wheelchair will be counted as the passenger’s checked baggage.
  • Passengers with special needs must submit a medical letter from a doctor or a hospital, stating that the passenger is fit to fly.

Kalstar Aviation Check-in Time

Please find the check-in time for all Kalstar Aviation flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route

Recommended Check-in Time

Check-in Time Limit

All Routes

2 hours before departure

45 minutes before departure

Kalstar Aviation Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Kalstar Aviation Refund Policy for a complete information on refund.

Kalstar Aviation Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Kalstar Aviation Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Kalstar Aviation directly to reschedule.

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