Super OYO 511 Grace Residence

Guest Houses
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Woodland 6/ 11-12 Citraland, Made, Sambikerep, Kota Surabaya, Jawa Timur, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60219
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About Accommodation

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Staying at Super OYO 511 Grace Residence is a good choice when you are visiting Dukuh Pakis. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Parking
WiFi

Location Info

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Woodland 6/ 11-12 Citraland, Made, Sambikerep, Kota Surabaya, Jawa Timur, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60219
Lobby Super OYO 511 Grace Residence
Lobby 2 Super OYO 511 Grace Residence

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Location


Staying at Super OYO 511 Grace Residence is a good choice when you are visiting Dukuh Pakis.

The guesthouse is located only 3.05 km away from Kandangan Station.

This guesthouse is very easy to find since it is strategically positioned close to public facilities.

About Super OYO 511 Grace Residence

For you, travelers who wish to travel comfortably on a budget, Super OYO 511 Grace Residence is the perfect place to stay that provides decent facilities as well as great services.

Super OYO 511 Grace Residence is the smartest choice for you who are looking for affordable accommodation with outstanding service.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Staying at Super OYO 511 Grace Residence will surely satisfy you with its great hospitality and affordable price.

All Facilities

Lobby Super OYO 511 Grace Residence
Lobby
Exterior Super OYO 511 Grace Residence
Exterior
Bedroom Super OYO 511 Grace Residence
Bedroom

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room

Public Facilities

  • Early check-in
  • 24-hour room service
  • WiFi in public area

Nearby Facilities

  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Garden
  • TV lounge

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Hotel Services

  • Luggage storage

Accommodation Policy & General Information

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
12:00 - 12:01

General Information

Popular Facilities
AC, Parking, WiFi
Check-In / Check-Out Time
14:00 - 22:00 - 12:00 - 12:01

Frequently Asked Questions

What are available facilities at Super OYO 511 Grace Residence?
There are top facilites at Super OYO 511 Grace Residence such as AC, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Super OYO 511 Grace Residence?
The standard check-in time at Super OYO 511 Grace Residence is starting from 14:00 - 22:00 while the latest check-out time is at 12:00 - 12:01

More Reviews from Other Guests

Overall Rating & Reviews

From 245 verified guests reviews
7.4
Convenient
Fantastic
28
Very Good
105
Satisfying
10
Average
102
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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YF
Yusak F.
Transit
6.4
/ 10
17 Apr 2022
Lots of stains, forced to stay here because the location is quiet.
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Review photo of Super OYO 511 Grace Residence from Krista K.
Review photo of Super OYO 511 Grace Residence 2 from Krista K.
Review photo of Super OYO 511 Grace Residence 3 from Krista K.
Review photo of Super OYO 511 Grace Residence 4 from Krista K.

3 liked this review

Accommodation's Reply
26 Apr 2022
Sorry for the trouble you're having, Yusak! We have recorded your experience this time. Rest assured, we will make every effort in the future to ensure a pleasant stay with us. Hello, Ivy
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CS
Crista S.
Staycation
5.7
/ 10
29 Nov 2021
The service is very bad. CS is also not friendly. Dirty room floor.
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Review photo of Super OYO 511 Grace Residence from Krista K.
Review photo of Super OYO 511 Grace Residence 2 from Krista K.
Review photo of Super OYO 511 Grace Residence 3 from Krista K.
Review photo of Super OYO 511 Grace Residence 4 from Krista K.
Review photo of Super OYO 511 Grace Residence 5 from Krista K.
Review photo of Super OYO 511 Grace Residence 6 from Krista K.
Review photo of Super OYO 511 Grace Residence 7 from Krista K.
+3
Photos

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NOVANATALIA C. U.
Medical
8.8
/ 10
06 Jul 2023
Review photo of Super OYO 511 Grace Residence from Novanatalia C. U.

