Grand Zuri Hotel Dumai

Hotels
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Jendral Sudirman No. 88 Dumai, Riau, Dumai Timur, Dumai, Riau, Indonesia, 28812
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About Accommodation

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Grand Zuri Hotel Dumai is a hotel in a good neighborhood, which is located at East Dumai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi

What Guests Say About Their Stay

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Strategic Location (13)
Friendly Staffs (5)
Clean Room (8)
Excellent Service (7)
10.0
/ 10
Erwin N. P.
Convenient hotel nearby Pelindo Port of Dumai. Many store and minimarket arround the hotel. Superior room was spacious, I got a room without window for non-smoking room.

Location Info

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Jendral Sudirman No. 88 Dumai, Riau, Dumai Timur, Dumai, Riau, Indonesia, 28812
Lobby Grand Zuri Hotel Dumai
Lobby 2 Grand Zuri Hotel Dumai

Discover More About Grand Zuri Hotel Dumai

Location


Grand Zuri Hotel Dumai strategically located in the heart of Dumai, in Jl. Jenderal Sudirman. Only 10 minutes from Pinang Kampai Airport, 5 minutes to Government Office Center and or Business Center.

The hotel has a very good location, also near the Pinang Kampai Airport (DUM), which is only 7.55 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Grand Zuri Hotel Dumai

Spacious Lobby with the millennial design will welcome you upon arrival, directly connected with Makan Place which offers informal, all-day dining: breakfast, lunch, and dinner, from local dishes to international delights. Interiors are designed to create a vibrant and friendly environment for all guests. The VIP room is available.

The hotel houses 111 rooms. All rooms and suites feature vibrant modern design and amenities to ensure an exceptional sense of comfort: Zuri Dream by Zees® beddings, power shower, 5 stars sanitary by Toto, 42 inches LED TV and free Wi-Fi.

4 Function rooms are available for your needs, equipped with full meeting room facilities.

1 Grand ballroom caters up to 1,500 persons, the largest ballrooms in Dumai.

Grand Zuri Hotel Dumai is the home of Zuri on Top, the highest infinity pool, sky bar & lounge in Dumai.

All Facilities

Bar, Cafe and Lounge Grand Zuri Hotel Dumai
Bar, Cafe and Lounge
Swimming Pool Grand Zuri Hotel Dumai
Swimming Pool
Functional Hall Grand Zuri Hotel Dumai
Functional Hall
Lobby Grand Zuri Hotel Dumai
Lobby
Accommodation Services Grand Zuri Hotel Dumai
Accommodation Services

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Gala dinner
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Business centre

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • Early check-in
  • 24-hour room service
  • Late check-out
  • Room service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Desk
  • DVD player

Transportation

  • Secure parking
  • Valet parking
  • Valet parking (surcharge)

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking

Things to Do

  • Fitness center
  • Health club
  • Outdoor pool

Connectivity

  • Internet point
  • LAN Internet
  • WiFi in public area (surcharge)

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Grand Zuri Hotel Dumai?
There are top facilites at Grand Zuri Hotel Dumai such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Zuri Hotel Dumai?
The standard check-in time at Grand Zuri Hotel Dumai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Zuri Hotel Dumai provide breakfast?
Yes, Grand Zuri Hotel Dumai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 1,523 verified guests reviews
8.7
Impressive
Fantastic
565
Very Good
782
Satisfying
35
Average
141
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (13)
friendly staffs (5)
clean room (8)
excellent service (7)
tasty breakfast (3)
complete facilities (2)
tasty food (3)
great location (1)
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Language
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IH
Ivan H.
Staycation
10
/ 10
10 Sep 2023
Very good and friendly service at reception, restaurant, and gym. Hotel staff are helpful and welcoming. Room is very clean.
Review photo of Grand Zuri Hotel Dumai from Ivan H.

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Accommodation's Reply
15 Sep 2023
Hay Mr. Ivan Hoe. Warm greating from grand zuri dumai. Thank you for ratting good respond. We are waiting for your next trip to dumai and I can make sure valuable service when you stay. Best regard. Antonius Reki Judianto.
SS
Salsabila S.
Staycation
10
/ 10
08 May 2022
Pleasant room view, best and friendly service, breakfast is also delicious.
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Review photo of Grand Zuri Hotel Dumai from Salsabila S.
Review photo of Grand Zuri Hotel Dumai 2 from Salsabila S.

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Accommodation's Reply
18 May 2022
Hi Salsabila, Wow, what an amazing view, we are very happy to serve Salsabila at Hotel Grand Zuri Dumai. For breakfast we always serve a varied menu choice, both traditional and international menus. Thank you for visiting, we look forward to welcoming you back at the Grand Zuri Dumai Hotel. Best regards, Yuni Kandra Sagala General Manager
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NR
Nova R. W.
Business
9.7
/ 10
03 Jun 2022
The best hotel in Dumai, comfortable, clean, the staff is friendly, every business trip to Dumai I always choose Grand Zuri.
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Review photo of Grand Zuri Hotel Dumai from Nova R. W.
Review photo of Grand Zuri Hotel Dumai 2 from Nova R. W.

