Horison Arcadia Surabaya

Hotels
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Jalan Rajawali No. 9-11, Ampel, Surabaya, Jawa Timur, Indonesia, 60175
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About Accommodation

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Horison Arcadia Surabaya is located in area / city Ampel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (30)
Friendly Staffs (19)
Clean Room (21)
Peaceful Ambience (3)
9.7
/ 10
Ian S.
Perfect hotel with comfort and spacious room, clean, relax, good food and affordable rate.

Location Info

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Jalan Rajawali No. 9-11, Ampel, Surabaya, Jawa Timur, Indonesia, 60175
Lobby Horison Arcadia Surabaya
Exterior 2 Horison Arcadia Surabaya

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Location


Horison Arcadia Surabaya is located in area / city Ampel.

There are plenty of tourist attractions nearby, such as Ciputra Water Park within 12.68 km, and Mojokerto Station within 42.49 km.

About Horison Arcadia Surabaya

For you, travelers who wish to travel comfortably on a budget, Horison Arcadia Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, Horison Arcadia Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

Are you a shopaholic? Staying at Horison Arcadia Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Horison Arcadia Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Horison Arcadia Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Horison Arcadia Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Horison Arcadia Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Horison Arcadia Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Horison Arcadia Surabaya.

All Facilities

Bar, Cafe and Lounge Horison Arcadia Surabaya
Bar, Cafe and Lounge
Fitness Center Horison Arcadia Surabaya
Fitness Center
Functional Hall Horison Arcadia Surabaya
Functional Hall
Lobby Horison Arcadia Surabaya
Lobby
Accommodation Services Horison Arcadia Surabaya
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Gala dinner

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Business Facilities

  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Fitness center
  • Massage
  • Sauna
  • Spa

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Transportation

  • Airport transfer
  • Car rental

Sports and Recreations

  • Aerobics
  • Fitness center

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Accessibilty

  • Accessibility equipment

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Horison Arcadia Surabaya?
There are top facilites at Horison Arcadia Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Horison Arcadia Surabaya?
The standard check-in time at Horison Arcadia Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Horison Arcadia Surabaya provide breakfast?
Yes, Horison Arcadia Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 3,573 verified guests reviews
8.5
Impressive
Fantastic
1,169
Very Good
1,890
Satisfying
111
Average
403
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (30)
friendly staffs (19)
clean room (21)
peaceful ambience (3)
great cleanliness (4)
tasty breakfast (7)
easy access (4)
spacious room (1)
tasty food (10)
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Language
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PG
Pak G. T.
Holiday
10
/ 10
25 Oct 2023
The hotel is clean, comfortable, the AC is cold, the breakfast is very complete, the hotel location is in the northern part of Surabaya, close to museums and religious tourism in the Ampel area (lots of Middle Eastern culinary delights).
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Review photo of Horison Arcadia Surabaya from Wiwik H.
Review photo of Horison Arcadia Surabaya 2 from Wiwik H.
Review photo of Horison Arcadia Surabaya 3 from Wiwik H.
Review photo of Horison Arcadia Surabaya 4 from Wiwik H.

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SJ
Safitri J.
Transit
9.1
/ 10
21 Dec 2023
The location is near the Heroes Monument, the Living Museum, and apparently the Old City of Surabaya. Old hotel but well maintained, rooms are clean, there are few problems with the toilet. It looks like the soap dispenser needs to be replaced. But the toilets are clean, the staff are friendly. From the door you were helped with suitcases, the receptionist was also very friendly, the cleaning service and restaurant service were friendly, the food was delicious and varied. There are fresh Indomie eggs, omelets, salads, porridge, sweet pastries, complete and delicious. Thank you
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Review photo of Horison Arcadia Surabaya from Safitri J.

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Amin S.
Business
8.8
/ 10
27 Dec 2022
Take a superior twin bed including breakfast. Clean room, view to the sunset. Cold AC, complete TV channels, new bed & sheets, bathroom is also clean. Strategic location, near ATM, near my work location at the port. Near the Ampel mosque & grave. Breakfast is also delicious, food & fresh fruit. Will definitely come here again if you go to Perak
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Review photo of Horison Arcadia Surabaya from Amin S.

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Dhenok W. D.
Business
5.4
/ 10
21 Oct 2023
1. I ordered a room near the elevator, but it wasn't given. 2. I asked to change rooms because the walls & ceiling had leaks, I was not accepted for full reasons, even though the hotel was quiet. 3. The bedsheet doesn't look like it's new, it was used by someone. I am disappointed.
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Review photo of Horison Arcadia Surabaya from Dhenok W. D.
Review photo of Horison Arcadia Surabaya 2 from Dhenok W. D.