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FE
Freddi E. S.
Business
6
/ 10
27 Jun 2022
The check-in service is not very good in language. And his attitude. 1. When I wanted to check-in at 12.30 WIB, the receptionist who was on duty on Sunday, June 26, 2022, was a girl with long hair (if I'm not mistaken, the officer is an eastern person). Saying you can check-in at 14.00 WIB, with a less friendly attitude, and at that time I still considered it normal, I still tolerated it even though I was a little annoyed, and I was okay. Check-in hit 14.00 WIB and I waited until 14.00 WIB. 2. While I was waiting with the stated time, I saw someone checking in between 13.00-13.30 WIB (I remember that very well because I was sitting in front of the receptionist waiting) 3. When the check-in time arrived at 14.00 WIB, I was called the Ccwe receptionist for a check-in reservation. When the time of reservation the clerk spoke with the conditions of stay. But there's a language I'm uncomfortable with and don't like saying (don't leave d*r*h spots). This makes me very upset and angry but I try to calm it down. And immediately take the room card that has been determined on the 3rd floor (309) 4. When I entered the room on the 3rd floor (Room 309), the room couldn't lock for the additional lock hinge, and the room door was tenuous, there was a visible gap, and the room window didn't no lock at all. 5. Because I was not comfortable with the room on the 3rd floor, I finally returned to the receptionist to ask for a room change, explaining the condition of the room. When I said about the condition of the room. The female receptionist laughed at me, and did not respect me at all as a guest who should have been given the best service with a good and polite attitude. 6. Even though I was laughed at, I still asked to be replaced by a bedroom, and was given a room on the 2nd floor. And that was the room that was given to me. The bed cover sheet is dirty and smells bad. But at that time, I couldn't speak, especially because I had business with my sister, who was taking me at OYO 511 Surabaya. And anyways I have business out. 7. And today is Monday, June 27, the scheduled day to check out. Finally I checked out early at around 08.30 WIB because I was very uncomfortable sleeping. 8. This is my first and last experience staying at OYO 511 Grace Residence, and I will also recommend my friends, family from out of town not to stay at the inn. Because it's not very good for everyone. 9. Thank you. Hopefully the OYO management can pay attention and educate their employees or officers to respect guests.
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32 liked this review

Accommodation's Reply
14 Jul 2022
Sorry for the hassle you faced, Freddy! We've marked a note for the experience you're having this time. Rest assured, that we will endeavor to ensure a pleasant stay with us in the future. Greetings, Jane!
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AS
Alvian S. P.
Transit
6
/ 10
26 May 2022
A dirty place is not worth taking a break, and the service is not good, far from decent.
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4 liked this review

Accommodation's Reply
16 Jun 2022
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon
novita p.
5.7
/ 10
30 Dec 2021
Dirty. Broken faucet. Bed linen has lots of stains.
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2 liked this review

NN
Nona N.
Transit
5.5
/ 10
29 May 2022
AC does not function very hot. No soap, no shampoo.
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2 liked this review

Accommodation's Reply
17 Jun 2022
Hi, we are sorry to know that your experience with us was not pleasant. We will work on your feedback to provide the best experience next time. Regards, Simon.
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VP
Vina P. M.
Transit
5.2
/ 10
10 Feb 2022
Highly not recommended.
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1 liked this review

FD
Fahmi D.
5.1
/ 10
20 Aug 2022
The receptionist even asked for extra money on the grounds that the price I got from the application was too minimal, does that make sense?
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20 liked this review

handikwijanarko
Staycation
4.8
/ 10
29 Jan 2022
Dirty room. Dirty sheets. AC off. At the time of completion. He said the sheets were like that. It's already dirty. And the AC is not cold. aka dead. And finally we were moved to another room. But wait for it to be cleared first. And the condition of the bed linen is all dirty. So finally we were forced to not sleep all night. And in the early morning immediately checked out. Not recommended at all for this hotel. aka disappointing.
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2 liked this review

Accommodation's Reply
17 Feb 2022
We are really sorry to disappoint you, handik! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Mahmud!
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Lobby 4 Super OYO 511 Grace Residence

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