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Accommodation's Reply
08 Jun 2022
Hello Nova, Thank you for your appreciation Nova, this is an encouragement for us to always improve the quality of our products and services. Thank you also for trusting us for always choosing Hotel Grand Zuri, we always miss Nova's arrival at our Hotel. Warm regards, Yuni Kandra Sagala General Manager
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ms
merisa s.
Holiday
9.7
/ 10
02 Apr 2022
I have often stayed here. The facilities and services here are very good and good. The staff here are also friendly. The receptionist is also friendly. There are swimming pool and gym facilities. Here I took a good connecting room for the deluxe type. Very satisfied with everything.
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Review photo of Grand Zuri Hotel Dumai from Merisa S.

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Accommodation's Reply
14 Apr 2022
Hello Mrs. Merisa, Thank you for sharing your experience while using the facilities at the Grand Zuri Dumai Hotel, we are also very happy to be able to serve you. In addition to swimming pool and gym facilities, Hotel Grand Zuri Dumai also has sauna and whirlpool facilities. Hope your next visit will have a great experience. Warm regards, Yuni Kandra Sagala General Manager
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ZW
Zulaida W. S.
10
/ 10
17 Jun 2023
Kamar bersih, nyaman, makanannya enak-enak
Review photo of Grand Zuri Hotel Dumai from Zulaida W. S.

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Accommodation's Reply
23 Jun 2023
Hi zulaida wartina salami. Thank you for the review on our hotel. Cleanliness will be our priority so that every guest is safe and comfortable. We will also maintain food according to hotel standards. We hope that our service will be memorable and we look forward to your return visit. Warm regards. Antonius Reki Junianto. General Manager.
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YH
Yessi H.
Holiday
10
/ 10
23 Jan 2023
Selalu puas banget dengan pelayanan team Grand Zuri Hotel. Kami pesan 2 room, eh ternyata dapet free upgrade dengan connecting room. Sangat memudahkan kami. Top!
Review photo of Grand Zuri Hotel Dumai from Yessi H.

2 liked this review

Accommodation's Reply
31 Jan 2023
Hi Yessi, Thank you Yessi for choosing our hotel as accommodation. Guest satisfaction and service is our priority, we will maintain it. We provide upgrades if rooms are available. We are happy to look forward to your return visit. Warm regards, Antonius Reki Judianto General Manager
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FE
Ferdana E. P.
Staycation
10
/ 10
12 Jul 2022
Hotel sangat bagus minta kamar dekat sangat di usahakan bahkan di upgrade. Hotel bersih dan sarapan pagi enak banget.
Review photo of Grand Zuri Hotel Dumai from Ferdana E. P.

3 liked this review

Accommodation's Reply
02 Aug 2022
Hello Ferdana, Cleanliness and comfort of guests is our priority as well as the team or staff we are always motivated to always provide maximum service to all guests. For breakfast we serve a variety of traditional and international food every day with the hope that guests will be satisfied with the quality of our products. Thank you for the review Ferdana, we look forward to your return visit. Kind regards, Yuni Kandra Sagala General Manager
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SN
Syafran N.
Holiday
8.5
/ 10
09 Feb 2024
Kamar bersih, nyaman dan tenang. Sarapan lezat, parkir luas dan aman.
Review photo of Grand Zuri Hotel Dumai from Syafran N.

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WA
Winda A.
Staycation
8.5
/ 10
24 Dec 2023
Pelayanan baik, kamar bersih dan rapi, cuma lama di proses recep.
Review photo of Grand Zuri Hotel Dumai from Winda A.
Review photo of Grand Zuri Hotel Dumai 2 from Winda A.

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Accommodation's Reply
07 Jan 2024
Dear Winda Amria, thank you for reviewing the Grand Zuri Dumai Hotel. We are very happy to know that the service we provide is good, the facilities are complete and the location is very strategic in the middle of the city, close to the government center and also fast shopping. Waiting for the next arrival. Best Regards. Dimas Wira Kresna.
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WH
Willy H.
Staycation
8.5
/ 10
30 May 2023
Tempatnya bagus. Check in gampang. Sangat recommended.
Review photo of Grand Zuri Hotel Dumai from Willy H.

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Accommodation's Reply
05 Jun 2023
Hello Mr. Willy Hermawan. Thank you for your appreciation of our hotel, we will always provide the best and simple service to each of our guests. We hope that our service can always be memorable, sir, and we look forward to your return visit. Best Regards, Antonius Reki Judianto. General Manager.
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Exterior 4 Grand Zuri Hotel Dumai

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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