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Novita S.
This is a private profile
Staycation
10
/ 10
05 Jan 2024
Menginap 2 hari di Hotel Arcadia sangat. Sangat menyenangkan. Dari awal proses check in sangat cepat. Dikasih welcome drink juga. Rasanya unik. Saya memesan 2 kamar yang connecting. Alhamdulillah jadi nyaman tetap bisa memantau anak anak di kamar sebelah. Hotel juga terletak di dekat kawasan pecinan dan jembatan merah yang ikonik. Cuma untuk mencari makanan dekat hotel agak sulit, harus naik kendaraan keluar. Menu restorannya 2 hari juga berbeda. Variatif meskipun tempatnya ga terlalu luas. Rasanya juga enak dan ada indomie cornernya. Wah anak anak langsung senyum hepi wkwkwk. Secara keseluruhan hotel ini rekomen banget sih kalau kita datang ke Surabaya. Terima kasih atas pelayanannya ya. Sukses terus.
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Review photo of Horison Arcadia Surabaya from Novi N.
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Review photo of Horison Arcadia Surabaya 4 from Novi N.
Review photo of Horison Arcadia Surabaya 5 from Novi N.
Review photo of Horison Arcadia Surabaya 6 from Novi N.
Review photo of Horison Arcadia Surabaya 7 from Novi N.
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Deni F. I.
Holiday
10
/ 10
26 Dec 2023
Kamar luas nyaman dan bersih, sayangnya pasta & sikat gigi hanya 1, menu makanan lumayan lengkap, hotel bikin betah, cuma kalo ke parkir mobil lumayan kalo pas di lantai atas naik tangga 😁🙏🏻.
Review photo of Horison Arcadia Surabaya from Deni F. I. W. T.
Review photo of Horison Arcadia Surabaya 2 from Deni F. I. W. T.
Review photo of Horison Arcadia Surabaya 3 from Deni F. I. W. T.
Review photo of Horison Arcadia Surabaya 4 from Deni F. I. W. T.
Review photo of Horison Arcadia Surabaya 5 from Deni F. I. W. T.

1 liked this review

DI
Drianda I.
Staycation
10
/ 10
04 Mar 2023
Old but gold! Sebuah kemewahan di tengah panasnya dan macetnya wilayah Surabaya Utara. Nginep sini karena penasaran dan di luar ekspektasi sih. Termasuk hotel yang udah berumur juga di Surabaya, jadi suasana vintage classicnya juga dapet. Pesen tipe Standart King dapet upgrade ke Superior King bed. Kamarnya cukup luas dan bersihh, AC nya dingin banget mantap, Channel TV varian lumayan lahh, kamar mandi full marmer keliatan mewahnya sebagai ciri khas hotel jaman dulu meskipun sayang gak ada bathtubnya (kecuali di tipe Deluxe ada bathtub). Sarapannya nih juga di luar ekspektasi, enak-enak loh ternyata dan variannya cukup banyak dan ada egg corner juga. Croisantnya bikin nagih sih. Sayang banget tapi di hotel ini gak ada kolam renang, tetapi ada tempat fitness. Overall oke dan puas banget sih nginep sini, next time pasti balik lagi ke sini. 😃.
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Review photo of Horison Arcadia Surabaya from Drianda I. P.
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Review photo of Horison Arcadia Surabaya 3 from Drianda I. P.
Review photo of Horison Arcadia Surabaya 4 from Drianda I. P.
Review photo of Horison Arcadia Surabaya 5 from Drianda I. P.
Review photo of Horison Arcadia Surabaya 6 from Drianda I. P.
Review photo of Horison Arcadia Surabaya 7 from Drianda I. P.
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1 liked this review

Accommodation's Reply
17 Mar 2023
Good morning Ms. Drinda. Warm greetings from Horison Arcadia Surabaya, On behalf of Horison Arcadia Surabaya, we thank you for staying with us and for your positive review. We are very happy that you had a great experience while staying at Horison Arcadia Surabaya. We always try to provide the best service to our guests and especially special guests like Ms. Drianda. Guest satisfaction is our priority. We love to know that every part of your experience went well. We hope to welcome you back with a much better experience in the future. We thank you for your attention and cooperation. With regards, Management.
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RP
Ridoi P.
Business
10
/ 10
10 Jul 2022
Hotel lama namun tetap menjaga kualitas. Staf ramah, hotel dan kamar bersih, sarapan enak. Saya sedang dinas dekat pelabuhan dan ini hotel sangat recommended.
Review photo of Horison Arcadia Surabaya from Ridoi B.
Review photo of Horison Arcadia Surabaya 2 from Ridoi B.
Review photo of Horison Arcadia Surabaya 3 from Ridoi B.
Review photo of Horison Arcadia Surabaya 4 from Ridoi B.
Review photo of Horison Arcadia Surabaya 5 from Ridoi B.

3 liked this review

ZA
Zain A.
9.7
/ 10
31 Dec 2023
Kamar bersih, hotel tua yang masih terjaga dengan baik, sarapan menu standard dengan pilihan menu dan rasa yang kurang menggugah, pegawai banyak tua tapi ramah dan senyum, lokasi hotel di tengah kota acces mudah ke tempat yang menarik.
Review photo of Horison Arcadia Surabaya from Zain A.

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Daniel
Staycation
9.7
/ 10
03 Jun 2023
Saat ke Surabaya saya selalu menginap di (sekarang) Arcadia dari sekitar tahun 2012. Kebersihan selalu terjaga, kualitas makanan dan pelayanan oke, namun interior kamar yang mungkin perlu sedikit sentuhan agar kenyamanan tamu lebih meningkat.
Review photo of Horison Arcadia Surabaya from Daniel O.
Review photo of Horison Arcadia Surabaya 2 from Daniel O.
Review photo of Horison Arcadia Surabaya 3 from Daniel O.

1 liked this review

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