Jet Airways is the second largest airline in India in terms of market share and one of the country’s first private airlines that survived the global financial crisis of the early noughties. The airline, which is a subsidiary of Tailwind Ltd, flies to 65 destinations in total, 45 of which are cities in India and the rest 20 are destinations in Europe, Asia and North America. Jet Airways provides three cabin classes for its passengers. They are Economy, Première, and First Class.
Economy Class passengers are spoiled with soft seats complete with headrests and footrests and an in-flight entertainment facility to ensure their comfort. Through the 10.6-inch LCD screens in front of them, passengers get to enjoy the latest movies, games, TV shows and music, which will keep them entertained for the entirety of the flight.
Economy Class serves both Indian and international menus. Passengers can make special orders, such as vegetarian, seafood, oriental and medical (i.e. low-calorie or diabetic meals), to meet their dietary restrictions. Muslim passengers can also enjoy halal food onboard the flight. No matter the menu, Jet Airways always strives to provide the best onboard culinary experience for its passengers.
Première Class passengers on international flights get to enjoy seats that are reclinable to fully flat beds, allowing them to read their favorite books while sitting comfortably or have a full night’s sleep. Each seat is separated from another, which ensures the utmost privacy, and equipped with a power outlet and a 15.4-inch LCD screen that can be adjusted to meet the passenger’s sitting and lying down position. Popcorn will also be served onboard to provide a more enjoyable flight experience. Meanwhile, passengers flying on domestic flights will receive a comfortable seat with spacious leg room.
The airline offers “Dine Anytime” concept onboard international flights. The feature, available only on A330 and Boeing 777 aircraft, allows passengers to choose and have their meals outside of the designated dining schedule. Première Class passengers on any flight are able to choose from high-quality teas such as Assam, green tea, chamomile tea, Darjeeling tea, Kashmiri Kawa and spiced oolong.
Available only on international flights, First Class offers facilities more luxurious than in other cabin classes, making passengers feel like they are staying in a hotel room. Its suite, for instance, offers dual sliding doors for privacy and features soft light. The suite is equipped with a 23-inch LCD screen for in-flight entertainment, complete with a noise-canceling headphone. Passengers can choose from a wide variety of entertainment, from Bollywood movies to Hollywood blockbusters, Jukebox music and TV shows that will accompany the passengers during long-haul international flights.
This class offers five international menus accompanied by selected quality wines, including Bollinger La Grande Année, world whiskeys and Jet Airways’ specially concocted cocktails. Passengers can also enjoy special teas such as Flowery Bouquet and Makaibari in addition to the ones offered in Première Class.
This airline has a privilege program called JetPrivilege that allows passengers to earn miles from their flights with the airline and exchange them for a free domestic or international flight. JetPrivilege is divided into five tiers: Blue, Blue Plus, Silver, Gold, and Platinum. Gold and Platinum members meeting some terms and conditions can enjoy lounge access, while Silver cardholders can enjoy the facility when they transit in Abu Dhabi. Miles can also be redeemed for cabin class upgrade but this benefit applies only to the members of at least Blue Plus.
The lounge can be accessed by First and Première Class passengers as well as Platinum and Gold cardholders traveling on Première or First Class flights. Silver, Gold and Platinum cardholders may enjoy lounges owned by Jet Airways’ partners. Available across India and at the airline’s destination airports, the Jet Airways lounges offer delicious food and beverages as well as facilities, such as WiFi, showers, LCD TVs, charging stations, massage chairs and books.
The Jet Airways flight attendant uniform consists of a pair of pants and a blouse in dark blue and a yellow coat. The blouse features buttons but has no collar, and the edges of the sleeves are adorned with yellow ornaments to match the overcoat. Yellow is chosen as the airline’s dominating color to represent the friendliness of India. Every flight attendant wears an airline badge on the upper chest.
Please find the check-in time for all Jet Airways flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Recommended Check-in Time
Check-in Time Limit
1 hour before departure
45 minutes before departure
2 hours before departure
1 hour 15 minutes before departure
Online check-in is also available for Jet Airways flights. Please follow the steps below.
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Jet Airways Refund Policy for a complete information on refund.
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Jet Airways Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Jet Airways directly to reschedule.
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