Emirates

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Departure City
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Destination
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Round-Trip?
Departure Date
13 October 2019
Passenger
1 Adult
Seat Class
Economy

Emirates: An Introduction

Emirates is a subsidiary of The Emirates Group, an aviation holding company owned by the Dubai Government’s Investment Corporation of Dubai. Founded in 1985, today Emirates has successfully become the largest airline in the Middle East, operating more than 150 flight routes across the globe. For 12 consecutive years, Emirates has received the Airline with the Best In-flight Entertainment award at the SkyTrax World Airline Awards.

Emirates Seat Class

Economy Class

The Emirates Economy Class is available in Airbus A380 and Boeing 777. Both aircrafts provide free WiFi and in-seat power, so that passengers can stay connected during the flight. Every passenger in the Economy Class will also get a blanket to keep them warm. The Emirates Economy Class is also equipped with in-flight entertainment featuring more than 2,500 channels of movies, TV series, music, and games. For child passengers, Emirates has prepared special meals, toys, and in-flight entertainment suited for children so they can have fun during the flight.

In-flight Meal

Emirates provides in-flight meals for all passengers in Economy Class. Inspired from the countries it stops by, Emirates offers a variety of menu filled with global flavors. Passengers can pair their meals with a glass of wine or choose from a range of complimentary beers, spirits, or other beverages. Additionally, Emirates also serves special menus for passengers with specific dietary restrictions, and special kids menu to whet the children’s appetite.

Business Class

At 78 inches long (around 198 cm), the design of the flight seats in the Emirates Business Class was inspired by the interior of a modern sports car. When it is time to rest, passengers can recline their seat into a fully flat 180-degree position and drift off to sleep while staying connected, thanks to the free WiFi connection. Every seat is equipped with a personal mini-bar and in-seat power, not to mention the 23-inch entertainment screen. There is even an HDMI port to stream content from the passengers’ personal devices directly onto the screen. Moreover, Business Class passengers traveling on an overnight long-haul flight will also receive a complimentary kit bag featuring Bulgari’s new signature fragrance and skincare essentials.

In-flight Meal

Prior to departure, Emirates will serve a beverage to each passenger in the Business Class. Then, the passengers can choose from Emirates’s menu of regionally inspired gourmet dishes and enjoy a premium dining experience. Emirates’s chefs always use fresh, locally sourced ingredients to prepare every course. Meals are served on Royal Doulton bone China plates with exclusive Robert Welch cutlery, with new menus updated every month.

First Class

First Class passengers traveling on an overnight long-haul flight will receive a complimentary kit featuring Bulgari perfume and skincare essentials. The First Class passengers will also receive a set of pajamas along with matching slippers, an eye mask, and a felt pouch, so that the passengers can take them home. The First Class passengers can slide the privacy doors closed and unwind in their own world, while reclining their seat into a fully flat bed with a mattress and drift off into a restful sleep, or enjoy the inflight entertainment through a 55-inch LCD TV screen.

In-flight Meal

First Class meals are served on a Royal Doulton bone China plate with exclusive Robert Welch cutlery. Passengers can enjoy their meal with a fine wine selected by Emirates’s sommeliers or with a selection of complimentary cocktails, champagne, beers, spirits, and hot and cold drinks. Emirates’ chefs are also ready to accommodate First Class passengers with specific dietary restrictions.

Emirates Privilege Programs

Emirates Skywards

Emirates offers a frequent flyer program called Emirates Skywards. There are two types of Miles in the Emirates Skywards program. First is Tier Miles, which can be collected only when passengers fly with Emirates. Second is Skywards Miles, which can be earned through flights, promotions, and partner offers. The Skywards Miles are calculated using four basic inputs, which are route, fare type, class, and tier. Passengers can redeem their Skywards Miles for various rewards. One of them is Classic Rewards, which allows people to use their Skywards Miles to book flights to any destinations across the Emirates network in any class.

Emirates Lounge

Passengers can enjoy the Emirates experience even before their flight in Emirates’s airport lounges around the world. These lounges are available for First Class or Business Class passengers, or for Emirates Skywards Platinum or Gold members traveling in Economy Class. There are more than 30 Emirates airport lounges in 32 cities around the world. Here, passengers can relax by enjoying a wide range of foods, drinks, and entertainment while waiting for their flights.

Chauffeur-drive Service

Emirates provides a complimentary Chauffeur-drive service for its First Class and Business Class passengers. With this service, Emirates can pick up passengers right from their doorstep or take them to their final destination when they land. The Chauffeur-drive service is available in more than 70 cities worldwide. To use this service, passengers just need book it online in advance through the Emirates official website.

Emirates Fleet

Airbus A380-800

Seat class:

  • Economy
  • Business
  • First

Seat layout:

  • 3-4-3 (Economy)
  • 1-2-1 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 32-34 inches (Economy)
  • 48 inches (Business)
  • 86 inches (First)

In-flight entertainment:

Available


WiFi:

Available


Power/USB port:

Available

Boeing 777-200LR

Seat class:

  • Economy
  • Business
  • First

Seat layout:

  • 3-4-3 (Economy)
  • 2-3-2 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 33-34 inches (Economy)
  • 60 inches (Business)
  • 86 inches (First)

In-flight entertainment:

Available


WiFi:

Available (depending on subclass)


Power/USB port:

Available

Boeing 777-300ER

Seat class:

  • Economy
  • Business
  • First

Seat layout:

  • 3-4-3 (Economy)
  • 2-3-2 (Business)
  • 1-2-1 (First)

Seat pitch:

  • 32 inches (Economy)
  • 60 inches (Business)
  • 69 inches (First)

In-flight entertainment:

Available


WiFi:

Not Available


Power/USB port:

Available

Emirates In-flight Crew

The Emirates flight attendants uniform is a unique one. Every flight attendant wears a beige-colored blazer and a red pillbox hat with an attached white scarf slung around the flight attendant’s neck. The beige color represents Dubai, the red color represents passion, and the white scarf and its seven pleats represents the seven emirates of the United Arab Emirates.

Emirates Passenger Policy

Infant Passenger Policy (0-2 Years Old)

  • Infants younger than 7 days old are not permitted onboard, except when they are traveling for an emergency medical treatment.
  • Infants are not required to have their own seat. However, adult passengers are required to inform Emirates if they will be traveling with an infant on their lap. Please note that each adult passenger is only allowed one infant on their lap.
  • Tickets for infants traveling on their parent’s lap or in a bassinet are discounted from the full adult fare.
  • Children between 6 to 36 months (0–3 years) old may travel in car seats as long as a separate seat is purchased for the child, and as long as the seats come with the proper child restraint devices.
  • Infant passengers are allowed a 10 kg baggage and a cabin bag, free of charge.

Child Passenger Policy (2-12 Years Old)

  • Children ticket fare depends on route and seat class.
  • Children passengers are allowed the same baggage policy as adults, which is two bags with a maximum weight of 20 kg per bag.
  • Emirates provide Unaccompanied Minors service for:
    • Children aged between 5 and 15 years old who are flying alone;
    • Children under 8 years old traveling in a different cabin class from their parents or guardian;
    • Children older than 8 years old traveling in a different cabin class from their parent or guardian, when they have a child under 8 years old with them.
  • Emirates’s Unaccompanied Minors service includes:
    • Help through the airport, where a member of the Emirates team will meet the child at the dedicated check-in desk and accompany them all the way through the airport until the Emirates team hand the child over to the crew on board.
    • Priority boarding for unaccompanied minors, as well as assistance to put their hand luggage in the compartment.
    • Making special arrangements for the unaccompanied minors’ meals, provided that a parent or guardian has informed the Emirates team of the unaccompanied minor’s meal preference during booking.
    • Greeting the unaccompanied minors by the aircraft door upon landing and helping them through the airport before taking them to meet their parent or guardian.

Pregnant Passenger Policy

  • Passengers with a pregnancy of 29 weeks or over are required to submit a medical certificate signed by a qualified doctor or midwife, stating:
    • The state of pregnancy (single or multiple pregnancy);
    • The pregnancy is progressing without complications;
    • The estimated date of delivery; The date up to which the passenger will be fit to travel;
    • The passenger is in a good health;
    • There is no reason known to them that would prevent the passenger from flying.
  • Pregnant passengers failing to carry a valid medical certificate might not be allowed onboard.
  • Passengers with multiple pregnancies of 32 weeks or over are not allowed onboard.
  • Passengers with a single pregnancy of 36 weeks or over are allowed onboard only after prior clearance by the Emirates medical department. Passengers will also need to submit a medical information form for clearance purposes

Disabled Passenger Policy

  • Passengers with hearing or visual impairments, or requiring in-flight special assistance need to inform their condition to the airline during booking.
  • Wheelchairs are available at all airport locations. Emirates team can assist the passengers with transportation from the terminal entrance to the boarding gate and from the aircraft to the terminal entrance at the passengers’ destination.
  • Emirates accepts motorized and non-motorized wheelchairs and assistive devices for transport. However, there are some restrictions on size and weight.
  • If passengers request for a pre-boarding assistance at the departure gate, Emirates can provide storage for one collapsible, manual wheelchair in the aircraft cabin.
  • Non-collapsible wheelchairs, electric wheelchairs, and power scooters are accepted as checked baggage.
  • If a passenger travels with a battery-powered wheelchair or other mobility aid, please notify the airline at least 48 hours prior to departure time.
  • A flight attendant will provide updates to passengers with visual impairment when announcements are made during the flight.
  • On-board headphones are compatible with standard hearing aids switched to the “T” position.
  • A Meet and Assist service is available to guide passenger to and from the aircraft gate. If passengers prefer, they may make use of the wheelchair assistance.
  • Every Emirates aircraft comes equipped with Safety Briefing Cards printed in Braille for passengers with vision disabilities.

Emirates Check-in Time

Please find the check-in time for all Emirates flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.

Flight Route

Recommended Check-in Time

Check-in Time Limit

All Routes

1 hour 30 minutes before departure

1 hour before departure

Emirates Online Check-in

Online check-in is also available for Emirates flights. Please follow the steps below.

  1. Go to Emirates web check-in page
  2. Enter your booking code, or other booking details, as instructed
  3. Complete your check-in details
  4. Save and/or print your boarding pass

Emirates Refund Policy

In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Emirates Refund Policy for a complete information on refund.

Emirates Reschedule Policy

You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time. Please refer to Emirates Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Emirates directly to reschedule.

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